Comments on: Rogers forgets to bring value to smartphone users in Q4

By: kalok

kalok — Sat, 15 Nov 2008 05:05:22 +0000

@ paddyhong

This ain’t true.
I have 2 friends that works for Ericsson (Company who makes Rogers’ network) here in QC. And both of them confirm to me, Fido customers will only get 1/3 of the full network. Rogers’ customers still remains priority to the network.

By: BillFnGates

BillFnGates — Wed, 12 Nov 2008 04:23:12 +0000

Black93300ZX. Shouldn’t you be bashing 3G TouchPro threads over on the X?

By: new356

new356 — Mon, 10 Nov 2008 15:27:38 +0000

I really don’t get it, why won’t they let the 45 dollar smart phone plan be available for the i phone. I don’t need everything that is offered for the 60 dollar plan and the 15 dollar savings will definitely help since we have to pay the 6.95 “service” cost. Can someone from Rogers or have experience dealing with Rogers explain this?

By: JaggedXJ

JaggedXJ — Sun, 09 Nov 2008 22:18:59 +0000

Lol @ 10,000 SMS/MMS / month. Why not just make/call it unlimited?

By: paddyhong

paddyhong — Fri, 07 Nov 2008 21:30:51 +0000

Another thing… I’m a Fido user as well. The CityFido plan rocks. I’m proud to say that I was one of many that caused Fido to lose $1M/day/suburb which in hand caused Rogers to purchase Fido.

And another thing, Fido now uses exactly the same network as Rogers. The same 94% coverage in Canada. No more extended network coverage for $5/mth.

p@dDy

By: paddyhong

paddyhong — Fri, 07 Nov 2008 21:26:10 +0000

I work at a Fido dealer and if you guys have read the Q4 for Fido, you guys would know what Rogers is doing. Basically it’s the same thing that Telus did with Kudoo.

There is never any “unlimited” for any data plan. If you read the fine print in AT&T’s iPhone “Unlimited” data throughput, there is a limit of 5GB’s. Although any normal person that is using the iPhone won’t pass 1GB, the “unlimited” option provided by AT&T is cheaper than what is provided up here.

I think Bell was planning to move to GSM alltogether sometime during 2011. For Bell to last that long isn’t a problem. The problem is gaining back the customer base that they had as of now, which is already thin.

Rogers always had horrible customer service and yet, people would always join up with them. Mainly because of their ad’s and because most people are followers. She has Rogers so I’m going to get it too. Fido on the other hand, always had decent to good customer service which is one of the main reasons why I’m working in a Fido store. I actually spend time with the customer rather than just brush them off like their just some window shopper. Now since Fido changed their company image and also their market aim, we’ll see what happens. Shows that Rogers finally woke up when Virgin and Kudoo showed them what they can do.

p@dDy

By: CC

CC — Tue, 04 Nov 2008 15:29:08 +0000

I’m also with Rogers. However, as the only GSM provider (Rogers owns Fido), there really wasn’t a choice…and Rogers knows this.
Thankfully, Rogers recently bowed to Apple and public pressure and released a few data packages. Let’s be honest, they’re still not great. And for the record, what the hell am I going to do with 6GB’s of data?! Must be for the Video streaming that’s sure to be coming soon, right?! Don’t hold your breath until 4G hits people. Until then, wish Telus and Bell god speed while updating their network to 4G. Then and only then will we really see fair market competition. And as for Yak (the recent spectrum winner), I’ve been told they’re only going to roll out a Quebec launch. So, again we wait and muster up all of our patience while dealing with Rogers. God speed Telus, God speed.

By: bilal

bilal — Tue, 04 Nov 2008 14:06:57 +0000

ok im not here to argue about rogers’ ethics…

are these plans coming soon in the future? already existing?

i for one love the $45 smartphone data plan….

anyone find a link?

By: Crackberry

Crackberry — Tue, 04 Nov 2008 08:22:13 +0000

As a Canadian wireless user, I understand that Rogers “has” to charge extra compared to the American carries due to many factors that someone has already pointed few posts above, more land to cover, more towers to install, etc…. but there is a fine line between need and greed and Rogers is slowing crossing that line from its “need” to over charge for coverage to just “greed” besides a cell tower lasts years, these guys over price their plans by more and more each quarter. I guess im just wasting my own time by saying all this…. they just need some good old competition which wont happen for another few months to a year so let Rogers greed for now and well see what happens…

By: Moreana

Moreana — Tue, 04 Nov 2008 04:14:02 +0000

Rogers’s network is so congested that I frequently get “connection error” or “network busy” on my phone. Unbelievable. What’s the point of paying for service when you can’t even use it?

