Clicky

Yet another BlackBerry outage?

We’re hearing a lot of reports that RIM’s BlackBerry network is down again. This isn’t confined to one carrier (we’re on AT&T and ours is a wrap). It looks as if Waterloo has acknowledged the issue, and classified it as a "critical severity outage". Not looking good. Let’s go, readers. Are you down for the count? If so, list your carrier!

UPDATE: Here is the officialness:

"Blackberry Outage

A component of the network infrastructure is experiencing a service interruption.

Service Affected: BlackBerry All service for some *The Americas Network (MULT) subscribers in the following locations: The Americas,

Summary: BlackBerry Network Infrastructure

Impact: BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments.

Devices may not receive new service books. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers. [0491]

Ticket Number: BB90352

Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
Downtime Duration: Ongoing
% of Subscribers Affected: 50.00 (estimated)

Cause: To Be Determined

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours"

131 comment(s) for this post.

Pages: [1] 2 3 4 5 6 »

  1. On Feb 11, 2008 @ 5:27 pm, dan the man Said:

    I can confirm it’s RIM. I work for a Canadian carrier.

    Permalink | Reply

  2. On Feb 11, 2008 @ 5:29 pm, Jerry Liu Said:

    This problem started at 3:27PM EDT, we first started SPR drops, then all messages being held in queue.

    Called RIM and they confirmed the outage in N. America. Our UK server is not effected by this.

    No ETA.

    Permalink | Reply

  3. On Feb 11, 2008 @ 5:33 pm, Josh Said:

    Tmo in PA …DOWN DOWN DOWN

    Permalink | Reply

  4. On Feb 11, 2008 @ 5:38 pm, Broderick S. Said:

    Sent some test messages to my blackberry e-mail addresses and no dice, grrrr.

    T-Mobile USA

    Permalink | Reply

  5. On Feb 11, 2008 @ 5:41 pm, Todd Said:

    Down in Dallas - As always, management team is offsite! ARG!!

    Permalink | Reply

  6. On Feb 11, 2008 @ 5:42 pm, Jeremy S Said:

    AT&T in Las Vegas. Down. Looks to be more than email, though. I am getting no data service outside MediaNet at all.

    Permalink | Reply

  7. On Feb 11, 2008 @ 5:42 pm, Theresa Said:

    T-Mo in Chicago and yep…down for the count. :(

    Permalink | Reply

  8. On Feb 11, 2008 @ 5:42 pm, Bruce King Said:

    Confirmed affecting mine (VzW in Washington DC area) and at least two of my customers (ATT, VzW, TMobile in Los Angeles, NYC and Nashville). Bad RIM, bad!

    Permalink | Reply

  9. On Feb 11, 2008 @ 5:42 pm, Bruce Roberts Said:

    Verizon here in Massachusetts - we are down as of the same time. Although some users were getting POP home mail at around 5:00PM EST

    Permalink | Reply

  10. On Feb 11, 2008 @ 5:43 pm, HeCareth Said:

    ATT in Pittsburgh, PA is down

    Permalink | Reply

  11. On Feb 11, 2008 @ 5:43 pm, Cory Said:

    A-OK, in STL

    Permalink | Reply

  12. On Feb 11, 2008 @ 5:43 pm, MattPol Said:

    AT&T down in NYC.

    Permalink | Reply

  13. On Feb 11, 2008 @ 5:43 pm, Peter Clark Said:

    Verizon, Arizona. RIP

    Permalink | Reply

  14. On Feb 11, 2008 @ 5:44 pm, phoneking13 Said:

    I’m down as well here with T-Mo in Cincinnati. :(

    Permalink | Reply

  15. On Feb 11, 2008 @ 5:45 pm, NJ Said:

    NJ,

    Sprint (CDMA)black berry back as of 5:40PM EST

    Permalink | Reply

  16. On Feb 11, 2008 @ 5:46 pm, Dave Said:

    Personally, Verizon Wireless is down. My execs carry TMobile, AT&T & Verizon… all down

    Permalink | Reply

  17. On Feb 11, 2008 @ 5:46 pm, Eric Fetcho Said:

    DOWN in Fort Wayne, IN

    Permalink | Reply

  18. On Feb 11, 2008 @ 5:46 pm, BMack Said:

    VZW in chi-town….down

    Permalink | Reply

  19. On Feb 11, 2008 @ 5:46 pm, Damien Said:

    AT&T down in Sparks, Maryland

    Permalink | Reply

  20. On Feb 11, 2008 @ 5:47 pm, Chris Said:

    Nextel, Cali.

    Permalink | Reply

  21. On Feb 11, 2008 @ 5:47 pm, Jason Said:

    Verizon in Atlanta, GA - down

    Permalink | Reply

  22. On Feb 11, 2008 @ 5:47 pm, wbrice Said:

    No love in Texas either. Sprint

    Permalink | Reply

  23. On Feb 11, 2008 @ 5:48 pm, gamze Said:

    att in new York city ! Down yet again… This is really getting annoying ! They need to update their servers for something!!

    Permalink | Reply

  24. On Feb 11, 2008 @ 5:48 pm, outoftouch Said:

    T-Mo out in Miami.

    Permalink | Reply

  25. On Feb 11, 2008 @ 5:49 pm, Tony Said:

    T-Mobile in NYC

    Permalink | Reply

Pages: [1] 2 3 4 5 6 »

Leave a comment on this post.