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Yet another BlackBerry outage?

We’re hearing a lot of reports that RIM’s BlackBerry network is down again. This isn’t confined to one carrier (we’re on AT&T and ours is a wrap). It looks as if Waterloo has acknowledged the issue, and classified it as a "critical severity outage". Not looking good. Let’s go, readers. Are you down for the count? If so, list your carrier!

UPDATE: Here is the officialness:

"Blackberry Outage

A component of the network infrastructure is experiencing a service interruption.

Service Affected: BlackBerry All service for some *The Americas Network (MULT) subscribers in the following locations: The Americas,

Summary: BlackBerry Network Infrastructure

Impact: BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.

Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers. [0491]

Ticket Number: BB90352

Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
Downtime Duration: Ongoing
% of Subscribers Affected: 50.00 (estimated)

Cause: To Be Determined

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours"

131 comment(s) for this post.

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  1. On Feb 11, 2008 @ 6:26 pm, phoneking13 Said:

    Nevermind. I’m back up. :). Anyone else back on?

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  2. On Feb 11, 2008 @ 6:36 pm, MaDMvD Said:

    T-Mobile in Tampa, FL down as of 6:35 PM. Outage began at 3:25 PM eastern with SRP errors.

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  3. On Feb 11, 2008 @ 6:36 pm, SeattleBBUser Said:

    AT&T Wireless in Seattle…still down.

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  4. On Feb 11, 2008 @ 6:38 pm, Sylvester Said:

    Blackberry Services are backup in Plano, Texas.

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  5. On Feb 11, 2008 @ 6:38 pm, Evan Said:

    Over here in Cali, United States with ATT (Cingular). Got NO BIS on my 8300.

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  6. On Feb 11, 2008 @ 6:40 pm, will Said:

    just got my first BB yesterday. not off to a good start as i’ve had internet and BES issues since 230pm here in chi-town.

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  7. On Feb 11, 2008 @ 6:40 pm, BobL Said:

    TMO in MA up.

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  8. On Feb 11, 2008 @ 6:43 pm, Miguel Said:

    Service in Key West, Fl down. Our BES server last saw saw our handsets at 2:51

    Permalink | Reply

  9. On Feb 11, 2008 @ 6:44 pm, Jeremiah Said:

    T-mobile—Ohio. One, two, three your out.

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  10. On Feb 11, 2008 @ 6:44 pm, MaDMvD Said:

    T-Mobile back up in Tampa, FL.

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  11. On Feb 11, 2008 @ 6:47 pm, Hacksaw Said:

    Sprint/Nextel Seattle, still down.

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  12. On Feb 11, 2008 @ 6:51 pm, bluehorseshoe Said:

    VZW up in Texas. Yee ha! Hasn’t been down at all.

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  13. On Feb 11, 2008 @ 6:51 pm, Fred Said:

    Verizon in Columbus, OH… DOWN :(

    Permalink | Reply

  14. On Feb 11, 2008 @ 6:56 pm, Ron C Said:

    Back on in pittsburgh wooooooooo hooooooooooooooooooooooooooo

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  15. On Feb 11, 2008 @ 7:01 pm, Anna Said:

    no mail for sprint in Charleston, Wv

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  16. On Feb 11, 2008 @ 7:02 pm, anne roberts Said:

    tmobile and cingular down in los angeles

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  17. On Feb 11, 2008 @ 7:04 pm, Doug Said:

    I am down: T-Mobile in Grand Rapids/Kalamazoo Michigan. ;(

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  18. On Feb 11, 2008 @ 7:07 pm, mjrkjm Said:

    att is slow in the dc area, about 10 min delays id say

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  19. On Feb 11, 2008 @ 7:11 pm, BrendaS Said:

    This outage was a result of an upgrade RIM did on Saturday. The upgrade failed and RIM went to the back-up done before the upgrade. That’s why it’s now working again. Although there is a delay in messages for the next few hours.

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  20. On Feb 11, 2008 @ 7:12 pm, kreesedup Said:

    Sprint Chi-city kewl here have been fine all day!!!

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  21. On Feb 11, 2008 @ 7:12 pm, Miguel Said:

    Back up now…

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  22. On Feb 11, 2008 @ 7:12 pm, scott Said:

    actually im back up here in DE now on VZW BIS.

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  23. On Feb 11, 2008 @ 7:14 pm, curlydog Said:

    backup in Fla

    pop3 never went down just enterprise

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  24. On Feb 11, 2008 @ 7:17 pm, Dan GiRoux Said:

    I’m with Rogers and bell up in Canada and neither of my BB’s are working with email or pin messages… However my browsers are working fine… I’d like to say though that RIM fedebayly needs to work on things.

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  25. On Feb 11, 2008 @ 7:17 pm, foobert Said:

    ATT South FL, still no consistent msg delivery, though SRP tests OK and devices showed up on the air about 10 mins ago.

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