Verizon BlackBerry Storm Return Rate
Here’s the skinny on this situation… We had heard various return rates on the Verizon BlackBerry Storm from three (actually four, but we’ll discount the last one) extremely credible sources of ours. These ranged from 35-50% in some markets/regions. That is an absurdly high figure, folks. While we trust our sources, we wanted to continue to dig until we wrote up a post on it here. We let a publication quote us on that, because that is what we had heard. No harm, no foul. But we weren’t going to post on it here until we had 100% confirmed it.
Verizon Wireless hit us up and here’s what a Verizon Wireless official had to say: “The Storm has the lowest return rate of any of our PDAs and at this point in its life cycle, it has the lowest return rate of any PDA we currently sell.”
We’ll let you guys do all the talking. Own a Storm? Happy with it? Returned it? Know friends that are happy/returned theirs? Hit us up so we can get some good feedback and your thoughts on this.
Good one but fucking feachers!!
I absolutely HATE this phone and cannot wait until November 30th comes and I can upgrade. It’s lousy. Verizon should be offering rebates on anyone who purchased this piece of shart.
I am working on my 3rd return. This phone gets terrible and unpredictable reception.
This is my 2nd one. The first one has the same problems that I am having with this one, but the first one’s screen went black, so I returned it. I can honestly say that I took good care of that phone, so the screen problem was not a damage problem. This phone, as the first has several problems. One being that when it is plugged in for a charge at night, you cannot mess with it. Once you try to do something, it locks up, and you have to pull the battery.Another problem is if your a fast typer, it locks up and sometimes will come back, but sometimes you have to pull the battery. Another problem is that you have to make sure you close everything properly(facebook,internet,game,etc) other wise it will be as slow as a snail, and even then sometimes you have to pul the battery. But, my main problem is talking on the phone. I have some sort of a deep voice, not the deepest, but a little bassy, and people just cannot understand what i am saying most of the time. I really tried to like this phone. When they gave me a new one, I tried harder, figuring it was new and faster and had a new OS, but after a week or 2 it was back to its same old tricks. I hope this storm2 they came out with is better, I will never take the chance of getting robbed twice by the same phone, so I wont buy it, but for other peoples sake, I hope it is much better. I am surprised that there isnt a some sort of program that you can trade this in for another blackberry or womething, since I see so many complaints on this phone. If anyone knows of one, please contact me at kaptm0rgin@aol.com. The 0 is a zero in my email.
Ok, I gave this phone a serious run for its money. Either I have an eletronic phone destroying aura or this phone is junk.
My Verdict – It’s JUNK that was pushed to market before its time!
I have owned three model 9530’s; yes you heard correctly, THREE 9530’s, and for one reason or another I have returned them all.
Why on earth would you want to spend hours on the phone with VZW tech support. We pay money so we can work for these idiots fixing messed up phones for hours without any compensation… YOU GOT TO BE KIDDING ME VERIZON. I work in IT for a living and I am tired of fixing the software you allowed out the gate.
Verizon your support stinks and you suck money from consumers like there is no tomorrow.
Can you hear me now!!!!
RIM, your on the right track but quit beta testing your software on consumers who don’t even know the difference. The defect rate was unacceptable with the 9530’s, and you rushed it out the door.
I give RIM props for being on the right track, but they need to do it right the first time and quit rushing things to market.
Botttom line – Consumers don’t forget the bad experiences.
Ask Ford about flaming Pinto’s!
Tomorrow, I am taking my last 9530 to VZW and giving them an ultimatum. Give me an HTC phone of my choice in exchange or drop me.
Off to get an iPhone and support Apple if they don’t.