Comments on: The real story behind the Verizon BlackBerry Storm OS?

By: Susan

Susan — Sat, 22 Aug 2009 03:28:10 +0000

After about a month of dealing with this it’s finally over. I had an ENV2 and switched to a Blackberry and that’s when the “spam” text messages started. Every time I got an email on my Blackberry it was followed by a message from 118012222269. I would also get them at random times throughout the day. They totaled up to 30 a day. Here’s how I got it to stop. I reactivated my ENV2, signed on to my Verizon Wireless.com account and removed subscription to moble email, on my phone I canceled my 2 email accounts, and most importantly CANCELED BACKUP ASSISTANT, reactivated my Blackberry and the “spam” stopped. I am soooooo happy!!!

By: Pat

Pat — Fri, 21 Aug 2009 18:09:22 +0000

Hey,
Even though you whited out the numbers, those bar code’s are scanable… I’d suggest putting a thick black bar over them…
Just an FYI….

By: mike landa

mike landa — Fri, 02 Jan 2009 04:48:31 +0000

Bought a blackberry storm, and it keeps locking. Have to soft reset several times a day. I have the new sofware down loaded .75

I am within my 30 day window for return and contract cancellation. Looking at the Iphone next.
Blackberry would be nice but to many problems still to be worked out. Cant delete calls, wont let you answer, can see contacts, all these lockup.

By: BBStormUser

BBStormUser — Fri, 05 Dec 2008 20:41:16 +0000

Anyone have any problems taking the 4.7.075 update?

By: Sarah

Sarah — Fri, 05 Dec 2008 17:22:37 +0000

I have an iphone and I think the Storm will be much better after playing with it in the store! I’m still waiting for mine to arrive but some of the features that the Storm offers the iphone doesn’t but I really liked my iPhone so I’m sure you will love yours!

By: Kyle

Kyle — Tue, 02 Dec 2008 20:27:13 +0000

Dumped the Storm, the guy at the Verizon Store was not surprised, seems I was not the only one. I bought an iPhone. So far I love it and glad I did.

By: Kyle

Kyle — Tue, 02 Dec 2008 01:57:33 +0000

Typing on the Storm is not only frustrating it is tiring. What a piece of junk. Thinking of returning this and getting an iPhone or Bold.

By: GeeWiz

GeeWiz — Mon, 01 Dec 2008 21:19:59 +0000

@ Osama Bin Blackberry:

In time there will be world peace too!

By: rbreton

rbreton — Fri, 28 Nov 2008 23:43:49 +0000

My issue is with the phones basic functionality. It seems incapable of processing information, switching apps, and accessing options in a efficient way. It takes about 10 seconds for it to transition from one thing to another.
Switching to the camera option has caused my phone to freeze up three times. Each time it gets a static look on the screen. The buttons are impossible to press, it is slower than my old 90’s flip phone I clocked it at about 5-10 seconds to transition between functions (when it doesn’t freeze altogether.)

Is there light at the end of this tunnel?

Or should I pay out my contract and go to I phone?

By: Paul

Paul — Wed, 26 Nov 2008 14:41:33 +0000

On AT&T with iPhone, What is a dropped call? I have not had one in months.

By: Marcia

Marcia — Wed, 26 Nov 2008 02:28:44 +0000

I am so agree with you, despite all the talk about software version. I myself choose network over carrer! What good is a phone when you keep getting drop call?

By: Osama Bin Blackberry

Osama Bin Blackberry — Wed, 26 Nov 2008 02:10:15 +0000

In time this device will be fine

By: AJ

AJ — Wed, 26 Nov 2008 01:49:12 +0000

Looks like there is an OS a core and system 4.7.xxx update available via the bb desktop manager for the Storm.

By: Marcia

Marcia — Wed, 26 Nov 2008 01:49:00 +0000

Don’t give up on the storm yet, despite all the talk of the software version, vzw is still has the best network (no drop call). Don’t even bother to try the demo in the store, those demo won’t do justice. The only way to found out if it is the right phone for you is to get one, to feel it, touch it and use it for at least a week. If you don’t like it, you can always return it. I ordered my storm on-line on 11/21, just got notice from vzw that the storm is on its way. Don’t know if it will meet my expectation, but I will give it a try cuz if I don’t like it I can always return it. Overall, Vzw still has the best network.

By: darwin

darwin — Wed, 26 Nov 2008 00:56:28 +0000

how about this for a theory, what if Verizon got a software version that had GPS chip enabled and wide open so it can be used by any application? That would make them pucker a bit – no revenue for VZNavigator! maybe that’s why the had to back it up so far that the software was unstable. Kinda makes you go Hmmmm?

By: Paul

Paul — Tue, 25 Nov 2008 19:52:12 +0000

@ REAL BOY! NOT Genius

Sure all the other websites lied also. Just maybe that was YOUR experience and it differed from many others.

By: REAL BOY GENIUS

REAL BOY GENIUS — Tue, 25 Nov 2008 18:44:11 +0000

Youre full of it. I just peeled back my BB Storm label to reveal…get this b!tches, NO OTHER LABEL!!!!!!! So your little “theory” is debunked

By: BigShip

BigShip — Tue, 25 Nov 2008 17:23:22 +0000

I can hardly believe how bad verizon is. Maybe they should spend less on advertising and more on product development. I have the Glide and it works perfectly… for about a week…Ive gone through two in just a few months.

