Comments on: Rogers changes minimum HUP length from 12 to 24 months for smartphone users

By: dirtbag

dirtbag — Mon, 16 Nov 2009 13:35:13 +0000

“If you can afford to upgrade once every twelve months, you can afford to shut the fuck up”

I like this comment. Made me laugh.

By: Rogers sucks

Rogers sucks — Thu, 03 Sep 2009 18:39:01 +0000

suck cock rogers.. u bastards sitting in ur big offices screwing the common man.. we trust ur bullshit company too provide us with decent services at decent prices.. fuck urself u bastards

By: Rogers sucks

Rogers sucks — Thu, 03 Sep 2009 18:36:54 +0000

rogers is fucking up.. how the shit do they expect to get more business if they keep screwing their customers.. fuck u rogers.. u stupid fucks

By: Jen

Jen — Sat, 22 Aug 2009 13:29:25 +0000

Unfortunately, I was eligible for an upgrade (and I just have a stupid Sony Ericson mp3 phone) about 2 weeks ago. I didn’t do said upgrade at that time. When I log in now to check my account, I’m not eligible for an upgrade until next year. So, this article, pertaining to SMARTPHONE users only, is complete rubbish. Everyone is affected, even those with just a normal phone.

By: LB

LB — Thu, 20 Aug 2009 02:39:39 +0000

They just don’t care.

By: kit

kit — Tue, 07 Jul 2009 20:14:36 +0000

mader faking rogers
mader faking bell
mader faking telus

we should create a web site where all customers will unite and register and then launch their actions against rogers bell and telus SYNHCHRONOUSLY, i.e. disconnect all of our services after an ULTIMATUM

I suggest the name for such site http://www.theultimatum.com

By: Bob

Bob — Wed, 08 Apr 2009 22:06:56 +0000

Maybe we should all start sending this web page to roger’s customer service (for lack of better words).

https://your.rogers.com/contact/contactus_main.asp

By: Bob

Bob — Wed, 08 Apr 2009 22:04:47 +0000

Hmmmm all I can say is I will remember this Rogers when my contract is up. I went to get an upgrade just after my first year and BEFORE The March 2009 announcement and was told to wait till March or April as I could get a better deal. The better deal they were talking about is wait another year. This is simply BS.

By: BB

BB — Tue, 24 Mar 2009 14:45:30 +0000

Bell will be launching HSPA very shortly so bye bye to your monopoly Rogers….!

By: Adam

Adam — Mon, 23 Mar 2009 18:31:08 +0000

SaskTel has an All For One Plan like you’re talking about in the USA. $129 for cellular, $149 for blackberry

By: galymede

galymede — Mon, 23 Mar 2009 07:46:57 +0000

why are people complaining about changes like this? why do people have such a sense of entitlement for things, yet don’t want to pay…. First of all, the HUP program hardly provides any savings at all. in the lower tiers, purchasing a phone outright is cheaper. If you can afford to upgrade once every twelve months, you can afford to shut the fuck up and buy a phone outright.. Most of these people simply speak with customer relations to get the free phone anyway.. so this change means nothing at all.

By: SaskTelCustomer

SaskTelCustomer — Sun, 22 Mar 2009 18:55:49 +0000

I just picked up my first smartphone last week, and I nearly decided to go with Rogers. However, after checking out comparisons online, I went with SaskTel. I paid more initially for my BB curve 8330 ($99 with Sasktel vs. $49 with Rogers during a promo). The $99 was an upgrade cost as an existing Sasktel Customer after 2.5 years on a 3yr contract. For ~$71 a month, after fees and taxes, I get unlimited data, unlimited evenings and weekends, 150 outbound texts (free inbound), voicemail, CID, and something like 250 daytime minutes.

By: rogersguy

rogersguy — Sat, 21 Mar 2009 07:15:30 +0000

To: On Mar 18, 2009 @ 1:08 pm, Troy Said:

that is the price without Data.. try going to a rogers store where they will do a proper check your probably eligable for a free blackberry as long as you data like the 23423535254 other customers did the there hup to a bb

By: SledHead Ed

SledHead Ed — Fri, 20 Mar 2009 14:38:33 +0000

Well Rogers Bell and Telus have been screwing us for years

In the US you can get a UNLIMITED plan with ATT for 129.00 a month thats unlimited data unlimited local and long distance mins

I would kill for a plan like that here in Canada

Instead i am stuck paying $150 for 1200 mins a month with NO data and NO email
And all 3 providers have the same damn price

Talk about lack of competition ARRGGGHHH

When will us Canadians stop getting screwed by our Cell providers

By: James

James — Fri, 20 Mar 2009 02:41:35 +0000

there is one thing I was very disappointed that bell or telus didn’t get blackberry bold or curve 8900 at all and also telus or bell doesn’t support wi-fi. bell and telus does give good prices for storm, curve 8330 and pearl for 3 yrs contract

By: Steve

Steve — Thu, 19 Mar 2009 04:49:21 +0000

This does suck but as the post reads if you want a “normal” phone you can still upgrade every year, but if you want to upgrade from a data phone its every two, which makes some sense since the pricing discount you get on an upgrade after the first year with a data device isn’t that great anyway since those phones are much more expensive then simple phones. I guess the people who will be really effected will be those who want to upgrade from an iphone or bb 12 months in to the latest and greatest. If you have a normal phone and want a bb or iphone or something you can still get one after a year…still sucks but sorta makes sense.