Rogers might as well make their HomeZone/TalkSpot/UMA service dirt cheap to unload people off their network at least.

By: i.Fido

i.Fido — Mon, 03 Nov 2008 19:34:19 +0000

Those who jumped on the promotional $30/6GB data plan should feel lucky. That’s 6GB of real data which can be tethered. In comparison, AT&T in the USA charges $60 for only 5GB of tethered data. That’s twice the price for less data than Rogers.

So, once in a while we actually get better deals. And hang tight for the new Fido plans being launched tomorrow!

By: Syndrical.One

Syndrical.One — Mon, 03 Nov 2008 19:31:14 +0000

Thank you J.P. for writing something intelligent on these boards. They were logical, precise, and informative.

I’m with Rogers and we do pay too damn much for our plans. I would switch to Bell or Telus but I don’t believe switching to an outdated technology will make it any better. Besides, I like the convenience of taking out my SIM card and dumping it into another phone on a whim rather than to call my carrier to switch phones. What if I don’t wanna take my phone out for a night on the town (knowing I’m going to get shit-faced and might lose it?). So I could just switch to my old phone and go my way.

I don’t usually do that, but I’m just saying.

By: j.p michaels

j.p michaels — Mon, 03 Nov 2008 18:14:50 +0000

Let me make clear to build the Infrastructure, the situation is the same for all 3 of the national carriers. It is not a Rogers only scenario.
Read the fineprint on Telus and Bell’s website and you see unlimited has its limitations.
One example is Bell has a Dataplan for Ontario Quebec and Atlantic Canada, which is 2GB Data for 50 Bucks the same deal with Bell for Alberta and B.C is 100 bucks for 250MB Data.
Follow the Link below. BTW Telus and Bell share their Towers in most of the places.
http://www.businessonthego.ca/english/rp_email_plans.asp

By: mangenius

mangenius — Mon, 03 Nov 2008 17:49:07 +0000

@jp I understand your points but they are bullshit. If Bell and Telus can offer an unlimited option why cant Rogers

By: Mike G

Mike G — Mon, 03 Nov 2008 16:19:58 +0000

@Black93300ZX —

You’re a complete moron. Keep your mouth shut if you have nothing good to say. End of discussion.

By: marco R

marco R — Mon, 03 Nov 2008 15:47:52 +0000

where u from?

By: Pentarus

Pentarus — Mon, 03 Nov 2008 15:10:19 +0000

To j.p michaels;

Well…. for once someone intelligent takes the time to post… I am Canadian too… And I hate the fact that we pay so much more the our US friends… But that is a reality we have to deal with. Well said.

By: j.p michaels

j.p michaels — Mon, 03 Nov 2008 14:39:25 +0000

@Galvatron,
Can you learn how to write without 4 errors in the first line of your BS??? Thanks

@Michael Bettiol
It doesn’t make him look dumb… he is..

I guess most of the readers and writers don’t understand the economics and infrastructure challenges up here. I sure would like to pay the same rates for Voice and Data plans as they are offered through AT&T or VZW.
Just the fast facts, Canada has ~32 million people living up here, the state of Califorina has ~36 million. All of USA has ~300 million.
80% of the population here in Canada lives within about 200 Miles of the Boarder, All the infrastructure being put up in the north costs extra on Travel, transport etc.
There is not as much competition as in the USA.
There are only 3 national carriers.
The country is bigger than the USA. In order to get the same coverage it cost much more to put Tower etc. in place. I am sure not making excuses for the RCI’s pricing matrix. I am just trying to see it more objective. So should you.

By: Me

Me — Mon, 03 Nov 2008 13:34:42 +0000

We’re paying to keep Ted alive…

By: gadgetnorth

gadgetnorth — Mon, 03 Nov 2008 13:02:48 +0000

nice one

By: Michael Bettiol

Michael Bettiol — Mon, 03 Nov 2008 12:36:57 +0000

@Black93300ZX

Sentence fragments. Make you look dumb.

By: Ankit

Ankit — Mon, 03 Nov 2008 12:20:59 +0000

I know right I am addicted to unlimited plan for the longest time know, I wonder what I would do without it? After all its not hard to hop over the border . .

By: Galvatron

Galvatron — Mon, 03 Nov 2008 12:15:11 +0000

damn robbers im amazed the canians ar rtill putting up qith what next hit job on ted rogers would probaly be the only thing thwt would shock rogers enogh that or an angruy mob of customers or bell going GSM

By: Black93300ZX

Black93300ZX — Mon, 03 Nov 2008 10:18:07 +0000

Who cares? It’s Canada. End of discussion.