Yet another BlackBerry outage?

We’re hearing a lot of reports that RIM’s BlackBerry network is down again. This isn’t confined to one carrier (we’re on AT&T and ours is a wrap). It looks as if Waterloo has acknowledged the issue, and classified it as a "critical severity outage". Not looking good. Let’s go, readers. Are you down for the count? If so, list your carrier!

UPDATE: Here is the officialness:

"Blackberry Outage

A component of the network infrastructure is experiencing a service interruption.

Service Affected: BlackBerry All service for some *The Americas Network (MULT) subscribers in the following locations: The Americas,

Summary: BlackBerry Network Infrastructure

Impact: BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.

Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers. [0491]

Ticket Number: BB90352

Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
Downtime Duration: Ongoing
% of Subscribers Affected: 50.00 (estimated)

Cause: To Be Determined

EST = GMT – 5 hours
EDT = GMT – 4 hours
AEST = GMT + 10 hours"

132 Responses to “Yet another BlackBerry outage?”

  1. 1
    dan the man says:

    I can confirm it’s RIM. I work for a Canadian carrier.

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  2. 2
    Jerry Liu says:

    This problem started at 3:27PM EDT, we first started SPR drops, then all messages being held in queue.

    Called RIM and they confirmed the outage in N. America. Our UK server is not effected by this.

    No ETA.

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  3. 3
    Josh says:

    Tmo in PA …DOWN DOWN DOWN

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  4. 4
    Broderick S. says:

    Sent some test messages to my blackberry e-mail addresses and no dice, grrrr.

    T-Mobile USA

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  5. 5
    Todd says:

    Down in Dallas – As always, management team is offsite! ARG!!

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  6. 6
    Jeremy S says:

    AT&T in Las Vegas. Down. Looks to be more than email, though. I am getting no data service outside MediaNet at all.

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  7. 7
    Theresa says:

    T-Mo in Chicago and yep…down for the count. :(

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  8. 8
    Bruce King says:

    Confirmed affecting mine (VzW in Washington DC area) and at least two of my customers (ATT, VzW, TMobile in Los Angeles, NYC and Nashville). Bad RIM, bad!

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  9. 9
    Bruce Roberts says:

    Verizon here in Massachusetts – we are down as of the same time. Although some users were getting POP home mail at around 5:00PM EST

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  10. 10
    HeCareth says:

    ATT in Pittsburgh, PA is down

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  11. 11
    Cory says:

    A-OK, in STL

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  12. 12
    MattPol says:

    AT&T down in NYC.

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  13. 13
    Peter Clark says:

    Verizon, Arizona. RIP

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  14. 14
    phoneking13 says:

    I’m down as well here with T-Mo in Cincinnati. :(

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  15. 15
    NJ says:

    NJ,

    Sprint (CDMA)black berry back as of 5:40PM EST

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  16. 16
    Dave says:

    Personally, Verizon Wireless is down. My execs carry TMobile, AT&T & Verizon… all down

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  17. 17
    Eric Fetcho says:

    DOWN in Fort Wayne, IN

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  18. 18
    BMack says:

    VZW in chi-town….down

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  19. 19
    Damien says:

    AT&T down in Sparks, Maryland

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  20. 20
    Chris says:

    Nextel, Cali.

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  21. 21
    Jason says:

    Verizon in Atlanta, GA – down

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  22. 22
    wbrice says:

    No love in Texas either. Sprint

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  23. 23
    gamze says:

    att in new York city ! Down yet again… This is really getting annoying ! They need to update their servers for something!!

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  24. 24
    outoftouch says:

    T-Mo out in Miami.

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  25. 25
    Tony says:

    T-Mobile in NYC

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