Just a few weeks ago, Sprint announced it would have details on how it’s dealing with early termination fees by December once its billing software was updated. It looks like Dan Hesse and his boys have been working on provisions really quickly! As of November 2, Sprint’s early termination fees will begin to decrease by [...]

After being sued this past summer along with Verizon for early termination fees, Sprint has finally decided to prorate them or make a tiered ETF policy. Much like other carriers, the initial fee goes down in cost as your contract matures. Pretty smart move after losing about $73 million in settlement fees for the class [...]

If there’s one thing we get asked most, it’s probably the “I want to get out of my contract because _____ sucks!” email. We decided to put together a nice little guide for all you T-Mobilers wanting to jump ship. Bits and pieces have actually been pulled from some of our commenters, so thanks David [...]

Here we go again. T-Mobile has just quietly announced that they will be raising their per-message SMS fees to 20 cents from the current 15 cent benchmark effective August 29th. Sure, they’re merely responding to the current industry average price, but when you’re hailed as one of the most value-oriented carriers in the country, a [...]

In a move that’s a boon for consumers everywhere, T-Mobile has made public their plans to implement a pro-rated ETF for new customers. Under the new plan, T-Mobile subscribers with less than 6 months on their contract will only be subjected to a $100 dollar fee, which is half of the usual $200 charge. Anyone [...]

It seems there are some benefits to working for the man. In 2004, a company then known simply as Nextel began investigating whether they could assess ETF’s to government contracts that ended before their pre-determined termination date. At the time, Nextel’s VP of marketing issued a public statement hypothesizing that “the government will never, never [...]