Comments on: RIM vs. AT&T; Bold vs. Thunder/Storm

By: Idontrunadaycare

Idontrunadaycare — Fri, 21 Nov 2008 17:58:07 +0000

Of course you have a sales person asking you to buy something. Its a business. so, buy or GTFO! don’t waste your time or mine…. you get in the way of people looking to buy something. If you want to BS and play with the new toys then go online and zone out, but don’t waste peoples time.. I don’t run a damn daycare.

By: toor

toor — Tue, 11 Nov 2008 20:43:27 +0000

You guys are so naive if you think it’s that simple….

By: Johnboy

Johnboy — Mon, 27 Oct 2008 18:42:48 +0000

Loyal AT&T customer for 6+ years. I rarely/never get dropped calls and consistantly beat all other carriers on signal strength.

I was a Verizon FiOS/LAN Phone customer for 4 months and their customer service was beyond horrible… I had to call 8 different customer services phone numbers to get someone that knew what to do, and even then it took me 4 calls to get help. I am sure that the Wireless service is at least more concise, but I don’t trust Verizon with the experiences I’ve had. I am very happy with my BB Curve and will probably look at the new RIM devices as they are released.

By: skrachmo

skrachmo — Tue, 14 Oct 2008 15:22:44 +0000

learn how to write.
I have no idea what your saying

By: Allan Gray

Allan Gray — Thu, 09 Oct 2008 10:35:10 +0000

I switched to Att for my business and I hate them. They almost single handedly put my new business out of business with dropped calls. Its gonna be hard to tell my kids they cant go to college becuase Att allowed me to lose over 10 grand because of dropped calls over the first month of business. Thanks Att

By: Elisa

Elisa — Sun, 28 Sep 2008 20:47:13 +0000

Hi i have been reading news and updates on the Blackberry Bold for months now. Ive been waiting on this phone too. For those of you who complain on AT&T services, ive been AT&T customer for years now and i have never had a problem. I have a blackberry curve and never have had a problem I always have service. I went to a retreat for my sorority and me and other couple of AT&T users were the only girls with service. I do want to believe that AT&T is holding off on the bold because of issues with the network. I would not like a phone that i will have to be taking back the day after it has been bought.

And as true blackberry lover i know that a touchscreen phone is not even in the picture. Qwerty for life LMAO!

By: Splash

Splash — Sun, 14 Sep 2008 15:22:42 +0000

In all defense to AT&T why would they release a phone that is not up to par. Yes they released the Iphone w/bugs and all but no one knows to what extent of the bold issues. I applaud AT&T for making RIM get it together because once this device get released consumers will blame AT&T not RIM for any issues. So we BB users need to kick RIM in the pants and have them get us a 3G BB. Honestly, I think RIM should have been working on a 3G BB years ago even before the 1st Iphone. It disappoints me that RIM let a new comer beat them to the punch on their turf. I’m waiting for the Bold but I want my device to be good.

By: Richard Wood

Richard Wood — Thu, 11 Sep 2008 16:16:01 +0000

Ummmm… I’m a little weirded out by this theory that RIM is the only one at fault here.

Do we all have such short memories of some MAJOR flaws in one 3G iPhone? Some MAJOR 3G issues (sounds like these are similar issues).

Of course we haven’t been told why each rendition was kicked back to RIM, but where was this outstanding quality control when evaluating the iPhone?

Or is this perhaps one of those circumstances of “well, it’s from Apple, it has to be perfect”?

By: j5791jbr

j5791jbr — Thu, 11 Sep 2008 04:19:36 +0000

@ATT manager. The Bold works fine. There are some bugs but nothing major. You probably couldn’t make a phone call because it wasn’t provisioned properly by one of your ATT account or technical agents. The Bold works fine on all the networks its been released on so far, what’s the problem with ATT’s network?

By: wireless mgr

wireless mgr — Wed, 10 Sep 2008 17:12:14 +0000

I have a couple hundred verizon phones and 50 AT&T phone and one Sprint phone. Service is affected by location. ATT is better worle wide and in the south US. Verizon is better in the NE US. ATT has simm cards Verizon does not. That is the major difference. If you only have one phone it depends on where you live if you have hundreds ATT is easier to work with, swap phones, and has better customer service. When our contract is up we will probably switch the majority of phones to ATT. All of our Blackberry phones are AT&T. The bold with a key pad is the way we will go.

By: Blackberrybeezness

Blackberrybeezness — Wed, 10 Sep 2008 15:17:42 +0000

People are just haters on RIM products because they themselves either haven’t learned how to use one or their favorite celebrity isn’t rocking one.
I use to be a long time user of the Blackjack and the BJ 2 and when I switched to Blackberry, there was no turning back. The Q, the Treos, and the iPhone got the boot. And I’m not gonna even get into the Sidekick. Bottom line, the Blackberrys 8xxxx series kills every other PDA phone out there with the Pearl being en exception. That phone was sub par to me.

