Clicky

Yet another BlackBerry outage?

We’re hearing a lot of reports that RIM’s BlackBerry network is down again. This isn’t confined to one carrier (we’re on AT&T and ours is a wrap). It looks as if Waterloo has acknowledged the issue, and classified it as a "critical severity outage". Not looking good. Let’s go, readers. Are you down for the count? If so, list your carrier!

UPDATE: Here is the officialness:

"Blackberry Outage

A component of the network infrastructure is experiencing a service interruption.

Service Affected: BlackBerry All service for some *The Americas Network (MULT) subscribers in the following locations: The Americas,

Summary: BlackBerry Network Infrastructure

Impact: BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.

Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers. [0491]

Ticket Number: BB90352

Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
Downtime Duration: Ongoing
% of Subscribers Affected: 50.00 (estimated)

Cause: To Be Determined

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours"

131 comment(s) for this post.

Pages: « 1 2 [3] 4 5 6 »

  1. On Feb 11, 2008 @ 5:56 pm, Scan Said:

    Down here in Chico, Ca.

    Permalink | Reply

  2. On Feb 11, 2008 @ 5:56 pm, Tom Said:

    Telus BB in Canada down….

    Permalink | Reply

  3. On Feb 11, 2008 @ 5:57 pm, HCK Said:

    Bay Area T-Mobile is down for the count.

    Permalink | Reply

  4. On Feb 11, 2008 @ 5:59 pm, Andrew K. Said:

    T-mo PDX outgoing mail ok. Incoming no dice.

    Permalink | Reply

  5. On Feb 11, 2008 @ 5:59 pm, Morris Said:

    AT&T user Brooklyn NY RIM down! 5:59

    Permalink | Reply

  6. On Feb 11, 2008 @ 6:00 pm, Paul Said:

    Down in Cleveland since 3pm.

    Permalink | Reply

  7. On Feb 11, 2008 @ 6:01 pm, artie Said:

    Srint in San Diego, California; down

    Permalink | Reply

  8. On Feb 11, 2008 @ 6:01 pm, Seth Said:

    T-Mobile in Austin, Texas.

    As soon as I saw the headlines on Fox News, I got an E-Mail (albeit spam). Tried to send a note from BlackBerry to work and it has not arrived. (Incoming works, outgoing doesn’t?)

    Still connected to AIM (using IM+ through Direct TCP).

    SMS messages are still good.

    Browser is down. Web pages timeout.

    Permalink | Reply

  9. On Feb 11, 2008 @ 6:01 pm, dondgc Said:

    Traveling in Atlanta on AT&T - nothing coming through here for the past hour (since about 4 pm Eastern).

    Permalink | Reply

  10. On Feb 11, 2008 @ 6:02 pm, x Said:

    Olympia, WA is down with Sprint…

    Permalink | Reply

  11. On Feb 11, 2008 @ 6:02 pm, Ron C Said:

    T-Mo Down it Pittsburgh PA freaking hell can’t get any emails or connect to the internet

    Permalink | Reply

  12. On Feb 11, 2008 @ 6:02 pm, Angel Said:

    T-MO Miami. Browser down.

    Permalink | Reply

  13. On Feb 11, 2008 @ 6:02 pm, dondgc Said:

    Wow - this one made the main photo on the Fox news home page.

    “AT&T, Inc. blames mysterious outage for disconnected service to all BlackBerry wireless smart phones across the continent; no word on when problem will be fixed.”

    Permalink | Reply

  14. On Feb 11, 2008 @ 6:04 pm, derhof Said:

    Tmo in SLC = down…

    Permalink | Reply

  15. On Feb 11, 2008 @ 6:04 pm, connie Said:

    internal ATT email just sent out at 3pm pacific:

    UPDATE: RIM BIS services have returned to normal operations.

    BES customers may still be experiencing issues.

    Permalink | Reply

  16. On Feb 11, 2008 @ 6:07 pm, RyanAZ Said:

    Dead for VZW in Scottsdale, AZ.
    I feel like I just lost an arm.

    Permalink | Reply

  17. On Feb 11, 2008 @ 6:08 pm, Mr. Mike Said:

    AT&T Blackberry Service Still Down In The New York Metro Area As Of 6:07PM EST.

    Permalink | Reply

  18. On Feb 11, 2008 @ 6:08 pm, connie Said:

    att just sent an internal email at 3pm pacific stating:

    UPDATE: RIM BIS services have returned to normal operations.

    BES customers may still be experiencing issues.

    Permalink | Reply

  19. On Feb 11, 2008 @ 6:10 pm, Dale Said:

    Still Down in Newport Beach CA

    Permalink | Reply

  20. On Feb 11, 2008 @ 6:10 pm, Chris H Said:

    Can confirm Chicago and Illinois area using Sprint. Over 150 blackberries down for the count. Time to grab paper and cardboard and resort to smoke signals.

    Permalink | Reply

  21. On Feb 11, 2008 @ 6:11 pm, keith Said:

    ATT still down in DC

    Permalink | Reply

  22. On Feb 11, 2008 @ 6:16 pm, David Said:

    T-Mobile is down

    Permalink | Reply

  23. On Feb 11, 2008 @ 6:18 pm, phoneking13 Said:

    I can SMS and do the internet, but e-mail is still down. T-Mo in Cincinnati, OH

    Permalink | Reply

  24. On Feb 11, 2008 @ 6:25 pm, phoneking13 Said:

    Interesting. I just got a Facebook message. Is the BIS coming back up?

    Permalink | Reply

  25. On Feb 11, 2008 @ 6:25 pm, scott Said:

    VZW BIS here in Delaware…

    sorta down, i cant go on the internet through the BB Browser or receive email/send email but can go on the internet on EVDO through Opera Mini 4. weird.

    Permalink | Reply

Pages: « 1 2 [3] 4 5 6 »

Leave a comment on this post.