Comments on: Nokia E71-2 reception issues? Mmm

By: Steve

Steve — Fri, 06 Nov 2009 03:47:51 +0000

Aussie here. I love my E71 but it has the same problem Another one I have is that it will drop the signal completely and won’t pick it up again until I restart

By: Lance

Lance — Sun, 25 Oct 2009 23:03:52 +0000

Found this web site after complaining to ATT about the E71x because of reception problems, dropped calls, etc. Just dropped an incoming call as I type this. This review is right on target.

By: bob

bob — Thu, 22 Oct 2009 14:32:14 +0000

I have the E71 on the 3 network in the UK…I thought nokia were market leaders in mobile phone design etc..WHAT a load of crap the E71 is.Reception is VERY poor,the phones keeps switching on/off by itself,keeps freezing and have to remove battery..I exchanged the phone for another E71 and same problems..avoid the Nokia E71.I’m going back to Sony.

By: FlintonRice

FlintonRice — Tue, 25 Aug 2009 20:30:39 +0000

I have a Nokia E71-2 made in Finland. I cannot pick up a 3G signal anymore and I receive very few of my incoming calls. I drop calls – the recpetion is awful.

I agree that this is strange because Nokia is known for dynamite reception and my past Nokia’s are evidence of this.

This phone was an aggressive design by Nokia with respect to thickness, weight and capabilities. I would say that they didn’t do a good job.

I have since replaced with a Samsung BJ2 and the reception issues are all gone. Go figure.

By: Joe

Joe — Wed, 15 Jul 2009 01:08:56 +0000

I have the E71 made in Finland US version! I have reception issues constantly! Most of my friends with this phone have reception issues! Your story is right on target! People are just oblivious and idiots and have no idea what they are talking about! Try owning 30-40 other nokia phones and then come back to me

By: Becky M.

Becky M. — Fri, 03 Jul 2009 16:11:37 +0000

Yeah, I have had calls drop on me and couldn’t figure out why. Now I know. I like this phone. I guess I’ll have to learn to hold it with kid gloves!

-1

By: Stephen

Stephen — Sat, 27 Jun 2009 03:05:39 +0000

I upgraded my phone which was an sony ericson to the nokia E71 (the last time i had a nokia was in 2001), and to be honest while the qwerty keyboard is great (though the buttons will irratate people who chew their nails), i am disappointed because of reception issues (im from australia), and lack of “fun” in the phone.

it is very frustrating to have 3/4 to full reception and then attempt to make a call and the reception goes to nothing, then for it to go back up, only to drop when you again attempt to make a call. i am mystified why this is, and how being no more than 50metres from a cell tower i had no 3G reception let alone 3.5G. maybe its a service provider issue (im with “3″)?????

in terms of lack of fun, maybe ive missed something in the set up, but emicons are not displayed in the same “fun” way, instead they are the crude things that you have to make yourself (unlike the sony ericson which has the emocons already made up) and unless you know what they mean you will be mystified when people send them to you.

the camera is also crap, but since i carry around a digi compact its not a huge issue, but seriously why have a stupidly small “3.2mp” camera that cant do the job?? put a 1mp-2mp camera in and solve that problem.

prob wouldnt go this phone again.

By: pulock

pulock — Wed, 03 Jun 2009 11:33:01 +0000

VERY BAD MODEL E-71-2 NOKIA

By: Hawko

Hawko — Tue, 26 May 2009 04:19:13 +0000

yes this does work but what a pain in the ass. My reception woes seem to be most prevelant indoors. Outside seems to be much better. When i upgraded my firmware the camera wont take clear shots, all blury and the video has a purple hue to it. Seriously thinking of doing the Hard Reset. Might even get another phone and give this to the missus. Iphone=crap signal too. If anyone can give me info on the BEST EVER phone with A+++++++ signal not matter where you are ( basement, elevator, The moon ha ha ) i will get it.

By: Alfons

Alfons — Thu, 21 May 2009 13:04:47 +0000

Nokia E-71 is one of the amazing Cell phone in the world,Thanks Nokia!I had Bold 9000 but E-71 is much more better.

By: edgar paulk

edgar paulk — Mon, 18 May 2009 15:40:06 +0000

Without a doubt the E-71 has reception issues. The genius that designed the antena on the bottom should be promoted and transferred to a department where no designing is involved. The problem with Nokia is that they are like CIA, FBI and KGB all rolled into one. It is very secretive, they will not admit to anything being wrong. I feel that if there was a mistake admit it, say that the engineers are working on a solution. Get a firmware update out there soon. I have always been a loyal Nokia user but with several problem phones like the 6120, E71 and others, I have moved to Blackberry. These people will come out and admit if there is a problem and inform everyone that the problem is being looked into. They are constanly disigning upgrades to their firmware and all is out in the open. I certainly hope Nokia comes out of this sitting on their laurels and bragging about being the best selling phones in the world or they will loose more and more users. Meanwhile I can honestly recommend Blackberry for those of you disappointed with Nokia.

