Voce bites the dust, leaves customers stranded
8 comments
Filed in Exclusives, MVNO
Ever heard of Voce? They were a "high-end" MVNO that piggybacked off of AT&T and offered a concierge and various other services to their customers. Their all-in monthly plan with no contract or early termination fee might have been attractive for some people, but as of today, Voce has kicked the bucket. We got reports of customers waking up to their phones cut off. No notice — nothing! The worst part? Most of them were already charged the next month monthly service fee and since customer service is a wrap, they can’t even port their numbers to another carrier! I guess the "Personal Assistant" can’t cut your phone back on, huh?
Thanks, to everyone who sent this one in!
On Feb 2, 2008 @ 2:24 pm, mobilecontrol Said:
Whoa…my friend actually had this with his Nokia E61i. Didn’t see that one comin’…
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On Feb 2, 2008 @ 3:56 pm, Galvatron Said:
who are they?
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On Feb 3, 2008 @ 12:58 am, mobilecontrol Said:
http://www.voce.com explains it all. MVNO of AT&T.
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On Feb 3, 2008 @ 1:49 pm, max nguyen Said:
That’s sucks screw at&t
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On Feb 3, 2008 @ 11:31 pm, Robert Stewart Said:
I had the service and i was really happy with it . But i woke up and my cell was off , plus they double billed me . Now i’m ready to sue them because they did this without warning and took my money !!!
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On Feb 4, 2008 @ 1:28 pm, Peter Cellino Said:
Was very pleased with the service, now it appears I have lost my phone number.
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On Feb 5, 2008 @ 9:19 am, EvilHomer Said:
Max: It’s not AT&T’s fault that the company went under. They just sold airtime to them. Put the blame where it belongs. VOCE!
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On Feb 18, 2008 @ 6:52 pm, Dru Lee Said:
I was a customer of Voce for just over a year and after looking at my statements over the past year I discovered that not only was I double billed in January 2008, I was also doulble billed in November and triple billed in June of 2007. Another carrier is trying to get my number back now and we are having no luck.
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