T-Mobile loses “Even More” customers in Q3
Here at BGR we love the underdog, so we are a little disappointed to have to tell you about the latest figures coming out of the T-Mobile camp. T-Mobile released their Q3 numbers today and suffered a net loss of 77,000 subscribers, with 140,000 customers packing up their number and shacking up with another carrier. Compare the loss with the 325,000 subscribers it gained in Q2 of this year or the 670,000 it gained in Q3 of last year, and, well ouch; it would appear as though T-Mo’s momentum might be slowing. The profits also shrunk a bit, in Q2 T-Mo posted a $425 million profit while in Q3 that number shrank to $417 million. So, will the new “Even More” plans, Android handsets, and new BlackBerry smartphones be enough to get T-Mobile back on track for Q4? Or will the comparatively meek holiday lineup make for a flat Q4? We’ll find out.Read
When i have a problem with t-mobile ill leave them, until then im staying…i live in L.A. and i have no problem whats so ever…
alright fuc#e%s hahaha
Well people should catch on eventually: 2nd grade network and coverage + expensive handsets + insignificant differnce in pricing = Bye Bye T-Mobile and hello Sprint Verizon and ATT
I think I know the answer. The reason is that T-mobile aren’t really negotiating these days. I have been a customer of T-mobile for past 5 years now. I love T-mobile because it is better than AT&T. AT&T has several problems – calls get dropped mysteriously, plans are expensive with very little anytime minutes. In metro cities, every other service provider is present while in rural or semi-urban areas, both AT&T and T-mobile seem to be absent.
During my 5 years of loyalty, I had several occasions where I could have switched service providers every year but I did not as I just enjoyed my $39.99 – 1000 minutes promo plan. I have got free phones (decent enough) every year when they were not giving for existing customers. Now irrespective of whether I will leave or not, they will just not bring down the phone price even though I am ready to settle with a 2-yr contract. They should thing more in terms of cash flow from a good paying customer rather than a new customer where attrition rate will be higher.
Hey everyone I just read an article on here the other day that Sprint maybe taking over TMobile. So we all will see how this goes. And just a few months ago, I was reading TMobile wanted to take over Sprint but they changed their mind.
I agree with Ashish Agarwal, T-Mobile does not care if their customers leave. My sidekick has been a nightmare so I purchased a new one 3 months ago at their advice. Now the new one is also a nightmare, and my only options were to get ANOTHER crappy sidekick or to purchase a G1/Cliq/Touch or other phone for $200 more out of pocket. They would NOT BUDGE. My sidekick deleted photos, drops called, won’t make calls, turns off, and deletes contacts whenever it feels like it. My only free option (other than some crappy flip phone) was another Sidekick. I got the discounted rate for a new phone but they would not give it for free, despite the fact that I only used the new Sidekick for 3 months and I got it to “solve” some problems with my old one.
The rep literally told me “we wish you luck with whichever provider you choose”.
I ended up biting the bullet and getting the Cliq, because my monthly plan with T-Mobile is half of what it would be with Verizon. Still, I can’t help but feel cheated.