Comments on: T-Mobile Customer Delight Day – Free Minutes!

By: Junior

Junior — Sun, 20 Sep 2009 13:26:58 +0000

LOL Tmobile giving out free minutes…is like bernie madoff giving back all the money he took and saying it was a misunderstanding.

By: TROY B

TROY B — Thu, 17 Sep 2009 04:24:19 +0000

TAKE YOUR WEBSITE DOWN OR UPDATE THE OLD INFO ON THE FREE MINS. THIS IS VERY MISLEADING.

By: kelvin

kelvin — Sun, 15 Mar 2009 19:19:59 +0000

thank u for all u have do

By: customer experience

customer experience — Tue, 03 Feb 2009 16:52:11 +0000

I am so excited to have discovered a phone company that appreciates its customers. Who couldn’t use an extra hundred minutes on their cell phone? I only wished I had switched to T-Mobile sooner. As long as my patronage is appreciated, I will remain a loyal customer.

By: wilson

wilson — Fri, 16 Jan 2009 17:38:09 +0000

give me minutes

By: Jay

Jay — Sat, 13 Dec 2008 20:10:07 +0000

On new activations the sim card is included at no additional charge.

By: Crunch

Crunch — Sat, 13 Dec 2008 20:02:41 +0000

T-Mobile Corporate stores make you pay for a SIM? Is that for real???

By: santana

santana — Fri, 12 Dec 2008 01:07:06 +0000

is not fear when your sim car dont work and you have 2 paid 30 for a sim card

By: Jay

Jay — Thu, 27 Nov 2008 19:29:37 +0000

@ Riciel

3 way calling does not cost extra on T-Mobile. After 9 pm and on weekends not only is it free, but it doesn’t cost you any minutes.

By: riciel

riciel — Thu, 27 Nov 2008 04:25:54 +0000

is it free if i three way call after 9pm?

By: Mac

Mac — Wed, 26 Nov 2008 14:11:26 +0000

T-mobile customer service is all the you say it is. I ordered and paid for a phone three days ago, was ASSURED that the order would arrive next business day. Three days later the order still has not even been submitted. Call customer service and they are closed for the holiday? What is THAT? Getting my money back and moving on to someone else!!

By: Chris

Chris — Mon, 17 Nov 2008 21:30:43 +0000

Oh yeah it’s code named “sapphire” for all you doubters!!!!!!!!!!!!!

By: Chris

Chris — Mon, 17 Nov 2008 21:30:03 +0000

Hey for all you guys that have been sticking w/ tmo, they are coming out witha android 2. Made by htc with major similarities to the touch hd. Bold who?? Stay faithful tmo users.

By: Jay

Jay — Mon, 17 Nov 2008 04:03:59 +0000

@ Crunch

I haven’t tried ATT but my vendor gets me any phone on Tmobile, ATT, or Verizon for free (sometimes with money back via rebates) upon signing of a 2 year contract. Anyone on BGR that needs a new phone and lives in SoCal I’d gladly give you guys a referral

By: Marcella

Marcella — Mon, 17 Nov 2008 02:32:01 +0000

i have been with t- mobile sence 2000.

By: Crunch

Crunch — Sun, 16 Nov 2008 22:39:49 +0000

@jay? Dude, I have zero invested in T-Mobile, so I could care less. lol

I’m with AT aaaand T, baby, where I get free phones, and everything unlimited between credits haha….I’m good, but thanks.

By: Jay

Jay — Sun, 16 Nov 2008 21:33:20 +0000

@ Crunch,

I’m sorry to hear that Tmobile is not very profitable however my experience with them has been nothing short of great since day 1. I’ve had Verizon and Nextel before and their CS is far inferior to Tmobile’s customer care reps.

At Verizon they make you take a number, wtf is that all about. Plus during the last 3 months or so on our contract they miss billed us for stuff we didn’t order or purchase. I spent almost 2 hours on the phone with one of their reps before they took the charges off. I was transferred to about 4 different people which were so rude that I called Verizon back to file a complaint. They sent me an email stating that the matter will be “looked into.” Ok so Verizon soured me, but I’ve had none of those problems with Tmobile.

