Comments on: Sprint Quotes the Donald as Downward Spiral Continues

By: Katie

Katie — Tue, 22 Jan 2008 08:03:50 +0000

http://www.sprint.com/SERO plan is only $30 for 500 mins & unlimited texting/internet…

By: chaiitea

chaiitea — Sat, 19 Jan 2008 20:24:18 +0000

I have been with both Sprint and now currently with Verizon. I’m seriously considering going back to Sprint. Maybe the customer service isn’t always top notch but I didn’t get a cell phone so I can make a big deal out of customer service, I have one so I can make uninterrupted calls without getting dropped. This has happened to me numerous times on the Verizon network. My Sprint bill was always the same every month for five years without the strange unanswered spikes in billing that I have been getting with Verizon for the past two years. Let’s not even talk about AT&T – because every single person I know on that network can’t keep a conversation going without getting a dropped signal at least once during the call. It’s more trouble hanging up with one another once the call drops, calling them back, waiting for them to pick up and them simultaneously trying to call me back and it going to voicemail because I didn’t pick up in time. It’s frustrating watching them do that when you’re with them too.

By: bluehorseshoe

bluehorseshoe — Sat, 19 Jan 2008 19:00:06 +0000

All I’ve seen is people jump from sprint to either Verizon or AT&T. Usually the issue is poor customer service or customers looking for better, expxnded coverage. I have family that is employed by sprint and feel bad for them, but it’s managements fault for putting them in this situation. The customers pay their salaries, and perhaps they should have taken better care of that fact.

By: gquaglia

gquaglia — Sat, 19 Jan 2008 03:06:19 +0000

How many of these lost customers are former Nextel users? I would imagine that many are and when the iden network went to s**t jumped ship to another network. I hear everyone crying about bad CS, but how often does the normal customer need to call CS. I’ve been with Sprint for 5 years and have only had to call CS 3 times.

By: Jeff B.

Jeff B. — Sat, 19 Jan 2008 01:41:11 +0000

HA! Sprint sucks BIG balls.

By: Matt S

Matt S — Sat, 19 Jan 2008 01:29:25 +0000

exactly, except in this case, the gun is full loaded. bam customer, bam employee, bam customer…

By: Uh ohh

Uh ohh — Sat, 19 Jan 2008 00:10:42 +0000

While that sucks for the people who will be jobless, there are a ton of people at both corporate offices who aren’t worth their weight in poop! Hopefully they’ll out the retards and promote those who are truly dedicated to actually helping the customer! I know there are a lot of people who are reading this and hate Sprint, but remember these people who are getting laid off actually have families and there’s nothing funny about it!

By: jeremiah

jeremiah — Sat, 19 Jan 2008 00:06:24 +0000

Fix customer service at stores and at the call centers.

By: mingkee

mingkee — Fri, 18 Jan 2008 23:51:57 +0000

farewell S/N
you don’t want to die,
but now it’s time to say goodbye

By: ummm

ummm — Fri, 18 Jan 2008 22:47:05 +0000

Thats not good……………..

By: Galvatron

Galvatron — Fri, 18 Jan 2008 22:16:23 +0000

Heh somnbody buy em out ther playing russian roulette with staff and customors.