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Blackberry email goes down…again

This is getting a little bit ridiculous, folks. We here at BGR have trouble putting our Blackberries down. Seriously. It’s a problem. That said, we’re getting a little bit frustrated with RIM following the 3rd service interruption in 9 months, and the second in a week. It’s poor form. Following the notorious blackout last year, RIM promised that it would never happen again. Hollow promises, as around 80% of all Berry devices in the continental US have been affected by a service outage that began around 3 am this morning. No carrier has been spared, with reports of crippled devices from Verizon, T-Mobile, AT&T, Nextel, and Sprint. It seems that some users are finally getting back up online, but there’s been no official word from RIM regarding a projected time of resolution. Forgive us, but we’re beginning to question the reliability of our beloved BlackBerries. So sad, they’ve turned into Sidekicks.

 

70 comment(s) for this post.

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  1. On Feb 20, 2008 @ 2:47 pm, wayne schulz Said:

    T-Mobile here in CT is up and down - with BIS email coming through in spurts.

    Near as I can tell it has sporadically been this way since my Blackberry turned on at 4:45am this morning.

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  2. On Feb 20, 2008 @ 3:36 pm, jgall Said:

    ATT here in Miami…no problems. Emails received at 2:34am, 3:01am, about 7 more between 3am and 4am, and the flood gates opened up after 5:30am.

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  3. On Feb 20, 2008 @ 3:43 pm, MikeyMike Said:

    There has to be someone hacking there systems !

    Did they “RIM” ever say why there systems did go down in the past?

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  4. On Feb 20, 2008 @ 4:18 pm, phoneking13 Said:

    T-Mo Curve in Cincinnati, OH. I’ve haven’t had any problems. Been receiving e-mails and facebook messages all day….

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  5. On Feb 20, 2008 @ 4:18 pm, Gregg Said:

    This appeared to have only affected BIS (Blackberry Internet Service) users. In otherwords, those who *DO NOT* have their BlackBerrys connected to Blackberry Enterprise Servers that individual corporations run. This meant no access to your POP and IMAP accounts but the corporate users were just find and dandy.

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  6. On Feb 20, 2008 @ 4:56 pm, josh Said:

    I have BIS as do many of my employees around the country. Not one of us is missing any emails at all. FL, IL, CT, CA, TX, all seem to be working well.

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  7. On Feb 20, 2008 @ 4:56 pm, David S Said:

    I’m in Brooklyn, NY
    Haven’t had normal Berry.on ATT service in a week.

    Starting last Wed, svs down, erery day since, emails take 1 min (used to be 15 seconds) to 2 hours.

    Where the unreliable service bad enough, the “berry dump” happense a few times a day; a flush of a mass of emails, most not important mass mails, some time critical personal ones.

    Hard to run a business like this.

    Perhaps its time for the Nextell walkie-talkies to make a comeback from the car service/livery cab genre?

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  8. On Feb 20, 2008 @ 5:06 pm, Jackson Said:

    I receive outage notifications from all of the major carriers. Sprint and Verizon notification referenced hosted email and BIS services. While AT&T’s noted account activations, deactivation, or changes. Since have received note from Sprint that service is back up after 3 hours and 20 minutes and that server reboot fixed issue. AT&T update still has service down with RIM engineers working on a fix.

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  9. On Feb 20, 2008 @ 5:56 pm, Markis Said:

    verizon in LA is good, emails are coming in as usual with no delays.

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  10. On Feb 20, 2008 @ 5:56 pm, PCgirl Said:

    T-Mo L.A. has been ok all day.

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  11. On Feb 20, 2008 @ 6:18 pm, Josh C. Said:

    just had a customer walk in with a blackberry that was out, here in Sacramento, CA

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  12. On Feb 20, 2008 @ 7:22 pm, Jon Said:

    I’m in Vancouver and didn’t have any issues. People are making a big deal about nothing, especially Palm Treo users. Whatevez brotha.

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  13. On Feb 20, 2008 @ 7:35 pm, Marc Said:

    Get over yourselves people. You lost your e-mail, some people in the world lost a life, a loved one, or missed a meal. It’s time to have some perspective. And yes, I do have a Blackberry Curve.

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  14. On Feb 20, 2008 @ 7:43 pm, Jeff B. Said:

    Josh,
    I know that BB’s have the BEST e-mail service around but still you could borrow the Tilt or the TyTN II from BG because it’s got the best e-mail of any WinMo phone I’ve ever used.

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  15. On Feb 20, 2008 @ 8:12 pm, JohnJ Said:

    It is still better than iPhone or any WM device!!!

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  16. On Feb 20, 2008 @ 8:24 pm, Used2HateMyTreo! Said:

    For a while I wanted to junk the Treo… but now with IMAP purring along on Sprint EVDO in NY I’ve apologized to the lil guy and plan to keep him! I carry a Berry for work too and boy have the tables been turned. For $15 and with a little convincing - less than that the price and service cant be beat!

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  17. On Feb 20, 2008 @ 9:15 pm, ppcmd Said:

    I have been receiving my email all day from about 7 am when I turned my crackberry on right up until 7pm tonight when it was turned off. AT&T in the NY area.

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  18. On Feb 22, 2008 @ 1:48 am, Hozer Said:

    Down in California tmobile, 10:46 pm pacific time, 2nd time in 2 weeks? or so, WOW, this is wack. And I just got a curve today over my 8700 and no email? Its an expensive paper weight. Im sending it back, wow.

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  19. On Feb 26, 2008 @ 4:36 pm, Gina Said:

    My BB was down until about 10 minutes ago !!!! yesterday morning until 1:30 p.m. 2/25/08… very disappointed… AT&T Northern California

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  20. On Feb 28, 2008 @ 10:05 pm, isis Said:

    i never noticed
    t-mo/8320/miami

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