By: fnineone

fnineone — Wed, 10 Sep 2008 13:27:39 +0000

hold on a sec…RIM already made a 3G device, the DoCoMO 8707h, and other carriers 8707g that will work with the 2100 mhz frequency. They work fine in Japan and other countries that have a more developed 3G infrastructure. AT&T’s 3G network is new and has a lot of problem. You sure is not just another AT&T propaganda to put the blame on someone else.

By: VZWRocks

VZWRocks — Wed, 10 Sep 2008 05:24:11 +0000

If AT&T is so concerned with having high quality device why did they accept the 3G iPhone? C’mon BGR, your biases are showing again. They delayed it because of the iPhone PERIOD. Just accept it and stop denying it. Weather it was pressure from Apple or AT&T’s own decision that’s still the underlying motivation.

By: Bill

Bill — Wed, 10 Sep 2008 05:08:39 +0000

Wolf (a.k.a. RIMM short seller) in sheep’s clothing (a.k.a. att manager). LMAO. Nice try and nice touch with the back-handed (Palm) compliment, but you guys are transparent.

By: PedroTheGoat

PedroTheGoat — Wed, 10 Sep 2008 04:55:45 +0000

RIM is not a hit with consumers? Their shares are up a lot recently because of… You guessed it… The consumer market. They are the number 1 seller of smart phones in North America. To imply that RIM is a dying company just means that you are ill-informed. Also, a lot of consumers get a bad taste in their mouth at the mere mention of an iPhone. Plus the fact that many people are not very fond of AT&T also.

By: Blackberrybeezness

Blackberrybeezness — Wed, 10 Sep 2008 04:43:30 +0000

Taylor
I was replying to someone else. Besides, this isn’t about customer service. Verizon is lame with their idea of locking a phones capabilities. I’ve used all the providers, and Verizon is the worse when it comes with equipment. They don’t even get hot phones until the “hot” phones are old. Go waste your money on the dumb down version of the Thunder

By: mojoinaugusta

mojoinaugusta — Wed, 10 Sep 2008 03:27:31 +0000

Interesting take on the situation – everything I’ve read has pegged the problem with getting the bold to work on AT&T’s network, but RIM is getting slamed while the bold has launched in dozens of markets. I’m a Verizon customer who’s contract just rolled over and had to decide if I wanted to waited an unknown amount of time to upgrade or go with what they have now. I went with the curve and am very happy with the device. I’ll probably pay full price to upgrade once this mess settles out. The solution to this problem is for the carriers to get away form the absurd two year contract. They don’t give enough of a discount to justify the 2 year term – seems like an average of $50 (come one $100+ monthly contracts for 2 years?!) Not to mention the phones aren’t really designed to be used everyday for this long – two years is an eternity with today’s rate of tech advances. I get a 20+% discount with verizon and I can add my car to my plan for $10 bucks a month so the phone is only a small piece of my decision to stick with my current carrier(despite their absolutely horrible “customer service”). At some point the carriers need to learn new phones are just a given for a certain percentage of their customers and design plans to accomodate us.

By: Newnik

Newnik — Wed, 10 Sep 2008 03:00:49 +0000

He said, She said…who cares…as soon as all of us gadget addicts get the BOLD in our hot little hands we’ll be facing Waterloo or AT&T’s HQ like its meca and crying thank you…thank you..I didnt mean all those bad things I said about you…

Soooo when is the LTE RIM coming out? I heard…..

LOL

By: Jeff B.

Jeff B. — Wed, 10 Sep 2008 00:57:12 +0000

If you just put JEFF on that guys ass then that’s what I’m doing to att right now!!

By: IvanV

IvanV — Wed, 10 Sep 2008 00:09:22 +0000

@ Settingthemstraight08

According to Wikipedia GSM is 80-85% of the global market while CDMA is 10-15%. If true I think that would qualify GSM as a global, rather than only European, standard.

http://en.wikipedia.org/wiki/Comparison_of_mobile_phone_standards

http://en.wikipedia.org/wiki/Image:Cellphone-subscribers-by-technology.svg

By: kyle

kyle — Tue, 09 Sep 2008 22:31:15 +0000

does anyone know when the bold will be released on the verizon network?

By: kyle

kyle — Tue, 09 Sep 2008 22:30:41 +0000

does anyone know when the bold will be released to verizon?

