Comments on: Sprint gets smart and prorates ETFs

By: Shaun

Shaun — Thu, 23 Oct 2008 18:53:43 +0000

@scott

or call the customer service and ask for the corporate office number. Then ask to speak with an escalation manager, they are very helpful

By: Don Louie

Don Louie — Wed, 22 Oct 2008 21:20:41 +0000

The Mogul was out then, if you’re calm and thoroughly explain the situation to Account Services you might get help

By: scott

scott — Wed, 22 Oct 2008 18:22:38 +0000

that’s the only win phone out when I bought it the store cnt do anything they said accounts services want to sell me another phone at full price

By: The Sgt.

The Sgt. — Wed, 22 Oct 2008 18:16:28 +0000

Your bad for purchasing a Q9…way to do your research!

Go into a store and ask to speak with the store manager and tell him you want a different win mo device. Be nice but firm and you have a 90% chance of getting what you want.

By: scott

scott — Wed, 22 Oct 2008 16:27:45 +0000

do they have to replace it with another moto Q9c or can it be something else ?

By: scott

scott — Wed, 22 Oct 2008 16:25:36 +0000

yes there replacement is another referbished phones I’ve already had 4 replaced already

By: Eric

Eric — Wed, 22 Oct 2008 16:14:07 +0000

If you have to send it in 3 times under insurance claims you can get a replacement. It’s $50 a pop for your deductible but its better than a $400 out of pocket payment

By: scott

scott — Wed, 22 Oct 2008 16:01:46 +0000

so what is the best way out of a sprint store contract without paying anything. I’ve had a bad moto Q9c that hasn’t worked sine I got it and they don’t want to do anything execpt want me to pay full price for a new one.

By: John

John — Wed, 22 Oct 2008 15:13:40 +0000

Yeah, that has to be $73 million. Sprint’s market cap is only $10.5 billion.

By: Eric

Eric — Wed, 22 Oct 2008 14:46:18 +0000

What were the details of the lawsuit? Was it a bunch of whiny liberals complaining that they had to pay a termination fee when they canceled their contract? That’s stupid. You were there, you signed an agreement and you agreed to pay the ETF. Regardless of how fair or unfair it is, don’t sign something if you can’t pay it. It’s better to just save up and pay outright for your phones and not worry about the contract, because you can reactivate at any time.

By: bluehorseshoe

bluehorseshoe — Wed, 22 Oct 2008 14:39:04 +0000

73 billion? Sure that isn’t a typo? They could have bailed out AIG with that settlement.

By: theOutsider

theOutsider — Wed, 22 Oct 2008 13:22:42 +0000

“Sprint CEO Dan Hesse says that its ETF will be lowered as soon as December when “billing software” is updated and ready.”

It took Sprint how many months and how many countless fuckups to finally get their separate billing systems from Nextel and Sprint merged? Riiighhhtttt…Dan must have forgotten to mention “December of 2009″.

Plus, Sprint will probably stall as much as possible, because once this goes into effect, the million or so subscribers they lost the last few quarters are going to double.

“The end of days are closely approaching for Sprint”