Story or no story, the Verizon BlackBerry Storm OS has issues

We gave you our theory, we gave you RIM’s official statement and now people, it’s time to move on. The bottom line is that everyone who snagged a Storm from Verizon ended up with v4.7.0.65. The indisputable caveat – v4.7.0.65 has issues. No firmware is perfect and no future firmware revision will ever be completely bug-free, but what we can tell you is that the folks at RIM and Verizon know v4.7.0.65 might be just a little sub-par. How do we know they know? Why else would they be issuing OS updates just a few weeks after releasing the handset? That’s right people, we got our hands on a preliminary internal communique detailing a series of updates coming soon to a Verizon Storm near you. The first in fact, will likely come next week – just a few short weeks after the launch. Basically, RIM and Verizon have targeted a variety of major issues and will address them through a series of OTA software updates. The list below is split up between issues that will definitely be resolved with the first update next week and issues that will be resolved in a second OTA update that will likely arrive later in December. Hit the jump for the break down and rest a bit easier knowing that whether or not the various issues with v4.7.0.65 are deal breakers for you, Verizon and RIM know there are problems are are working to fix them.

Note that the following is not a complete list of issues that will be covered in the upcoming OS updates. Instead, this is a list of issues being circulated internally at Verizon to ensure that employees do not authorize any Certified Like-new device exchanges for customers citing any of the following as their problems… The first is our favorite by far and no, the last one isn’t a joke – it’s really on there.

Issues to be resolved by the first OTA update (Maintenance Release 1) – December, week 1:

  • If a customer receives a call while listening to music at low volume using a wired headset, the music volume may suddenly increase to the highest level (!). Interim recovery instructions: Lower the volume using the buttons on the side of the handset.
  • When using voice-activated dialing, incoming audio may be muted. Interim recovery instructions: Enter the menu and select “Activate Handset or Speaker”.
  • The handset may reset itself while sitting idle or while using multimedia applications. No interim recovery instructions provided.

Issues to be resolved by a subsequent Maintenance Release:

  • Customers may intermittently lose email connectivity via CDMA and/or international roaming modes. Interim recovery instructions: Main menu -> Manage Connections -> Select mobile network -> Turn radio off, then Turn radio on. If this does not resolve the issue, pull the battery.
  • When powering on the handset, the radio sometimes does not turn on. Interim recovery instructions: Main menu -> Manage Connections -> Select mobile network -> Turn radio on. If this does not resolve the issue, pull the battery.
  • Pressing the send key while the device is in landscape mode will open the phone application in portrait mode, but the speed dial function may not work. Interim recovery instructions: Press escape until the home screen appears, then press the send key with the handset in portrait orientation.
  • Sometimes entering characters on the virtual keyboard doesn’t work. Interim recovery instructions: Re-select the character.

Thanks, krazyVZW!

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363 Responses to “Story or no story, the Verizon BlackBerry Storm OS has issues”

  1. 326
    KSJ says:

    How do I turn off return receipts off of email. I don’t like it when people send them to me, and now I’m sending them out.

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  2. 327
    bluehorseshoe says:

    @ KSJ

    Version .75 has been leaked, but I haven’t seen .76 out there except for BG. As for the receipts, go into your email account on your BB, bring up the menu and select options. Then click on email settings. You can then disable confirm read, delivery, receipts, etc. Hope that helps.

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  3. 328
    KSJ says:

    Thanks for the info on the return receipt.

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  4. 329
    Maliek says:

    @ KSJ

    I apologize for the mistype. I have .75, which was leaked late last week I think, not .76. I’m not sure how BGR got .76.

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  5. 330
    Paul says:

    @ Like-To-SPIN:

    See you can not help yourself from attacking and attacking. You are a moron that lies all the time. Twice you claimed that you were finished only to come back an attack some more. I guess you like getting smacked around. You not only LIE about what devices you own, you even lied that you were finished.

    I promise I single-handedly will get a you a take down notice and a fine from the RIAA, for that stupid site you claim to run!

    NO problem I can do this all year! HAHA

    @ Storm Trooper and others:

    Notice the second LIAR has arrived to continue filling your INBOXES.

    I will now begin to post all the stupid thing this asswipe said, so hang on to your INBOXES. I apologize in advance to the innocent readers that have to bear these morons.

    HERE IS A SAMPLE OF Like-To-SPIN-Curse tirade.

    CASE CLOSED (OR we all should have wished): This one is very adult. If you wondered why I wiped the floor with this MORON, here’s one reason:

    Like-To-SPIN: “And oh yea, since it is thanksgiving thank your mom for me for all the massive head she gives me when you’re inside the padded room. She has a lot of knowledge that I then pass on over to you on BGR, lmao. And just like she does to my kids…she should’ve swallowed you as well.”

    The joke is I bet he is proud of this! He EVEN includes his OWN kids! Probably he is a kid living in his mom’s basement. HAHAHA

    IF this asshole says one more word to me, I will fill this blog up with his nonsense! Sorry, that is life on BGR! HAHAHA

    Here is what he is mad at facts like this, 10,533 iPhone apps NOW!

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  6. 331
    Paul says:

    @ Like-To-SPIN:

    I was going ignore your earlier comment, but since you still want to play and have not gotten tired of getting smacked about I thought this out.

    You claim apps are NOT important, NOW you SPIN they are when it comes to Windows Mobile, while claiming it is me going off topic. I remind you I ONLY answered you FANBOY garbage with facts.