By: Dealmaker

Dealmaker — Mon, 18 May 2009 11:13:38 +0000

You think this is bad? You should try the latest E75!

I struggle to get a signal no matter where I hold it!

By: Jacob

Jacob — Fri, 01 May 2009 02:58:07 +0000

friend…As u said this is not funny.I love this phone very much.Even the problem exists.My 24 days old phone too has this problem.

By: Michael Weissbraun

Michael Weissbraun — Thu, 30 Apr 2009 07:28:22 +0000

I returned the 1st Nokia E71 for poor reception and the 2nd is no better. We keep getting cut off and it cannot be an area problem as our former 6330 worked perfectly.
I will return the unit and try to swap for Blackberry as I like the querty system

By: henri

henri — Sun, 26 Apr 2009 16:00:08 +0000

Dear all,

I bought a brand new E71 2 weeks ago and since then the signal is unstable and now it’s totally gone.The illustration is matched with this one http://www.youtube.com/watch?v=gi1gHDa7-X0 Could u plz share how i can handle this big problem?
@Hawko..
Have you ever tried it? and how is the result? please reply great thanks

By: Lilly

Lilly — Sun, 19 Apr 2009 14:00:57 +0000

I have the same problem with the reception when using it in my basement. The signal bar just goes up and down like a yo-yo. when texting, i notice my signal bars dropping because my hand kind of cover the bottom part where the antenna is and when i let it go, the bars went back up to its fullest (or almost). Btw, i got the e71-3. so i think not only the -2 is having problem with reception but also the -3.

By: Hawko

Hawko — Mon, 13 Apr 2009 12:08:58 +0000

You can try the HARD RESET which rsets back to original firmware etc. Backup all your stuff first then;
press *+3+ Green Button

By: Jacob P.George (Charlie)

Jacob P.George (Charlie) — Sun, 12 Apr 2009 05:21:45 +0000

My 44 days old E71 stopped having access to GSM networks irrespective of SIM card of any provider. Once if it lost its reception it fails to regain the reception even the phone is under the Network tower. The phone is able to regain the reception only after a booting. It is able to search and find all available networks but does not connect to the network whose SIM is inserted. I took the phone to the local Nokia service centre. They said the problem is due to some Hardware problem. They send the phone to New Delhi for the servicing today. They also said this problem is seen in N-series and E-series.I lost confidence in this phone. And spend 16 days without a phone. After 16 days I got the phone back. I don’t know what this Nokia Service centre did with my phone. My got a free trip to Delhi without me. Still the phone is showing the same complaint. Is there any way to report this complaint direct to Nokia? Please Help. If a problem like this still exists on an expensive phone like this Why this Nokia doesn’t take any adequate steps to solve this? Kindly respond!…+919746598781

By: Hawko

Hawko — Sat, 11 Apr 2009 13:53:25 +0000

Up graded firmware form 100.07.76 to 200.21.118 and reception is no better still. Hmphh

By: Hawko

Hawko — Wed, 08 Apr 2009 03:04:48 +0000

I have read alot of the comments made by you all and this is my first post here. There seems to be alot of reference to other phones and it detracts from the issue at hand, which is, reception problems of the E71. I’ve just bought one E71-1 4 weeks ago and think it is a top phone, but reception sucks badly. I went back to my provider and had a SIM swap to no avail. I have an old Nokia 6280 slide, so I put my SIM in that phone and full reception no drop out. The E71 constantly drops out goes into roaming and is giving me the shits. Is THE FIX going to be replacing the metal back for a plastic one? ( dont like the idea of drilling holes in the back to enable entry of foreign matter) or just take it back and get is fixed( what is the manufacturers fix?) or see if i can swap it for the new E71 with next G capabilities or MEGA phone as they are calling it here in Australia.

By: Martin H

Martin H — Mon, 06 Apr 2009 17:50:37 +0000

I have major problems with my reception. I had a simple Cybershot before but i didn’t have any problem with reception in my office. Now i have to walk half way around the car park to talk. I have tried turning it upside down and i get a great reception and for some reason if i take the back off the signal is better. The worst thing is the calls dropping all of the time which is really winding me up. I have covered the bottom as well and the signal dies!