By: Settingthemstraight08

Settingthemstraight08 — Tue, 09 Sep 2008 22:28:40 +0000

@jeff
“2) Everyone complains about at&t on here, but there is a reason that it is choosen by the majority of companies for business purposes. It works around the world if needed, they give good discounts, and they are very good business providers. If you have ever seen Verizon pitch to a business (we’re talking fortune 100 companies here) you would think they are a bunch of 5 year olds. At&t is very professional, and comes across much more put together than Verizon, giving a company much more confidence in at&t. at&t also uses GSM, the world standard. I can hop on a plane today and use my Berry 99% of the places I go. Say what you want about the 8800 World Edition for Verizon, but that’s one phone! What if I wanted a curve, pearl, or some other non-smart phone? What if I was in a country for a short period of time that didn’t neccesitate a prepaid local cell phone? These are all arguements as to why at&t has the business market cornered. Granted their customer service isn’t that great, but i hardly have problems so I rarely have to call them, so to me it is a nonissue. If Verizon got it’s act together with its business sales force, switched to a GSM standard, and gave better business discounts then it would be a force to take on at&t.”
______________________

Dude you don’t know what your talking about.
For one GSM is an older technology, why do you think when your phone rings you hear noise in your speakers (computer, TV, car), and we all have to turn our phones off in some places (it may mess with our systems) because of you GSM people. Why do you think AT&T ranked near the bottom of the last in JD Power year after year with T-mobile on call quality .
2. GSM isn’t a global standard man. It’s a european standard.
You ever been to Canada, Mexico, China, Japan, Korea, they all have CDMA networks…
Most american’s use CDMA, almost every US carrier is CDMA, besides AT&T, and T-mobile which both use CDMA technology in their 3G networks (WCDMA).
Is far as the business side, I don’t know how many customers Verizon has vs. AT&T because I don’t work for either company, but from what I seen in my line of work is that most house hold name companys use Verizon not AT&T, cingular blue, orange or whatever you want to call it.

By: freezekill

freezekill — Tue, 09 Sep 2008 21:07:23 +0000

*typos galore

The JD Power ratings were disheartening. What good is a kick-ass phone WHEN … I think my hate for HOW VZW cripples their phones MIGHT trump … etc

didn’t want y’all to think I can’t speak English.

By: freezekill

freezekill — Tue, 09 Sep 2008 20:47:07 +0000

@ Mike

The Storm did find another carrier: Verizon. Isn’t it the 1st BB to released as a CDMA variant before a GSM one?

@ my two cents

Also, I’m trying to decide whether to switch from Verizon to AT&T or not to grab the Bold. I was going to go for the iPhone, but once you realize that it’s just a touchscreen… it loses its sexiness. Plus, this will be my first BB; I’ve played around w/ my friends’ (iPhones + BB’s) and I really think a physical keyboard is the way to go.

The JD Power ratings were disheartening. What good is a kick-ass phone is the network that supports it can’t handle its very awesomeness? I think my hate for the crippling of VZW phones my trump the faulty 3G network on AT&T

By: stephen

stephen — Tue, 09 Sep 2008 19:40:37 +0000

Maybe I am in the minority, but I chose the iPhone over BB, because it now uses ActiveSync. My last 2 employers did not pay for everyone to use BES, but fully supported ActiveSync. As for AT&T, they make me miss Sprint’s call reliability.

By: Mike

Mike — Tue, 09 Sep 2008 18:49:10 +0000

It is not surprising to see that an AT&T Manager is not able to determine if the problems are from the service or phone. I know about 6 people with the Bold/Rogers. None of them have had a dropped call or OS problems and all of them are use it constantly. I have played with each Bold I can get my hands on and it is kills any Treo (including 800 & 755p) and older BB’s. Fact is AT&T is a very poor carrier and most likely will always be just that. Hopefully RIM learned a lesson and the Storm will find another carrier.

By: Taylor

Taylor — Tue, 09 Sep 2008 18:32:36 +0000

@ Blackberrybeezness

No one cares what you think about customer service. Last month J.D. Power released their rankings for best customer service, and guess who was on top?

Sure as hell wasn’t at&t. It was VERIZON. T-Mobile is second. And, as usual, at&t and Sprint round out the bottom of the pack.

By: Blackberrybeezness

Blackberrybeezness — Tue, 09 Sep 2008 17:36:20 +0000

All phone companies has it’s quirks but I truly believe Verizon and Sprint is the worst in customer service and they have the most crappiest out dated phones to date. Anyway to all you iPhone groupies out there, let me state a fact. For every 3 iphones sold, 2 out of those 3 turn around and sells it. The iPhone is useless in the business world, its more for glam (kinda like hahaha I have one and you dont). I personally think the Sony Ericcson W960 is ten times the phone compared to the iPhone. Most Blackberrys do what they’re suppose to, it was never meant to be handled in a situation with spoiled kids wanting a cool phone. Blackberrys will always be a business phone that gets the job done. They just raised the bar for a business phone to be stylish and chic for the upcoming trendy folks and they did quite well. I wish RIM would have been immune from the pressure of a touchscreen because in the long run, touchscreens are nice for media players and such, but for a heavily use phone, it’s a corny gimmick. Iphones indubitably hold the stature for a cool touchscreen and may never be taken its crown, but then again they also have the highest turnover in that category. For the business men alike, the Blackberry is the way to go, its not for the spoiled kids who want to look cool, its for those who need a reliable full function BUSINESS phone. Bold>Thunder

By: cobald75

cobald75 — Tue, 09 Sep 2008 17:23:08 +0000

I meant to say “With all of the above”, hit the wrong Key.