Comments on: Verizon Wireless Blackberry Storm “Private Sale” causes a furor

By: DavidB

DavidB — Thu, 04 Dec 2008 22:16:18 +0000

@Art:
You can be so sure it is Verizon causing shortage of units and not RIM?

By: Art Bowie

Art Bowie — Thu, 04 Dec 2008 20:54:29 +0000

Verizon is still mishandling their release of the Storm. They have no product in the stores. People purchasing it are told they have to wait until Dec 15th for a device to ship. Store people can’t even tell you where the product is coming from.

You would think in this day and age, even if they didn’t have product in the stores they could get them shipped the next day.

Bottom line is they have a big sales promotion going on and they have no product.

By: Verizon Fan

Verizon Fan — Fri, 28 Nov 2008 06:46:34 +0000

I think everyone needs to chill the hell out. It’s just a phone, it’s not the end of the world. What is the big deal, go to the store now that it’s launched. If they are out it’s because all these crazy tech-y freaks like you are running out to get it. They will order and ship it to your house for free if they are out of stock. Calm down… it will arrive at your house. Be nice to the verizon employees when your their. It’s not their fault.

By: Tom

Tom — Mon, 24 Nov 2008 22:11:32 +0000

I ordered one on Friday, November 21 and was told It would arrive today. Here at 5pm I have yet to receive. When I called them about 5min ago they said they did not have enough and I would have to wait as long as the 5th of December before I get one. So much for pre-order! I have already been charged for a phone I will not see for another 2weeks. What a good way to start a 2yr contract!

By: NATTY

NATTY — Mon, 24 Nov 2008 05:06:31 +0000

yep me too. suddenly i dnt feel like a special customer

By: NATTY

NATTY — Mon, 24 Nov 2008 04:55:18 +0000

yep,i was fooled and humiliated. They didnt even let me in the store to pay my bill at first,” SIR,WHERE ARE YOU GOING” like i didnt see that long ass line. why have a customer access pay machines, if, when you have a false sale goin on a person cant use it? lng story short i called friday the 21st, 3 to 5 days my crackberry will be here! ALBEIT THE LONG LINES!

By: Gary Ashorn

Gary Ashorn — Sun, 23 Nov 2008 23:13:27 +0000

I was in the store located in League City Texas and was told they would take my name for an appointment on that Friday for first option to buy my Storm. They took my name and called me on Tuesday to give me my time of 6am. If the time changed they would call me back. It was the one of the store managers I believe by the name of David. I called on Wednesday to confirm and he was not there. Another employee answered my question and said the time would be 7am and I would be on the list. I went by the store that Wednesday night and David was not there buy I spoke to a lady sales person who took my name. Neither of the sales people knew how they would handle the appointments but that I would be served before others who showed up with out an appointment. David called my on Thursday and stated they would not have any phones in the store on Friday and not to bother coming in. So I had them order the phone and they said it would be delivered by the end of the next week. On Friday a different sales person called me at noon asking if I was coming in to pick up my Storm. I told him the past history but if he had mine I would be there. He spoke with David while on the phone with me and then stated he made a mistake that they did not have any phones. So I went in that evening and got into an arguement with David and Tim, I guess the manager that they lied to me. They said they never had phones there that day yet I suspect they did have some and sold them and that Tim had mine when he called me earlier in the day. I have no recourse and I guess my phone will be in one day some time. But I will not stand by to be lied to. I will file with the BB and upper management. Anyone have ideas as to how to respond this this with them? thanks
Gary

By: Ray

Ray — Sat, 22 Nov 2008 21:15:05 +0000

I RECEIVED MY FLYER TODAY 11/22/2008
AFTER THE SALE

By: Jack

Jack — Fri, 21 Nov 2008 23:09:55 +0000

Verizon has REALLY botched the release – the stores were sold out by noon, the Verizon Wireless website was crashed all day long, and phone orders after noon won’t ship until December 5th at the earliest. On top of the ridiculous 4 or 5 tiers of pricing depending on instant and mail-in rebates and you have to wonder if the Treausry Secretary and Chairman of the Fed aren’t the ones who put the launch together

By: JustMy2cents

JustMy2cents — Fri, 21 Nov 2008 20:22:29 +0000

Just a comment. Most of the verizon employees that work in the stores, don’t have the most up to date information and training. You are better of calling to one of the call centers.