O yea and upon your 1 year anniversary, Tmobile will send you a giftcard for 5 free downloads. Verizon and Nextel don’t have anniversary gifts Tmobile does care!

By: Crunch

Crunch — Sun, 16 Nov 2008 18:20:36 +0000

Jay, please! T-Mobile is a small part of Deutsche Telekom, an int’l, and foreign, corporation. DK’s shareholders are pissed @ how muck DK spent on Voicestream (T-Mo’s former name), and a recent attempt to SELL T-Mobile USA was unsuccessful, because it’s not very profitable. Guess what, no takers lol….

Deutsche Telekom is kicking its corporate self for ever buying T-MO USA, but for now, they’re stuck with it.

Please, everybody, don’t fool yourself into believing that T-Mo somehow cares anything about you, other than your MONEY.

By: Jay

Jay — Sun, 16 Nov 2008 17:55:43 +0000

@ spoof

Yea I live in Chino Hills and my local Tmobile store carried this promotion. I was only the 3rd person on the list to ask about the free minutes.

Things like this is what makes me love Tmobile. They actually care about their customers. My contract is up in summer of 09′ I want to stay with them but it depends on what kinds of phones they will be offering by then.

By: Matt

Matt — Sun, 16 Nov 2008 11:19:51 +0000

Sure I got it in Portland as did my friend.

By: spoof

spoof — Sun, 16 Nov 2008 06:16:37 +0000

I went to the T-Mo store in California. They laughed at me. Never heard of “Customer Delight Day.” I called customer service. They laughed at me and had never heard of “Customer Delight Day.” Said it was unlikely if it wasn’t happening during a holiday like Father’s Day or Valentines.

Was this offer valid anywhere?

By: Roger A

Roger A — Sat, 15 Nov 2008 18:40:32 +0000

@Blackula – T-Mobile is NOT getting the BOLD. I have talked to different people in management who ALWAYS tell me their secrets, and both have said NO BOLD, but JAVELIN YES. Why will call it the Curve 2 or some BS. While similar, not the same.

@Dallas (Sarah Palin) Maverick – It may WORK on Flexpay, but it can not be activated. Specifically said to me, and in TOS, that @Home Service requires 2 year agreement, not available on Flexpay, or Smart Access plans.

Anyway… I WANT BOLD… But Id rather have T-Mobile service cause they just have better CS!

By: tom

tom — Sat, 15 Nov 2008 17:19:34 +0000

shame they don’t have promos for prepaid users. something to entice us to become post paid.

By: ann

ann — Sat, 15 Nov 2008 14:20:09 +0000

rumour has it tmobile will get the bold in 09.
nothing is making me give up my plan. 10 years old and going strong

By: netposer

netposer — Sat, 15 Nov 2008 13:57:59 +0000

Is T-Mobile trying to piss Al Gore off? Driving to a store is not very “green”.

By: ankit

ankit — Sat, 15 Nov 2008 12:29:37 +0000

I was a tmo customer for a year … Even in my last call to customer service I complimanted them. The only reason why I am with att is 3g not that its the fastest as the advertise but is the only option where I live out the day tmo gets 3g here I will pay the cancelation price and make the smart move.

By: Blackula

Blackula — Sat, 15 Nov 2008 10:10:19 +0000

this might be crazy but how do i get a picture of me as my icon on here lol

By: mr. Hi-Definition

mr. Hi-Definition — Sat, 15 Nov 2008 09:04:56 +0000

Free minutes are always welcome…

By: Matt

Matt — Sat, 15 Nov 2008 08:48:03 +0000

Maybe Sprint should try something like this and they wont lose 1.3 million customers.

By: Dallas Maverick

Dallas Maverick — Sat, 15 Nov 2008 06:52:54 +0000

Roger A:

@Home works with FlexPay, I can assure you;-)