Yet another BlackBerry outage?

We’re hearing a lot of reports that RIM’s BlackBerry network is down again. This isn’t confined to one carrier (we’re on AT&T and ours is a wrap). It looks as if Waterloo has acknowledged the issue, and classified it as a "critical severity outage". Not looking good. Let’s go, readers. Are you down for the count? If so, list your carrier!

UPDATE: Here is the officialness:

"Blackberry Outage

A component of the network infrastructure is experiencing a service interruption.

Service Affected: BlackBerry All service for some *The Americas Network (MULT) subscribers in the following locations: The Americas,

Summary: BlackBerry Network Infrastructure

Impact: BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.

Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers. [0491]

Ticket Number: BB90352

Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
Downtime Duration: Ongoing
% of Subscribers Affected: 50.00 (estimated)

Cause: To Be Determined

EST = GMT – 5 hours
EDT = GMT – 4 hours
AEST = GMT + 10 hours"

132 Responses to “Yet another BlackBerry outage?”

  1. 51
    Scan says:

    Down here in Chico, Ca.

    Thumb up Thumb down 0

  2. 52
    Tom says:

    Telus BB in Canada down….

    Thumb up Thumb down 0

  3. 53
    HCK says:

    Bay Area T-Mobile is down for the count.

    Thumb up Thumb down 0

  4. 54
    Andrew K. says:

    T-mo PDX outgoing mail ok. Incoming no dice.

    Thumb up Thumb down 0

  5. 55
    Morris says:

    AT&T user Brooklyn NY RIM down! 5:59

    Thumb up Thumb down 0

  6. 56
    Paul says:

    Down in Cleveland since 3pm.

    Thumb up Thumb down 0

  7. 57
    artie says:

    Srint in San Diego, California; down

    Thumb up Thumb down 0

  8. 58
    Seth says:

    T-Mobile in Austin, Texas.

    As soon as I saw the headlines on Fox News, I got an E-Mail (albeit spam). Tried to send a note from BlackBerry to work and it has not arrived. (Incoming works, outgoing doesn’t?)

    Still connected to AIM (using IM+ through Direct TCP).

    SMS messages are still good.

    Browser is down. Web pages timeout.

    Thumb up Thumb down 0

  9. 59
    dondgc says:

    Traveling in Atlanta on AT&T – nothing coming through here for the past hour (since about 4 pm Eastern).

    Thumb up Thumb down 0

  10. 60
    x says:

    Olympia, WA is down with Sprint…

    Thumb up Thumb down 0

  11. 61
    Ron C says:

    T-Mo Down it Pittsburgh PA freaking hell can’t get any emails or connect to the internet

    Thumb up Thumb down 0

  12. 62
    Angel says:

    T-MO Miami. Browser down.

    Thumb up Thumb down 0

  13. 63
    dondgc says:

    Wow – this one made the main photo on the Fox news home page.

    “AT&T, Inc. blames mysterious outage for disconnected service to all BlackBerry wireless smart phones across the continent; no word on when problem will be fixed.”

    Thumb up Thumb down 0

  14. 64
    derhof says:

    Tmo in SLC = down…

    Thumb up Thumb down 0

  15. 65
    connie says:

    internal ATT email just sent out at 3pm pacific:

    UPDATE: RIM BIS services have returned to normal operations.

    BES customers may still be experiencing issues.

    Thumb up Thumb down 0

  16. 66
    RyanAZ says:

    Dead for VZW in Scottsdale, AZ.
    I feel like I just lost an arm.

    Thumb up Thumb down 0

  17. 67
    Mr. Mike says:

    AT&T Blackberry Service Still Down In The New York Metro Area As Of 6:07PM EST.

    Thumb up Thumb down 0

  18. 68
    connie says:

    att just sent an internal email at 3pm pacific stating:

    UPDATE: RIM BIS services have returned to normal operations.

    BES customers may still be experiencing issues.

    Thumb up Thumb down 0

  19. 69
    Dale says:

    Still Down in Newport Beach CA

    Thumb up Thumb down 0

  20. 70
    Chris H says:

    Can confirm Chicago and Illinois area using Sprint. Over 150 blackberries down for the count. Time to grab paper and cardboard and resort to smoke signals.

    Thumb up Thumb down 0

  21. 71
    keith says:

    ATT still down in DC

    Thumb up Thumb down 0

  22. 72
    David says:

    T-Mobile is down

    Thumb up Thumb down 0

  23. 73
    phoneking13 says:

    I can SMS and do the internet, but e-mail is still down. T-Mo in Cincinnati, OH

    Thumb up Thumb down 0

  24. 74
    phoneking13 says:

    Interesting. I just got a Facebook message. Is the BIS coming back up?

    Thumb up Thumb down 0

  25. 75
    scott says:

    VZW BIS here in Delaware…

    sorta down, i cant go on the internet through the BB Browser or receive email/send email but can go on the internet on EVDO through Opera Mini 4. weird.

    Thumb up Thumb down 0

Leave a Reply