By: lex

lex — Tue, 25 Nov 2008 07:49:27 +0000

Weird, my box for the storm states that i have 4.0.0.65 or whatever but when i check the firmware version on the phone it states that i have 4.0.0.82 installed, the supposed defective firmware. Would this be a bad thing? Hmm, maybe they didn’t do all of them or maybe they just missed mine… Either way i love the phone when it is working properly.. but it REALLY needs a firmware update. Cuz mine is very buggy also.

By: William

William — Tue, 25 Nov 2008 07:17:41 +0000

I have one of the 7.65 OS’s. There seems to be a memory leak. The acceleraometer seems to get slower and slower. Turning the phone on and off does nothing to help. BUT removing the battery and restarting makes it a nimble unit again!

By: losman

losman — Tue, 25 Nov 2008 05:11:08 +0000

They should pay all of us that got the phone on 11/21 to debug and use the phone while they work out the bugs. I have have had to reboot the phone several times by removing the battery to unfreeze it. But if you happen to call Verizon their BB data tech are on top of it and communicating what needs to be worked on.

Having said that, it’s still a very good phone and has a lot of features that out do the iPhone. Users will always find bugs that BB engineers will never find, partly because users undoubtedly go down rat wholes, BB never thought a user would go down. It’s the unexpected key stroke the BB never thought a user would hit that uncovers problem/bugs. I have no doubt it was vetted for months. I wonder if they lent them out to crackberry users?

Hang-in there everybody…RIM and Verizon are working around the clock to fix and stabilize to phone.

Upgrades to the phone will be seamless as once connected for sync’in, the phone/desktop mgr. automatically goes out to checks updates for firmware changes.

By: Froghair

Froghair — Tue, 25 Nov 2008 05:08:04 +0000

FYI, went to a Verizon kiosk and store, both in downtown Seattle, today and both told me the earliest they expect more Storms is Dec. 15. Tried out a Storm on Saturday at store, and it seemed sluggish, but today it seemed faster. Don’t know if the store updated the software in the meantime.

By: deuce

deuce — Tue, 25 Nov 2008 03:53:29 +0000

I almost forgot. I was told I could speak to a BB tech directly, but it would cost me $49 (wtf). who’s to say they would even be able to answer our questions? 877-255-2377. if you’re willing to pay, theres the #!!!!!

By: deuce

deuce — Tue, 25 Nov 2008 03:48:12 +0000

here’s the update. I’ve talked to an instore verizon rep, 2 customer phone reps for verizon, a rep for BB, and finally a verizon technical service agent. they ALL seemed surprised (with the exception of the ignoramous store sales associate who was just stpid)that I knew about the cover up of the .65 instead of the .82. the tech said he doesn’t know what the shipments will be, then said if anyone knows, he would. I then told him I was aware of the 4.7.0.82 label under the 4.7.0.65 label. this was after he tried to say the 0.65 was the upgrade. after informing him I was well aware of the .82, he then admitted that there is a scheduled update, but it isn’t ready yet, and that he’s not allowed to tell me what version the 12/5 and 12/15 shipments would be, but he DID know. basically, some phones will have the latest OS, and some will be shipped with the .65 and we will have to wait for the update in 2 weeks (from what he said, when it’ll be available.) they’re just tryna fix as many as they can by those dates, after which, they will all be shipped out. the 12/25 shipments will have the update already. there we have it. he also said theres just a small number of phones with the glitch and most phones are just fine.

By: PNW

PNW — Mon, 24 Nov 2008 22:30:04 +0000

AT&T is getting a variant of this device in 1st half 2009. Already under test in the labs in Redmond and Atlanta.

By: Bob the Builder

Bob the Builder — Mon, 24 Nov 2008 16:02:22 +0000

@ Bluehorseshoe:

Documents to go is not even made by RIM. It is made by DataViz.

As far as HTML, browsing. The BB has the worst browser on a mobile device. You need to install Opera to have anything usable. So there goes your 4.5 update. RIM has not had many updates that added many useful features other than bug fixes. The the Storm is a infested.

By: Yomama

Yomama — Mon, 24 Nov 2008 15:12:46 +0000

Amen. Too bad Palm is about to shut down.

By: LPD

LPD — Mon, 24 Nov 2008 07:20:01 +0000

My Storm was purchased Friday morning after the store ran out so it was shipped to me Saturday. My box has only one sticker showing Version 4.7.0.65
I was in the store again today to get accessories and played with a display model, it was very slow and weird. My phone is not. Works great. It you go into options are bump up the touch sensitivity the display is very responsive. So far so good.

By: John

John — Mon, 24 Nov 2008 06:43:27 +0000

@BR14

WiFi has nothing to do with your bill, since data is unlimited regardless of if you’re on WiFi or on the AT&T network. If your friends’ bills were huge, they probably went way over on minutes or texts. If they managed to use over 5GB of data, they probably got charged for that. (I usually use around 250mb a month, and thats with moderate usage)

Your question honestly doesn’t make a whole lot of sense, since most data, even for Blackberries, is unlimited now. It doesn’t matter if its WiFi or cell-based, its still unlimited.

By: Booger

Booger — Mon, 24 Nov 2008 06:42:46 +0000

Ditto! I ordered mine early Friday morning and was assured several times that I would get overnight shipping. I received my order and tracking emails that evening and sure enough, the delivery date is the 25th.