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Verizon Wireless grills exiting customers about the iPhone

Updated Dec 19th, 2018 6:15PM EST
BGR

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Verizon Wireless must be feeling the sting of losing customers to AT&T due the popularity of the iPhone. A reader just alerted us to a survey peppered with iPhone references that was presented to him upon cancellation of his Verizon account. The coup d’etat was the question that posed, “What could Verizon Wireless have offered to keep you as a customer?” Among the optional answers, iPhone. This is not fodder to spurn yet another resurgence in the “Verizon is getting the iPhone” rumor but it does suggest that Verizon is not turning a blind eye to the iPhone and is trying to gauge the negative effect, if any, the iPhone is having on its churn rate. Needless to say, we would love to peruse both Verizon’s and AT&T’s data to see how many of 4.3 million iPhone 3G activations in 2008 were former VZW customers. Anyone care to confess to leaving Big Red and going to AT&T to get your iPhone fix? Hit the jump for a few more pages from the survey.

Thanks, DN!