    Windows Mobile has about 18,000 Mobile Applications available for all the different model devices. It has taken OVER 9 years to get to this number. Apple has gotten up up to 10,535 iPhone Apps in JUST 5 months and should pass Windows Mobile by in a VERY short time. The iPhone is the fastest growing mobile platform for development in history! Probably the fastest growing of any platform. RIM is one of the slowest by the way without many apps after 7 years.

    Again no point, just SPIN. AND, I already addressed this to you on anther post when you thought you won something! HAHAHA

    OH, do I hear the RIAA knocking on your door? HAHAHA

    You don’t respect other people’s intellectual property, so I did not expect you to respect anyone on here.

    ARE WE THRU YET? I AM, BUT IF YOU LIKE I WILL GLADLY SMACK YOU AROUND SOME MORE.

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  7. 332
    TedP says:

    You dont give a shit about anyone else’s inbox. If you did, one of you would grow a pair of nuts, man up, and SHUT THE FUCK UP!!

    This isn’t a forum. Take that crap somewhere else. He gave you his private email but you’d rather have an audience because of the lack of attention from your mom or something, I don’t know.

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  8. 333
    Likeabite says:

    @ Paul likeabite@gmail.com…this is the 2nd time I’m giving it to you. It’s that simple. As I already proved you came on this post addressing everyone including me,bluehorseshoe and Maliek before anyone said a word to you just so you can spam this blog. If you think I’m lying prove me wrong, via my inbox, not on here. If you have something to say from now on direct it there because obviously all you want is a forum and nothing more and clearly BGR isn’t one.

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  9. 334
    Paul says:

    @ Like-To-SPIN:

    I gave your email address to the RIAA. Stop playing martyr! You proved nothing. You been a lying sack of shit from day one. I can spend all year reposted all the garbage, misinformation, and crap you wrote all over this blog. I really have better things to do with my time as I KNOW you don’t!

    10,752 iPhone apps NOW!

    You want to keep this thing going, that is why you commented again TWICE on two different posts after claiming to me and everyone else you were done. YOU were not done and apparently STILL want to continue!

    Notice I only commented when addressed!

    IF YOU ARE DONE, DO NOT RESPOND MORON! IT IS THAT SIMPLE! NO EMAIL NEEDED! HAHA

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  10. 335
    Maliek says:

    To everyone that is tired of this, do what I did: I clicked the “contact us” button up top, copied and pasted many of his posts and requested that his IP address be banned. That is the ONLY way this will stop.

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  11. 336
    Susan says:

    Like I tell my kids when someone is picking on them. Just ignore them and they will go away. Don’t give them any satisfaction.

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  12. 337
    CJ says:

    @ Maliek:
    Did you threaten to beat them up if they didn’t do it? Seems all that went back and forth with this guy are responsible! None of you were innocent. Just shut up so we can all get some quiet. Stop it all of you, please.

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  13. 338
    Maliek says:

    @ CJ

    Do do you see how you just asked for all of this nonsense to stop? That was same thing I said in my very post then it came it back to me personally. So do you feel someone should attack you personally now just because you asked for it to stop?

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  14. 339
    CJ says:

    @ Maliek:
    Jesus H Christ, The nonsense WILL STOP WHEN YOU SHUT UP! I read some of these comments. JUST SHUT UP! ONLY comment about the Storm. NO ONE CARES!

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  15. 340
    CJ says:

    Having issues with GPS and Google Maps on my Storm and found this:http://www.google.com/support/forum/p/Google+Mobile/thread?tid=777251d49c2c3dac&hl=en

    Does anyone have this issue where GPS seems not to work?

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  16. 341
    KSJ says:

    I saw the same post from Thom who works for Google. I’m just going to check back and see when it’s released and download it then. Did anyone notice that crackberry.com is down?

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  17. 342
    Maliek says:

    Yeah sure CJ, because your comments are aiding in shutting the hell up. Good luck with your google maps and gps problems.

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  18. 343
    CJ says:

    @ Maliek:
    I thank you and I bet all others do also! Lets all be nicer to each other now, please.

    @KSJ
    crackberry.com is up now.

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  19. 344
    Kris says:

    Sigh. I came to this site to try and figure out whether I should get a Curve or a Storm. I am tethered to Verizon by coverage. I’m not getting much info from this discussion, that’s for sure.

    I guess I’ll go see what I can learn on Crackberry.

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  20. 345
    KSJ says:

    OK, my first notable glitch. I have my son on speed dial 3. It worked earlier, and now when I hit speed dial 3, it dials my daughter who is speed dial 5. This is an annoyance, espically when I can’t memorize my kids numbers and I need to get a hold of them fast without going through the phone book. Any one else experience this?

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  21. 346
    bluehorseshoe says:

    @ KSJ

    It’s happened to me once or twice. Thought I lost my mind. Backed out of the dial pad, went back in, and it worked. Not sure why…but it’s a bug.

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  22. 347
    KSJ says:

    I see there are some users on Crackberry experiencing the same problem. No worries we aren’t losing our minds yet.

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  23. 348
    bluehorseshoe says:

    I see VZW has loosened up the restriction on GPS for the other devices as well. Been working on my Storm. No more arguments about that anymore. :)

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  24. 349
    KSJ says:

    Are you saying you can run Google Maps? There’s a thread on Google saying they need to make some software adjustments for our device.

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  25. 350
    bluehorseshoe says:

    I’ve been running it the day I got the device. What are the issues that others have had?

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