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Yet another BlackBerry outage?

We’re hearing a lot of reports that RIM’s BlackBerry network is down again. This isn’t confined to one carrier (we’re on AT&T and ours is a wrap). It looks as if Waterloo has acknowledged the issue, and classified it as a "critical severity outage". Not looking good. Let’s go, readers. Are you down for the count? If so, list your carrier!

UPDATE: Here is the officialness:

"Blackberry Outage

A component of the network infrastructure is experiencing a service interruption.

Service Affected: BlackBerry All service for some *The Americas Network (MULT) subscribers in the following locations: The Americas,

Summary: BlackBerry Network Infrastructure

Impact: BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.

Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers. [0491]

Ticket Number: BB90352

Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
Downtime Duration: Ongoing
% of Subscribers Affected: 50.00 (estimated)

Cause: To Be Determined

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours"

131 comment(s) for this post.

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  1. On Feb 11, 2008 @ 5:49 pm, Kenneth Said:

    down it Austin, TX… sweet

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  2. On Feb 11, 2008 @ 5:49 pm, Dave Said:

    Down in salt Lake City and Minneapolis

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  3. On Feb 11, 2008 @ 5:49 pm, foobert Said:

    ATT in South FL, DOWN since 15:40 or so.

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  4. On Feb 11, 2008 @ 5:50 pm, Mad Admin Said:

    ATT in Chicago is down. I am able to get Gmail and Comcast and Yahoo mails in my BB but no enterprise email thru my domino server. Is anyone else having the same issue?

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  5. On Feb 11, 2008 @ 5:50 pm, chris Said:

    Tmo Los Angelese out for the count

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  6. On Feb 11, 2008 @ 5:50 pm, Jason Said:

    Telus in Canada.

    All systems go.
    Email, internet, text all working.

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  7. On Feb 11, 2008 @ 5:50 pm, Lisa Said:

    i’m the admin for over 300 phones, all carriers, all states. Everyone is down. according to RIM, no ETA.

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  8. On Feb 11, 2008 @ 5:50 pm, Dennis Nestor Said:

    NE Ohio Down

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  9. On Feb 11, 2008 @ 5:50 pm, andrew Said:

    My blackberry is out. Can’t send email. Can get on the internet with the Oprah mini-browser but not the built in blackberry browser. I’m with Verizon Wireless in New Mexico, USA

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  10. On Feb 11, 2008 @ 5:50 pm, connie Said:

    i work for ATT in San Diego, CA. internal email stated we went down at 12 20 pacific time.

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  11. On Feb 11, 2008 @ 5:51 pm, John Palmer Said:

    VZW / Blackberry serive is down in Minneapolis

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  12. On Feb 11, 2008 @ 5:51 pm, Crackberrier Said:

    T-Mobile USA. I just wish RIM would put something on their website to let us know what’s going on.

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  13. On Feb 11, 2008 @ 5:51 pm, monk25 Said:

    Down, last email was 3:15 est. Verizon, NY.

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  14. On Feb 11, 2008 @ 5:51 pm, KC Said:

    here in Puerto Rico with AT@T and it is down

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  15. On Feb 11, 2008 @ 5:51 pm, Eddy Said:

    AT&T in NYC seems to work fine for me.

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  16. On Feb 11, 2008 @ 5:52 pm, Brandon Said:

    VZW in Omaha down

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  17. On Feb 11, 2008 @ 5:52 pm, wunderbar Said:

    Telus, rogers, and Bell are all down in at least Alberta Canada.

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  18. On Feb 11, 2008 @ 5:52 pm, Tim Cuculic Said:

    We currently have approx 500 users experiencing an outage. Verizon, T-Mobile and AT&T. - Roseland NJ.

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  19. On Feb 11, 2008 @ 5:53 pm, NT Said:

    Verizon, down in Dallas, Texas
    Tmobile down in Minnesota, MN

    Enterprise client

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  20. On Feb 11, 2008 @ 5:53 pm, gamze Said:

    maybe if they stopped making a 8800 8820 8830 8300 8310 8320 8330 8120 8130 and worked on their servers instead we wouldn’t have this issue…

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  21. On Feb 11, 2008 @ 5:54 pm, Eddy Said:

    scratch that. Crackberry down for the count.

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  22. On Feb 11, 2008 @ 5:54 pm, Minnesota Mike Said:

    AT&T Minneapolis Minnesota is down

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  23. On Feb 11, 2008 @ 5:54 pm, MIS_Don Mills Said:

    Confirmed. from Don Mills. BES user, last transmissions around 4:25 p.m. February 11, 2008

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  24. On Feb 11, 2008 @ 5:54 pm, Chris Said:

    Rogers in Vancouver BC is down like a Bangkok hooker when the navy is in port.

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  25. On Feb 11, 2008 @ 5:55 pm, Carlo Said:

    VZ down in NY since 3:30!!!

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