Comments on: Orange drops the Blackberry Bold due to quality issues

By: Eltawil

Eltawil — Sun, 12 Oct 2008 20:41:49 +0000

An official upgrade is available from Rogers Wireless for all BlackBerry Bold owners.

Go to: https://www.blackberry.com/Downloads/entry.do?code=1905AEDAB9BF2477EDC068A355BBA31A

This latest version should address numerous issues.

By: Eltawil

Eltawil — Sun, 12 Oct 2008 20:34:36 +0000

What trackball issues?

By: Ross Goodman

Ross Goodman — Sun, 12 Oct 2008 12:47:11 +0000

At last !
I have been waiting 7 weeks to get a Bold as part of my upgrade. I was constantly told they were out of stock but we have them coming shortly. Orange have no backorder system so I have to phone every day to hear the same message.
On Wednesday after bouncing around various departments for 45 minutes I was finally told that the Bold keeps failing testing.
“It keeps dropping calls and cannot switch between the 2G and 3G networks”
I decided to go with the curve instead ….

But it’s out of stock !!!!!!

By: Richard

Richard — Fri, 10 Oct 2008 19:11:04 +0000

To me it looks more like the Bold was rushed out to combat the iPhone sales because the Storm was still a way off especially with 2.1 and Exchange compatibility “COUGH”, The is the iPhone is not a business phone its a Bar phone for people to pull out at the pub and say I’ve arrived where as the Blackberry’s have always been directed at the Business/Corp Market where functionality far out ways the cool factor. Yes I know people are going to say the iPhone’s got Exchange compatibily but it also has Calendar issue’s and severe Battery issue’s. All the Bold needs it a stable OS update and it will be the best BB so far.

By: someguy

someguy — Fri, 10 Oct 2008 18:59:09 +0000

Nice Headline!!! but little mis-leading. Orange rushed to release the device first and signed off on early code, hence the reason they’re seeing issues.

By: Ash

Ash — Fri, 10 Oct 2008 17:01:00 +0000

At the moment I’ve got a BB Bold that I’ve been trying to run on T-Mobile UK with some issues, but no one mentions categorically what the issue is : Hardware or Software ?

If only we could find out !!!!

By: blah

blah — Fri, 10 Oct 2008 16:41:41 +0000

@Anthony,

Why do you blame AT&T when they haven’t even announced a date? Clearly AT&T hasn’t announced a date since they still don’t have a viable product to sell to the market. If it had passed all of AT&T’s lab tests, I’d bet they’d jump on getting it on the shelves. I for one want them (RIM and AT&T) to get it right, as opposed to right now.

As for BB farts… the very fact that frequent battery slaps are required should tell you a lot about the stability of their OS. I’ve got both BB and iPhone, and I’ve yet to have to hard reset my iPhone. Guess I’m lucky.

By: Anthony

Anthony — Fri, 10 Oct 2008 16:28:11 +0000

Nice thing about Blackberries is when they fart, a battery pull usually does the trick. When iPhones fart, they just keep farting and you better cancel that date Saturday night to get to the iPhone’s battery.

“User-replaceable”. Ahhhhhhh.

I’d sooner trust RIM over Apple and carriers any day of the week when it comes to these so-called “glitches”. Don’t live in Orange world but the USA Bold-release drama is AT&T’s fault, not RIM’s.

By: JaggedXJ

JaggedXJ — Fri, 10 Oct 2008 16:18:03 +0000

If it is *just* s rebooting issue I don’t see what the big deal is. /sarcasm
I have been on a 8320 since April 08 and only after upgrading from 4.2 to 4.5 did it start truly “working” properly. No one (multuple forums or T-Mo) could really tell me why my phone would shut off mid-call. Only after running BoxTone Insight did I begin to see a pattern in memory utilization that has been fixed (crosses fingers) in 4.5. The Curve had been out a good while and should have been a stable device by the time I purchased it. Love the device by obviously the OS needs a recode from scratch for 5.0. Here’s hoping after they get around to that, these issues disappear & we have fully functional devices from the start. *RIM I volunteer to be a tester for new devices so this BS doesn’t continue. Gimme a Javelin so we can all be sure it is stable on release!*

By: Dorian

Dorian — Fri, 10 Oct 2008 15:25:13 +0000

As stated above, I am a little tired of the random reboots…but I will say that roaming in the USA on AT&T and sometimes TMobile was fine. Network choice between them and Rogers had no clear difference.

