Sprint and DeviceAnywhere team up to provide virtual tutorials
U.S. wireless provider Sprint and virtual mobile device company DeviceAnywhere have teamed up to offer a unique service to Sprint wireless subscribers. The joint venture is allowing users to walk through phone tutorials, pre or post-sale, by clicking through a virtual representation of the phone’s OS while receiving feedback. The implementation isn’t perfect, for instance power users can’t go exploring a phone’s OS (the interactions are rigidly guided), but the tutorials provide a better customer experience than their all-text or text-aided-by-screen-shot counterparts. The virtual tutorials are currently available for 34 phones — we’ve been messing around with the HTC Hero and Touch Pro 2 — and can be found at sprint.com/learn.
[Via mocoNews.net]
Nice job Sprint. This is cool
This is a good idea, especially with devices coming out.
Another innovative idea first established by Sprint. Why are they so dogged?
excellent idea…..now please put out some information about the supersonic….
This is terrible. Sprint is awful. At Verizon, we know everything there is about our phones and can teach you in person. We don’t need gimmicky powerpoints. All you need is the map.
Your name says it all. I’d suggest that you add “moron” to it but that would be repetitive.
I love how people cry about anything on this blog.
Wow, these have actually been around for months. I was surprised to see the press release, honestly. But if people weren’t aware of this on the site hey, happy for the coverage.
The Sprint support site (support.sprint.com) is actually pretty nifty, IMHO.
It’s not the true DeviceAnywhere experience. True DA requires their bloated Java client and allows for a hellofalot more than this.. This is just a bunch of fancy JavaScript and HTML making a “mock” interface of sorts.