Sprint gets smart and prorates ETFs
After being sued this past summer along with Verizon for early termination fees, Sprint has finally decided to prorate them or make a tiered ETF policy. Much like other carriers, the initial fee goes down in cost as your contract matures. Pretty smart move after losing about $73 million in settlement fees for the class action lawsuit filed against Sprint in California. Sprint CEO Dan Hesse says that its ETF will be lowered as soon as December when “billing software” is updated and ready. As we all know, the reason for ETFs is the carriers say it helps recover cost of subsidized devices. That’s kinda true, but what if you’re already a year or more into your contract and you have to pay $200 to bail out? Making a tiered system is a better idea. Sprint is late to the party but better than never.
Tags: Dan Hesse, early termination fee, ETF, Sprint, Sprint lawsuit, tiered ETF, Verizon
“Sprint CEO Dan Hesse says that its ETF will be lowered as soon as December when “billing software” is updated and ready.”
It took Sprint how many months and how many countless fuckups to finally get their separate billing systems from Nextel and Sprint merged? Riiighhhtttt…Dan must have forgotten to mention “December of 2009″.
Plus, Sprint will probably stall as much as possible, because once this goes into effect, the million or so subscribers they lost the last few quarters are going to double.
“The end of days are closely approaching for Sprint”
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73 billion? Sure that isn’t a typo? They could have bailed out AIG with that settlement.
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What were the details of the lawsuit? Was it a bunch of whiny liberals complaining that they had to pay a termination fee when they canceled their contract? That’s stupid. You were there, you signed an agreement and you agreed to pay the ETF. Regardless of how fair or unfair it is, don’t sign something if you can’t pay it. It’s better to just save up and pay outright for your phones and not worry about the contract, because you can reactivate at any time.
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Yeah, that has to be $73 million. Sprint’s market cap is only $10.5 billion.
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so what is the best way out of a sprint store contract without paying anything. I’ve had a bad moto Q9c that hasn’t worked sine I got it and they don’t want to do anything execpt want me to pay full price for a new one.
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If you have to send it in 3 times under insurance claims you can get a replacement. It’s $50 a pop for your deductible but its better than a $400 out of pocket payment
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yes there replacement is another referbished phones I’ve already had 4 replaced already
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do they have to replace it with another moto Q9c or can it be something else ?
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Your bad for purchasing a Q9…way to do your research!
Go into a store and ask to speak with the store manager and tell him you want a different win mo device. Be nice but firm and you have a 90% chance of getting what you want.
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that’s the only win phone out when I bought it the store cnt do anything they said accounts services want to sell me another phone at full price
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The Mogul was out then, if you’re calm and thoroughly explain the situation to Account Services you might get help
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@scott
or call the customer service and ask for the corporate office number. Then ask to speak with an escalation manager, they are very helpful
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