My issues are with the OS and stability. Ain’t the end of the world but as I said – this isn’t like other BB’s that were very stable.

Dorian

By: Likeabite

Likeabite — Fri, 10 Oct 2008 15:16:12 +0000

Obviously the Bold has had issues. Not everyone has complained about it but a complete global network half of its sales? That’s kind of ridiculous and just goes to show that the device should never have been announced until everything was fixed with it. For their first foray into the 3G market, RIM should’ve been extra careful and AT&T should never have forced them to make it. They should’ve progressed in that direction at their own pace and made the device, then chose the carrier, not the other way around that led to this messy situation.

By: needcaffeine

needcaffeine — Fri, 10 Oct 2008 14:04:13 +0000

as an owner of a Bold, and having just bought another 10 Bolds for the office. I can say that the original code was slow and I got a lot of “rotating clock/wait” errors; since having upgraded the newest code the unit is now blazingly faster then the original (I went from 4.6.0.92 -> 4.6.0.167)

By: Dtest54

Dtest54 — Fri, 10 Oct 2008 13:49:52 +0000

it is but there are like 4 or 5 versions of 4.6 out there.

By: rdayen

rdayen — Fri, 10 Oct 2008 09:04:29 +0000

well I have a bold from Orange France.
Loaded with 4.6.0.147 OS and no pbm so far
I m very very happy with this BB

The 4.6 is not the standard OS for a bold ?

By: Richard

Richard — Fri, 10 Oct 2008 08:55:02 +0000

Nooo!!! the first competition I win and Orange take it away from me

By: Tom

Tom — Fri, 10 Oct 2008 08:31:38 +0000

It’s probablly a good thing – My Eval handset was running 4.6.0.126, that was all over the shop. .162’s an improvment, but there’s still work to do. Later, in this case is definatly going to be better

By: why not?

why not? — Fri, 10 Oct 2008 06:53:45 +0000

dude dont even bring the G1 into this!!!

By: Bla1ze

Bla1ze — Fri, 10 Oct 2008 06:53:08 +0000

“Why haven’t we seen an uproar by all the Bold owners on Blackberry forums??”

Because the issues are not near as bad as they sound, yes..previous builds of the OS were horrible and all the things BG pointed out are/were legit problems, but with each incremental update in the OS these issues are slowly getting resolved.

Problem with that is the fact mostly all of theses OS revisions have NOT been made public, therefore causing “uninformed” users to be walking around with seriously buggy Bolds.

RIM should NEVER have launched the Bold with the OS it was shipped with, wheter it be on Rogers or anyone of the other 30+ countries it has launched in, but the device is seeing the issues get resolved slowly..as noted in the article.

And anyone still not thinking it’s possibly a network issue, needs to read the article from crackberry where a perfectly working(network connectivity wise) Rogers Bold choked at the hint of AT&Ts network.

read: http://crackberry.com/new-york-hated-my-blackberry-bold

Personally, I don’t really care what it is, I’m miffed at RIM for the BS with the device, once again NEVER should have been launched when it was but RIM is quickly correcting the faults in it and I have no intentions on switching from my Bold to anything else.

By: Claribel

Claribel — Fri, 10 Oct 2008 06:52:07 +0000

Perspective, either get off your hate or get off this site. Try to post something worth reading then your usually garbage.

By: why not?

why not? — Fri, 10 Oct 2008 06:49:29 +0000

girlgenius,

my head “hurtz” just reading your post. fix up your damn grammar just a little bit.

By: Crunch

Crunch — Fri, 10 Oct 2008 06:21:21 +0000

Wow…really?? Hmm…I have never heard of all of these supposed issues with the Bold.

RIM is releasing new Curve’s in different colors on all carriers left and right. Looks like the Curve remains very much a *current* device.