By: bub

bub — Fri, 21 Nov 2008 18:36:32 +0000

What’s really sad here is the disproportionate amount of attention all here (and elsewhere) are devoting to these “tangible items” and the ensuing Marketing surrounding them. I’m not sure which is sadder; the slick, conniving corporate marketing, or ,those that fall for it. After all people,if you’re expecting honesty and integrity from VZW (or any corporate entity)-well…, need I say more? Most if not all of the comments posted here point to one obvious fact; the marketing works! Let’s face it folks- every individual in a viable economy is nothing more than a cash cow to be exploited and/or convinced (through cleverly concocted add campaigns (among other methods)) to part with their money, property, possessions, valuables etc… . Those of you out there with some intelligence(or a conscious) have already figured this out-others may truly know this but are in denial and the rest of you should crawl back under whatever pile of %@!* you call your life you ‘live’ in-blissfully oblivious to whats really ‘going down’ around the entire globe.Don’t get me started!

By: Likeabite

Likeabite — Thu, 20 Nov 2008 14:44:44 +0000

@ Paul In case you haven’t noticed no one wants you here…if you’re not ranting then bounce like hydraulics bitch. No one has mentioned anything else but rants besides you and as I’ve already stated I’m not a fanboy as you can tell from this post. I speak the truth, no matter who it against so now that you know you were wrong about my fanboism you can hop off now and I can get back on top of your mom. You actually went through all the posts just to see if I had written something and comment on it. Wow, I guess my meat is that far up your throat that it’s impossible to get it out now, huh. Damn now I have to watch out for you for every comment I make about anything because you’ll be responding…following my around like a little bitch. Stop sucking me…I know I’m a big deal but damn!

By: PISSED OFF

PISSED OFF — Thu, 20 Nov 2008 14:25:27 +0000

Turns out the Private Sale was for phones that no one wants at slightly below regular prices if you have the flyer. No Storm. And now with the RIM screwup, instead of having 100 per store, they are going to have 20 per store Friday, 40 per store for the next few days afterwards. Unless of course your store gets deliveries on Thursdays and runs out on Friday. You have to wait a week. AWESOME JOB with your Flagship Phone, Verizon. Thank you so much for considering me a valuable customer.
Yes. I am PISSED OFF at VERIZON today !!!

By: rjlawrencejr

rjlawrencejr — Thu, 20 Nov 2008 02:04:24 +0000

@Jake

While you are partially correct about the “horizon” portion, I am not sure where you got your infomation, since the “veri” in Verizon does indeed refer to the word “veritas.” I should know, I was in the room in April 2000 when Denny Strigl personally announced to AirTouch employees exactly what our new corporate name would be and the thinking behind it.

By: AnnieBronx

AnnieBronx — Thu, 20 Nov 2008 01:19:31 +0000

I just wrote to Mr.McAdam as well and explained my ordeal to him. I requested that he inform me if sending me a fraudulent mailer was a proper way to treat a long standing customer, a “VIP” one at that…

By: Mike Smith

Mike Smith — Thu, 20 Nov 2008 00:29:07 +0000

It’s worse than you have stated: I am on “the list”,
which is essentially worthless, since Friday will be “first come, first serve, staring somewhere between 7 and 9 AM, depending on…”. This is a total PR fiasco. I thinking of reporting Verizon to the Houston SPCA.

By: Paul

Paul — Thu, 20 Nov 2008 00:24:00 +0000

@ Likeabite:

Playing mayor again I see. Shut up before someone bitch slaps your toilet cleaning face! I did not mention any device YOU did. You must be obsessed with another device that outsold your favorite toys!

