Orange drops the Blackberry Bold due to quality issues
In an internal memo to employees, Orange announced that it has suspended the sale of Blackberry Bold handsets citing “software issues” as the reason for the suspension. The suspension is an interim measure while RIM attempts an industry wide fix. Sounds like AT&T is not the only carrier having problems with this disaster known as the Bold. At least AT&T was savvy enough to wait to release the handset instead of saddling their customers with this pile of garbage highly problematic device.
Internal Orange Statement on the Bold:
“Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure. We apologize for any inconvenience this issue may cause you. BlackBerry/RIM are doing everything they can to resolve this issue and will be completing full testing and validation to ensure future handsets do not have any quality issues. This may take a couple of weeks so it’s up to us to do what’s best for our customers.
So… yeah. Exactly.
Tags: AT&T, BlackBerry, bold, Orange, quality issues
And here I was blaming AT&T. I guess US companies do have high quality control and standards. I am mad at you RIM!
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Okay, Boy Genius you needs to haz call a teem meeting. Get yer soliderz on da same page.
BGR: I luvz Bold, screen is best evah!
Kelly: Bold haz pile of stink poo
Everyone: Today I loves apple
Everyone: Today apple can’t do good job, developers can haz do apple’s job
I mean, I don’t care whoze you give love 2. But my head hurtz trying to play “which BGR character is like Audrey or like other ho from Da HIllz”
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I kind of feel bad for blaming AT&T, when all they wanted was to release a stable product to it’s consumers. And they technically didn’t issue a release date…so can we really blame them? I am glad AT&T is working on these issues instead of releasing the Bold like other countries…
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i still want it…they just shaken cuz storm a serious buzz. need my fucking Bold
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oh wow, now I wonder what kind of issues the Storm will have than?
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wtf are the quality issues? no one who has one ever seems to talk about what these ‘issues’ actually are, just that they exist and someone is working to fix them.
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@maikel
A lot as I’ve been hearing. There still isn’t a final build at this time.
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LMAO @ girlGenius…
Audrey or other ho from the Hills…
Classic.
I would almost be willing to bet that the Storm will be a SNAFU of equal, if not greater proportions (IMO, of course). Guess we’ll have to wait and see.
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@Josh
Restarting issues, java errors, Javascript browsing issues, battery life issues, screen issues, memory leak issues, etc.
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Let me guess: trackball issues. Had to replace mine after about 1.5 years of use.
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@TBG gracias
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RIM will put resources on that as soon as the Storm is released
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THAT’S BECAUSE THE BOLD IS GARBAGE GO WITH THE STORM!
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I smell kelly has had too many apples today. Am I right kelly?
She just loves taking it in the ass from Apple
Don’t you kelly?
BGR= bunch of apple and at&t ass lickers and workers of at&T and apple
KaM OuT!1
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the Storm will be worse.
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I call bullshit. I’ve had the device since launch, and it IS NOT as buggy as these carriers say. I’ve had it freeze once on me. Yeah, one too many times, but not so bad to hold selling the thing.
Anyway, is there any word on when RIM is going to address these apparent issues? I’m thinking not so soon since they’re ramping up for the Storm.
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I’m sorry… what?
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Trying to make at&t look good again…. geez….
The issues are more likely than not poor 3G implementation on the carriers part and using device delays as scapegoats.
AT&T admitted they didn’t want the same bad PR received over their iPhone 3G launched and that was the main reason for the Bold’s delay.
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i must say this is so funny we are right back at pointing fingers
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Is Rogers not having these problems with the Bold? I (we?) have heard nary a peep from them.
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Well, if Orange is also having problems with the Bold, like AT&T, then I don’t think it’s a carrier issue. I think RIM needs to build a better quality, stable device before releasing it to the carriers. And I hope this is what they’re currently doing.=)
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AT&T can’t AFFORD to have the same problems that happened with the iPhone happen with a Blackberry device. Blackberry users are a different breed, and to ruin your rep and overburden your support staff with enterprise users would be a disaster, and cause a mass exodus to Verizon, especially during the Storm release. The AT&T 3G network is overburdened by the iPhone and my guess is that they are trying to build up the network more before dropping the Bold. The device has been ready for months.
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@KaM - lmfao but so wrong.
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I believe the problem is mostly related to the HSPDA chip in the phones. A lot of the bugs were worked out with the CDMA chips (even though it took RIM/Sprint a year to fix the 8830). I do not see the 9530 Storm having issues with the same level of severity. Granted the 4.5 OS is still not up to par and they’ve been working on it for how long? I realize RIM is trying to incorporate new features to capture the normal consumer business but there should have been more thought placed on that a while back. I am well aware of the SDLC and it does take time, but playing catch up at this point is going to take a lot of work and skilled associates. I wish the best to RIM and I look forward to their future offerings.
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Wow, the Orange logo looks really, really bad on the Bold.
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