By: edgar paulk

edgar paulk — Mon, 02 Mar 2009 15:08:04 +0000

About two months ago, I purchased the E-71 based on the beauty of the phone. I loved the shape,size and material. After using these months I still love its beauty with the exception that it gets smudged very easily. It’s operation is great, it is extremely fast. I use excel quite a bit and you can do anything with it. As far as reception I have noticed that if the signal is a bit weak it will become unstable, bars go up and down very quickly. I have compared with the E-61 which does not show this rapid up and down movement of the signal bars. It surely seems to loose the signal faster. If this is an antenna problem (at the bottom, etc.)I don’t know if a firmware upgrade can fix this. I hope I’m wrong. What I do hope is that Nokia trys to fix this model and not come out with a replacement model E-71 X or whatever and leave us stuck with the model many of us bought.

By: nekojcat

nekojcat — Sun, 01 Mar 2009 02:18:56 +0000

Old post, but I’m just stumbling on it. I know reception is really sort of a subjective thing and completely dependent on a lot of outside variables. That being said, here in Los Angeles I’ve had zero issues with my older gray E71-1 I bought last July or its white NAM brother I bought last September. Normally I have near if not full signal and I’ve never noticed hand placement disrupting the signal at all. Perhaps it is just how I hold the device, I don’t know.

The one thing I have noticed, though, the gray/chrome phones feel more solid in the hand. My white/silver back battery cover slips (especially when you try to volume up or down with the side buttons). If I put my chrome back onto the silver phone it is rock solid. I can only guess this has to do with the materials used. I have since put a piece of foam on the silver cover to keep it from moving and it is 100% solid now. Second issue, and this is definitely the oddest of the two. I wasn’t being completely honest, I’ve have 3 E71s. A second gray NAM unit I returned for the white (thanks Amazon). For the few weeks I had it, it operated exactly the same as my Chinese non-US 3G phone. I get the white one in my hands and notice almost immediately that on a 10min or longer call the phone is piping hot. Actually, if you use BlueTooth it gets even more so to where it is almost too hot too touch at times. Again, the gray under the same conditions may have gotten warm, but never hot. I can only guess that the stainless steal heats up faster/hotter than the chrome. Now I’m looking to simply swap all silver hardware on this phone with chrome to make a white/chrome phone. Yeah, I know…

By: George

George — Thu, 26 Feb 2009 23:44:30 +0000

i use e71-1 and i have reception problem too, it have no reception at same place which my old SE phone was working perfect(same place same sim and network 3uk). the funny thing was i had e71 in my hand and i was desperately trying to find a place with RF and other people passing me using their handsets. just unbelievable. I love this phone but the first thing a mobile phone should do is making calls.

By: john44

john44 — Tue, 17 Feb 2009 21:01:10 +0000

yes im also having the same reception problem.I only used it one day and bought another phone.what a waste it was..

By: Naveen

Naveen — Fri, 13 Feb 2009 06:23:14 +0000

Hi…

I am planning to buy Nokia E71(unlocked version) in India,If I buy this phone I will be using it in Bangalore and I dont know how is 3G network here. After reading all the reviews I am quite confused wheather to go for it or not, so please help me shall I buy this phone or not.

Thanks

By: Diggy

Diggy — Thu, 29 Jan 2009 01:42:52 +0000

Mine has Great repception 3g and RF all the time but I get ALOT of dropped calls, the E71 is a SICK phone but the reception sux its going up for sale

By: stu

stu — Wed, 28 Jan 2009 06:26:19 +0000

I have had this phone for 2 weeks the reception is terrible it breaks up all the time. I have AT&T and I live in a strong area for GSM.

By: eddie

eddie — Wed, 07 Jan 2009 21:44:15 +0000

no issue whatsoever reception is great in nigeria even on 3g networks.

By: Nixon

Nixon — Wed, 17 Dec 2008 15:42:25 +0000

I’ve been using an unlocked E71 (don’t know which version it is) for months now on Fido in Toronto. Not once have I ever seen it use 3G. I’ve tried to manually set it to UMTS and it never picks up a signal. Using GSM however, the reception is great and I’ve never had any problems with it. Browsing works well, tethering works well but no 3G speeds.

My biggest complaint about this phone is the email client. I have it set to auto-retrieval but it constantly disables itself. VERY annoying. Unacceptable, actually.

I’ve been a die-hard Nokia user for almost 10 years now (strayed only once for the iPhone but immediately switched back) but as many people have pointed out: S60 just isn’t cutting it anymore. Nokia also used to have the best screens on the market but this hasn’t been true for quite some time now.

I LOVE the design / build quality of the E71. As far as QWERTY smartphones go (I won’t use anything else), you’ll be hard-pressed to find a better-looking unit that feels as good as the E71 does. That’s real talk.

I’ve been seriously thinking about switching to a Berry for a while now but everytime I hold one in my hand, it just doesn’t compare to my Nokia. It’s not perfect by any means but it is amazing.

If I could combine the screen of the Bold along with the emailing capabilities of a Berry and throw it into the housing of the E71, I’d be happy man.