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Yet another BlackBerry outage?

We’re hearing a lot of reports that RIM’s BlackBerry network is down again. This isn’t confined to one carrier (we’re on AT&T and ours is a wrap). It looks as if Waterloo has acknowledged the issue, and classified it as a "critical severity outage". Not looking good. Let’s go, readers. Are you down for the count? If so, list your carrier!

UPDATE: Here is the officialness:

"Blackberry Outage

A component of the network infrastructure is experiencing a service interruption.

Service Affected: BlackBerry All service for some *The Americas Network (MULT) subscribers in the following locations: The Americas,

Summary: BlackBerry Network Infrastructure

Impact: BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.

Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers. [0491]

Ticket Number: BB90352

Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
Downtime Duration: Ongoing
% of Subscribers Affected: 50.00 (estimated)

Cause: To Be Determined

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours"

131 comment(s) for this post.

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  1. On Feb 11, 2008 @ 7:23 pm, connie Said:

    ATT internal email sent at 415pm:

    UPDATE: RIM BES service should be returning to normal.

    Messages sent during the outage will arrive within 1.5-2 hours.

    The 90 – 120 minute delay is to catch up on the emails sitting waiting to go out.

    The outage was approximately 3 hours 30 minutes.

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  2. On Feb 11, 2008 @ 7:26 pm, Dennis Nestor Said:

    NE Ohio back online

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  3. On Feb 11, 2008 @ 7:30 pm, Jeff B. Said:

    Wow, that’s the first for the year and hopefully the only one for the year.

    DUCK AND COVER IT’S Y2K!!!!!!!!!!!!!! LOL!!

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  4. On Feb 11, 2008 @ 7:31 pm, Chase Said:

    My Pearl is out. I am with Sprint. I just got an email pushed to me but browsing through the built in browser is a no go. Opera is working however that is how I am posting this.

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  5. On Feb 11, 2008 @ 7:44 pm, chris Said:

    my att curve 8310 has been retarted for that last couple of days . . . right now i just re sent the svc books and now it works . . . :)

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  6. On Feb 11, 2008 @ 7:46 pm, veks Said:

    I’m in pasadena,ca and was down for about 8 hrs. I’m just starting to get messages. No internet in that time. Currently my internet is loading slow.

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  7. On Feb 11, 2008 @ 7:58 pm, Ruben Pueyo Said:

    BIS and BES on Movistar Argentina (Telefonica Moviles) were down.

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  8. On Feb 11, 2008 @ 8:06 pm, Tony S. Said:

    T-Mobile in So Cal is ok

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  9. On Feb 11, 2008 @ 8:07 pm, Number 6 Said:

    BBerry is back up in San Diego. Both SRP addresses are responing consistently now.

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  10. On Feb 11, 2008 @ 8:19 pm, Nate Said:

    Its up in Springfield, MO

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  11. On Feb 11, 2008 @ 8:26 pm, Chase Said:

    Just came back up for me on Sprint in Utah.

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  12. On Feb 11, 2008 @ 8:36 pm, aviationwiz Said:

    VZW in Minneapolis, MN has been up all day with no noticed hick-ups, and I did periodically check and use my BlackBerry during the course of the day.

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  13. On Feb 11, 2008 @ 9:01 pm, blackmannx Said:

    Vzw in baltimore md.. def was affected.

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  14. On Feb 11, 2008 @ 9:41 pm, Kg Said:

    I’m good. At&t in Jersey. But I must say, the Curve is my first and my last BB. I’m honestly sick of these outages for what I’m paying a month for this damn Berry. I shouldn’t even be worried about an outage. 3 strikes…you’re out!

    iPhone here I come!

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  15. On Feb 11, 2008 @ 9:58 pm, dRaNo Said:

    Servers are back on line, should be working for everyone, might have to register on HRT.

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  16. On Feb 11, 2008 @ 10:03 pm, M. Ronson Said:

    I’ve had consistent use of my email from 3:00 PM EST onward. In fact, I’ve gotten emails about every 10 to 20 minutes.

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  17. On Feb 11, 2008 @ 10:05 pm, Drew Said:

    Fresno, CA email is down (TMo), but BB Messenger and text are good to go. Last Email received (BGR Yahoo Alert!)@4:06pm PST

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  18. On Feb 11, 2008 @ 10:13 pm, ggforeezee Said:

    Thats why im glad i didnt get a BlackBerry. You pay extra for the service and its always down. Good Luck!

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  19. On Feb 11, 2008 @ 10:18 pm, jorge79 Said:

    att in miami was down for only 6 hours yesterday.but up and runing today

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  20. On Feb 11, 2008 @ 10:38 pm, Robert Padilla Said:

    I am in la and on Verizon I am working ok I was down for about a hour but haven’t had any issues since about 1:45PM.

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  21. On Feb 11, 2008 @ 10:50 pm, CarBob Said:

    gamze,

    Your list of BlackBerry models shows, among others, BB 8330, which would be the CDMA Curve.

    Do you know something we don’t?

    Keep on Crackin’,

    - CB

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  22. On Feb 11, 2008 @ 10:55 pm, p Said:

    AT&T in Honolulu, Hawaii
    up, but slow in receiving emails

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  23. On Feb 11, 2008 @ 11:46 pm, anon Said:

    For all you BlackBerry haters and you’re ‘oh BB sucks it’s always down’

    Oh shit you cant get email for 3 hours. IVE WASTED MY MONEY ON A STUPID BLACKBERRY.

    3 hours and everyone acts like the world is over, get a life.

    Don’t buy a BlackBerry. 8760 hours in a year, and for three of those you won’t get email, effectively making it 8757 hours when you CAN get email wireless.

    Wow what a horrible product?

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  24. On Feb 12, 2008 @ 12:56 am, porsche Said:

    “On Feb 11, 2008 @ 9:41 pm, Kg Said:

    I’m good. At&t in Jersey. But I must say, the Curve is my first and my last BB. I’m honestly sick of these outages for what I’m paying a month for this damn Berry. I shouldn’t even be worried about an outage. 3 strikes…you’re out!

    iPhone here I come!”

    Your right, you cant lose what you dont have. Dummy.

    Permalink | Reply

  25. On Feb 12, 2008 @ 1:16 am, benni Said:

    for two days i haven’t had service in Los Angeles…a short window of availability came thru both days..so intemittent but out for me

    310 area code 666 prefix

    Permalink | Reply

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