T-Mobile and HTC providing replacement Wing batteries due to overheating

Posted by Joshua Karp on Apr 4, 2008 2:50 pm 14 comments

Filed in HTC, Handsets, News, T-Mobile

Uh oh. So it looks like T-Mobile’s Windows Mobile-based Wing handset might be having some battery troubles. Wing owners have been quietly receiving replacement batteries in the mail. The new batteries are manufactured by Celxpert, which marks a departure from the original Dynapack-sourced juice packs. The new batteries are accompanied by a short note that reads:

T-Mobile and HTC are providing a replacement for the T-Mobile Wing battery made by Dynapack at not charge to you due to rare occurrences of the battery overheating.

"Rare occurrences", eh? Sounds a bit ominous. Has anyone out there experienced any issues with the Wing battery? Let us know!

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14 comment(s) for this post.

On Apr 4, 2008 @ 3:40 pm, Glenn Said:

If it was rare then would would they nationally allow free battery replacements. You have got to love the english language.

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On Apr 4, 2008 @ 3:42 pm, Jordan Said:

“not charge” don’t you mean “no charge”? does it say that or is a typo?

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On Apr 4, 2008 @ 4:17 pm, Mr Risto Said:

I’m surprised people still use this phone.

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On Apr 4, 2008 @ 4:56 pm, HTC POKE Said:

My tilts battery is made by Dynapack and the back of my device gets pretty warm when i use it

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On Apr 4, 2008 @ 6:30 pm, thefencechild Said:

my battery on my shadow gets burning hot when being used on the charger. i emailed one of our HTC reps about it when the phone launched and he said they knew about it but had no plans on remedying the issue. hopefully with this maybe they will now as well.

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On Apr 4, 2008 @ 7:15 pm, GIAN R - GeekBerry Said:

Somebody somewere needs to put and end to this cellphone madness. Simply take all cellphones out back and shoot em’. Simpifly it all and hand everyone out a BlackBerry -

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On Apr 4, 2008 @ 8:03 pm, Jordan Said:

April fools

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On Apr 4, 2008 @ 10:27 pm, mr.gadget Said:

I have the wing Running Windows Mobile 6.1 and that battery gets hotter than hell!!
Do anyone knows how i can get the free replacement Battery?

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On Apr 4, 2008 @ 11:59 pm, DKelly Said:

T-Mobile tried to deliver a battery to me today. I didn’t know until UPS called at 10pm tonight to confirm that I lived here.

So, they are sending one to you now if you got a Wing. They just aren’t telling you in advance. “Let’s keep this quiet.”

With all the Wing issues I am surprised that I still use it. Most of the problems are the brand new not ready for prime time Windows Mobile 6. Some I have fixed, some I should fix - with home made remedies found on XDA developers.

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On Apr 5, 2008 @ 12:01 am, Jon Said:

How did you get it running 6.1?

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On Apr 5, 2008 @ 12:16 am, Jack Said:

mr gadget, where did you get 6.1 for the wing? I just came from CTIA where the winmo guys says they have not prepared it for the wing. I want it if you can help!
thanks

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On Apr 5, 2008 @ 11:37 am, Mike Said:

xda-developers.com

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On Apr 6, 2008 @ 9:07 am, Joe Said:

Yes Im having the same issue. I am a wing user and like it a lot (minus the tiny processor) However Im a power user and use the device quite often. I noticed at times when it’s on for a while such as when Im listening to pod casts etc… the battery pack does get quite hot, this also happens when it’s just charging sometimes also. We’ll see what the new battery does…

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On Apr 18, 2008 @ 11:36 pm, Jeff Said:

Hey guys, I got my replacement battery and that thing is hotter than hell! The NEW battery is hotter than the old one!!!!! I’m about to toss the damn phone against the wall.

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