What you no longer defending VZW? Some other the other fanboys are. HAHAHA

By: The Rooster Says

The Rooster Says — Wed, 19 Nov 2008 23:48:31 +0000

the free in my previous post regarding 11/24 meant free shipping bcz the poster had waited until that day for his storm to be delivered !

By: The Rooster Says

The Rooster Says — Wed, 19 Nov 2008 23:46:15 +0000

hey just called the number from the link on page two and would like to say thanks…I think !?!?…after my third call to the 888 number the woman asked if I was calling regarding a promotion to which I replied yes, she asked which one I said the preorder of the storm and she said there is no preorder for the storm so I told her sorry it was for the one hundred dollars off and she said ok that someone would call me back at the number I gave her on Friday…Is this how it has worked with other “flyer callers” because one post said that they had ordered their storm and it would arrive for free on Monday 11/24 but I was not give that option ??? I was only told that a rep would call me back on Friday 11/21 so that I could order it then presumably with the one hundred dollars discount !!!, as the pror two calls I made fell on deaf ears as I was told that they had not mailed me the flyer due to my ne2 not being ready until 1/09…just asking so I don’t get my hopes up ?!?

By: Losman

Losman — Wed, 19 Nov 2008 22:08:16 +0000

I’ m looking forward to Verizon’s open apology to those who got the “scam promo”…do the right thing VZ!

By: Likeabite

Likeabite — Wed, 19 Nov 2008 20:44:02 +0000

@ Paul another bitch wanting attention because this post isn’t about the iPhone…this post again isn’t for you so disappear bird.

By: Paul

Paul — Wed, 19 Nov 2008 20:41:24 +0000

Bunch of fanboys fighting over a broken toy!

By: Patric

Patric — Wed, 19 Nov 2008 16:46:38 +0000

I just called customer support to find out if the BB Storm will be compatible with Mac OX S, and after 15 min. or so they basically told me it will NOT. I was hoping to to get a Storm but now I can’t. I asked her if anyone had ever asked them this Q, and the nice lady laughing said yes.

By: fergmatt

fergmatt — Wed, 19 Nov 2008 15:18:11 +0000

All the stores I have talked to said they are only getting a limited amount (maybe 10 total for friday). I am wondering if I should just order it or go early on Friday. Thoughts?

By: Likeabite

Likeabite — Wed, 19 Nov 2008 14:56:54 +0000

@fergmatt All the small VZW stores I’ve asked are telling me they’ll have it by the latest monday but can’t guarantee friday so I guess the biggers chains should have it on friday.

By: fergmatt

fergmatt — Wed, 19 Nov 2008 14:16:35 +0000

What are the chances of walking in on the 21st and getting one? What is everyones thoughts?

By: Crunch

Crunch — Wed, 19 Nov 2008 10:26:46 +0000

You MOTHERF,…

$50 is what the VIP’s get? haha…Might as well save your gas money.

By: likeabite

likeabite — Wed, 19 Nov 2008 05:33:21 +0000

Crunch…this is a Storm rant post…if you have nothing to rant about then shut the hell up and don’t mention the iPhone or AT&T fool.

By: Crunch

Crunch — Wed, 19 Nov 2008 05:07:57 +0000

Verizon is such a COPYCAT. Geez…AT&T and iPhone and iPhone 3G lines…great PR.

And to subject a trusted, proven, reputable solid business brand, and the name Blackberry, to this non-sense.

What a joke…

By: RadioGuy

RadioGuy — Wed, 19 Nov 2008 04:29:16 +0000

Hate to say it, but that number on the flyer is not even really Verizon Wireless…it’s a communication center that handles “overflow” ONLY. I spoke to a REAL VIP rep and she explained to me that they’re always working to fix problems from them. I, too, was offered 100/mins/mo for 24 mos…but then told that the offer wouldn’t go through because of restarting my plan when I actually DO get the Storm. That said…in addition to the extra $50 VIP’s get, I was told that there IS a more ’special price’ in the store on Friday for those with the flyer. We’ll see…