Why haven’t we seen an uproar by all the Bold owners on Blackberry forums??

By: melissa....

melissa.... — Fri, 10 Oct 2008 06:11:28 +0000

@ John: What does two carriers inability to launch a product equate to the manufacturer tying things up when it the Bold has been released to scores of carriers by now without any major issues?

Perhaps both Orange and AT&T have similarly poorly built networks that cannot handle the additional strain?

Not all 3G devices are designed to utilize the network as much as BlackBerry’s and iPhones do so comparing them to a Motorola v3xx user who mainly uses his/her hardware for voice calls is poor logic.

If anything, the problems AT&T is having right now with the iPhone should be enough to force them to enhance their network and prepare it for the additional data load that will hit it. Once they are comfortable with the network, likely they will launch it.

By: Dorian

Dorian — Fri, 10 Oct 2008 06:02:32 +0000

My Rogers Bold reboots pretty regularly for no apparent reason.

Have had various other error codes come up forcing a reboot.

Certainly not as stable at all previous BB’s.

By: Treo Pro

Treo Pro — Fri, 10 Oct 2008 04:52:36 +0000

Just buy a Treo Pro and throw that BB junk away.

By: Perspective

Perspective — Fri, 10 Oct 2008 04:52:13 +0000

Yes, the G1 will be out on time, and so will the malware attacks. I’m guessing your contacts, e-mail and the rest of your life story will be posted on this page by the end of the month. But hey, that comes with “openness.” Cheers.

By: MaxPayne79

MaxPayne79 — Fri, 10 Oct 2008 04:51:58 +0000

The bold is not as bad as the carriers make it out to be. We have it up here in canada and i have friends who let me play with it from time to time. The screen is phenomenal and it’s fast. It’s got 3G issues but everything has 3G issues cause the 3G network sucks up here. U gotta remember that when the pearl came out, the OS was…just…pure shit. I was cuming from an symbian S60 device to the 4.0 BB OS and i couldn’t believe that the device actually started up…lol. It was a really bad OS barely holding together. But there was not a big fuss about it cause no one cared about Blackberries as they do now. so..give em some time to fix they’re issues and don’t listen to the carriers. Also keep in mind that, RIM has like..for example 50 people working on the OS. okay. As opposed to Microsoft who have say 300 people working on theirs. Thats a major difference in how fast u can fix shit. On top of that, RIM is fairly new in the mainstream phone market where as Windows has been around for a while. I used to own the Toshiba Pocket PC in 2004 with Microsoft’s Pocket PC 2002 operating system and the OS was better than what’s out now cause it was lighter, faster and more stable…lol So…the bold is an awesome device for what it is. An email workhorse. Don’t expect it to be anything else. I think many people get confused at this point. It’s not a Nokia Nseries phone. It’s just a BlackBerry. And remember that if apple got away with releasing the OS X 10.0 without loosing it’s entire user base then anything is possible…lol (the os x 10.0 was the worst os in apple’s history regarding just about every issue)

By: blackberry192

blackberry192 — Fri, 10 Oct 2008 04:35:38 +0000

Had my Bold with rogers for just over a month now, and so far have had no problems. If anything, I find the 3G faster than the iphone.

By: Ryan

Ryan — Fri, 10 Oct 2008 04:18:28 +0000

AT&T did the right thing holding it off rather then putting a half-assed product on the market. It’s like releasing a car, even though the manufacturer has already found faulty parts that will cause a recall.

By: WazzuKirk

WazzuKirk — Fri, 10 Oct 2008 04:00:38 +0000

Everybody just come over to T-Mobile and buy a G1….they get their products out on time.

By: John

John — Fri, 10 Oct 2008 02:53:32 +0000

@Melissa

The fact that AT&T and Orange are two different carriers tends to blow a big hole through your theory. This was RIM’s first non-CDMA 3G device, and its showing. It also seems that all those people saying that AT&T rushed RIM through development were dead wrong, since the main problem here lies with the underlying BlackBerry OS, not with anything else.

I hate to say it, but RIM’s leaving this end of the market WIDE open, and they’re going to lose the customers (if they haven’t already) that were waiting for the Bold.