Orange drops the Blackberry Bold due to quality issues
In an internal memo to employees, Orange announced that it has suspended the sale of Blackberry Bold handsets citing “software issues” as the reason for the suspension. The suspension is an interim measure while RIM attempts an industry wide fix. Sounds like AT&T is not the only carrier having problems with this disaster known as the Bold. At least AT&T was savvy enough to wait to release the handset instead of saddling their customers with this pile of garbage highly problematic device.
Internal Orange Statement on the Bold:
“Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure. We apologize for any inconvenience this issue may cause you. BlackBerry/RIM are doing everything they can to resolve this issue and will be completing full testing and validation to ensure future handsets do not have any quality issues. This may take a couple of weeks so it’s up to us to do what’s best for our customers.
So… yeah. Exactly.
As stated above, I am a little tired of the random reboots…but I will say that roaming in the USA on AT&T and sometimes TMobile was fine. Network choice between them and Rogers had no clear difference.
My issues are with the OS and stability. Ain’t the end of the world but as I said – this isn’t like other BB’s that were very stable.
Dorian
If it is *just* s rebooting issue I don’t see what the big deal is. /sarcasm
I have been on a 8320 since April 08 and only after upgrading from 4.2 to 4.5 did it start truly “working” properly. No one (multuple forums or T-Mo) could really tell me why my phone would shut off mid-call. Only after running BoxTone Insight did I begin to see a pattern in memory utilization that has been fixed (crosses fingers) in 4.5. The Curve had been out a good while and should have been a stable device by the time I purchased it. Love the device by obviously the OS needs a recode from scratch for 5.0. Here’s hoping after they get around to that, these issues disappear & we have fully functional devices from the start. *RIM I volunteer to be a tester for new devices so this BS doesn’t continue. Gimme a Javelin so we can all be sure it is stable on release!*
Nice thing about Blackberries is when they fart, a battery pull usually does the trick. When iPhones fart, they just keep farting and you better cancel that date Saturday night to get to the iPhone’s battery.
“User-replaceable”. Ahhhhhhh.
I’d sooner trust RIM over Apple and carriers any day of the week when it comes to these so-called “glitches”. Don’t live in Orange world but the USA Bold-release drama is AT&T’s fault, not RIM’s.
@Anthony,
Why do you blame AT&T when they haven’t even announced a date? Clearly AT&T hasn’t announced a date since they still don’t have a viable product to sell to the market. If it had passed all of AT&T’s lab tests, I’d bet they’d jump on getting it on the shelves. I for one want them (RIM and AT&T) to get it right, as opposed to right now.
As for BB farts… the very fact that frequent battery slaps are required should tell you a lot about the stability of their OS. I’ve got both BB and iPhone, and I’ve yet to have to hard reset my iPhone. Guess I’m lucky.
At the moment I’ve got a BB Bold that I’ve been trying to run on T-Mobile UK with some issues, but no one mentions categorically what the issue is : Hardware or Software ?
If only we could find out !!!!
Nice Headline!!! but little mis-leading. Orange rushed to release the device first and signed off on early code, hence the reason they’re seeing issues.
To me it looks more like the Bold was rushed out to combat the iPhone sales because the Storm was still a way off especially with 2.1 and Exchange compatibility “COUGH”, The is the iPhone is not a business phone its a Bar phone for people to pull out at the pub and say I’ve arrived where as the Blackberry’s have always been directed at the Business/Corp Market where functionality far out ways the cool factor. Yes I know people are going to say the iPhone’s got Exchange compatibily but it also has Calendar issue’s and severe Battery issue’s. All the Bold needs it a stable OS update and it will be the best BB so far.
At last !
I have been waiting 7 weeks to get a Bold as part of my upgrade. I was constantly told they were out of stock but we have them coming shortly. Orange have no backorder system so I have to phone every day to hear the same message.
On Wednesday after bouncing around various departments for 45 minutes I was finally told that the Bold keeps failing testing.
“It keeps dropping calls and cannot switch between the 2G and 3G networks”
I decided to go with the curve instead ….
But it’s out of stock !!!!!!
What trackball issues?
An official upgrade is available from Rogers Wireless for all BlackBerry Bold owners.
Go to: https://www.blackberry.com/Downloads/entry.do?code=1905AEDAB9BF2477EDC068A355BBA31A
This latest version should address numerous issues.