By: Missed-last-train

Missed-last-train — Thu, 19 Mar 2009 03:28:31 +0000

I thought about upgrading the old 8700. I was undecided if I should go for the 8900 or the Bold. I talked (today) to “account changes” and she said she put a note in the account, I am eligible for HUP and even for some discounts, etc. She told me she cannot get me the phone but if I go to a store I will be able to get a good deal.
So I went (same day).
Apparently, the modifications done by the CS people did not reach (?) the system (so far hopefully) and no upgrade could be made…
Since I just talked today to the CS I thought I should give them a day to “sync” the sh*t.
I came home and I read this terrible news posted above.
So I might say good bye to the upgrade since my newest contract is just 1 year and several months old..
F#$%^!!!
Thanks Rogers!

By: bag of crackberry

bag of crackberry — Thu, 19 Mar 2009 03:15:51 +0000

wow and i thought US carriers where money hungry ( cough verizon cough) at&t cough

By: Big_mistake_subscriber

Big_mistake_subscriber — Wed, 18 Mar 2009 23:45:35 +0000

Wow… Rogers can go F*** themselves. I guess they are making up for lost time since last year.They reduced the gauging a bit and now boom !

I’m stuck with them for another 2 1/2 years still

By: Geoff

Geoff — Wed, 18 Mar 2009 19:21:22 +0000

More competitors are coming give it 6 months. The people this will affect aren’t buying rogers phones anyways and my mom she will get 3 years out of her razr no matter what.

Posted from BGR Mobile (iPhone).

By: James Field

James Field — Wed, 18 Mar 2009 18:41:49 +0000

Meh,

If this is true even when going through Customer Relations I’m unlikely to be signing on to Rogers for another renewal. I’ll hold my bold until bell and telus are using hspa/lte and then buy my phones outright and let the three fight over me on one year contracts. The bold hardware is capable of 99.99% of what I need in my mobile, its the software that needs to catch up.

By: Gary

Gary — Wed, 18 Mar 2009 18:39:59 +0000

No surprise at all. We Canadians always get screwed. The other companies in Canada won’t give you a deal. They will copy Rogers to gouge us. Rogers has f$?red us forever with cable and internet. Telus and Bell will do the same. Canada after all is home of the non competition gouge.

By: abc

abc — Wed, 18 Mar 2009 18:13:49 +0000

that’s not true it depends on what tier you fall under. i.e. A,B or C.

By: Andrea Elia

Andrea Elia — Wed, 18 Mar 2009 17:59:03 +0000

good thing i did my upgrade 2 weeks ago, i dont upgrade every year anyways im usually a every 2 year upgrade person so this doesnt effect me thank christ

By: Troy

Troy — Wed, 18 Mar 2009 17:08:58 +0000

I’ve had a personal phone with Rogers for over 3 years; contract ran out over 1 year ago. I pay them $80.00+/month. I figured I would log in to my account and see what deals they are offering me.

BlackBerry BOLD
$574.99 3 yr renewal*
$574.99 2 yr renewal*

BlackBerry Curve 8900
$474.99 3 yr renewal*
$499.99 2 yr renewal*

BlackBerry Pearl
$374.99 3 yr renewal*
$399.99 2 yr renewal*

When I saw those prices I really did lol

Thanks but no thanks. I’ll stick with no contract and buy my own phones.

By: Ravnos

Ravnos — Wed, 18 Mar 2009 16:03:07 +0000

Rogers had no problems screwing over customers while Ted Rogers was alive. His death changed nothing.

By: Toon

Toon — Wed, 18 Mar 2009 15:38:23 +0000

Not the only thing but also the new phones are coming with no sms or vm option to input the number, so if you have an issue getting txt or using vm then assure urself to have plenty of time to call cs.

By: Hank

Hank — Wed, 18 Mar 2009 14:56:15 +0000

Well with both Telus and Bell looking to go GSM in the coming years and the possibility that at least one of them will go LTE, I don;t see why Rogers is being so dumb, they should be doing everything they can to keep existing customers on lock. This is really disappointing and its not like they were doing anyone any huge favours, just a few weeks ago I checked, out of interest, how much a BB Bold would set me back (and this was after giving them two grand over the course of the last year), $625! I know they have tiers but that price is a $25 dollar break over the out right price – and they’re getting me to commit to another 3 years with them. I think I might be jumping ship with them soon.

By: Marco R

Marco R — Wed, 18 Mar 2009 14:10:24 +0000

This is all happening because Ted Rogers died and now Rogers is screwing the customers.

By: Shawn

Shawn — Wed, 18 Mar 2009 14:06:50 +0000

I just fully verified this on SalesCentral. Its legit. This can’t be good…