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T-Mobile Sidekick Slide update

Remember the Sidekick Slide? Yeah, we know it’s been less than a week since the "little" debacle involving random hard resets, but we’ve still got a little love for the baby Sidekick. T-Mobile and Motorola haven’t given up either. T-Mobile has just released an official statement about the wayward Slide, and the prognosis looks surprisingly good. Motorola has apparently been hard at work trying to identify the source of the issue, and has narrowed it down to "a minor issue relating to the battery contacts." They have developed a quick fix, and are implementing the new design in every Sidekick Slide manufactured from here on out. T-Mobile expects to begin offering the device again beginning sometime next week, which isn’t a terrible turnaround. Existing customers that are experiencing the power cycling issue are still welcome to contact T-Mobile to "explore their options" but if you’re in love with your Slide, we have a feeling that help is on the horizon. Hit the jump for the full update!

 

UPDATED T-Mobile USA Statement on Sidekick Slide


Motorola has determined that the intermittent power cycling on some T-Mobile Sidekick Slide devices was caused by a minor issue relating to the battery contacts. Motorola also has identified and tested a solution which it will implement for existing devices, and incorporate into newly manufactured ones. T-Mobile expects to begin offering the Sidekick Slide again beginning next week.

If a customer has a Sidekick Slide that is experiencing the intermittent power cycle issue, they may contact T-Mobile Customer Care or go to a T-Mobile retail store for assistance and to discuss available options.

20 comment(s) for this post.

  1. On Nov 23, 2007 @ 12:54 pm, Anthony to the S. Said:

    Interesting.

    http://paidandpopular.blogspot.com

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  2. On Nov 23, 2007 @ 3:32 pm, Jeff B. Said:

    See a little bit of re-hab and everything is just like new. Way to go Slide, you’re on the road to recovery.

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  3. On Nov 23, 2007 @ 11:15 pm, me Said:

    FUCKIN A!!!!!

    yes! omfg yessss! yess! yess! i want to get the slide so FUCKIN bad!

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  4. On Nov 25, 2007 @ 11:50 am, King Machete Said:

    I’m glad the sLide will be coming back out again, it’s a good phone…

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  5. On Nov 25, 2007 @ 12:47 pm, Jeff M Said:

    That was pretty quick.

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  6. On Nov 25, 2007 @ 3:03 pm, 187KiLlA Said:

    FUCK DA SLIDE! U feel me ma nikkaz???
    I got da LX a month be for it came out. That shit iz fresh az fuck. U feel me???

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  7. On Nov 25, 2007 @ 10:02 pm, slide lover Said:

    i called customer service today about this problem with my slide .. except i thought it was just my device. i was really unhappy to hear i was getting sent the lx because i don’t want it. i had gotten the slide because it’s so small and i absolutely love it. i think it’s a great phone despite this proble and i also had trouble constantly trying to get on aim (an unknown failure had ocurred. please try again later) i really hope motorola fixes the slide and t-mobile will send me another one, i don’t want to get stuck with the lx for 2 years .. if i can’t have the slide i want the blackberry pearl

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  8. On Nov 26, 2007 @ 12:15 pm, meandmyslide Said:

    i feel exaclty the same way slide lover, tmobile sent me the lx which i didnt want. i wonder if i return it unopened they will send me the slide when it comes out.???

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  9. On Nov 27, 2007 @ 12:37 am, Almighty King Machete! Said:

    idiot… LX is big and ugly, looks like a toy…

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  10. On Nov 27, 2007 @ 12:40 am, Almighty King Machete! Said:

    i have the blackberry pearl and now the slide, both are great phones… i have a simple solution for the hard reset issue, that’s if u haven’t already fixed it… well what i did to fix the reset problem is put a few strips of tape on the bottom end of the battery opposite of the battery contacts. worked like a charm.

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  11. On Nov 27, 2007 @ 12:43 am, Jeff M Said:

    I prefer the LX.

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  12. On Nov 30, 2007 @ 5:48 pm, jb Said:

    Has anyone compared the new SLide to the BBerry Curve??
    Thoughts?

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  13. On Dec 1, 2007 @ 6:16 pm, ANOYMOUS Said:

    PLEASE FIX THE SIDEKICK SLIDE!!!!!!!BECAUSE MY WHOLE FAMILY WANTS IT…I DONT WANT TO TRADE PHONE COMPANIES,,,PLEASE ITS THAT SERIOUS HURRY PLEASE ..IM SO IN LOVE WITH THAT PHONE

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  14. On Jan 7, 2008 @ 3:24 pm, seajay Said:

    Got a sidekick slide. On my 3rd one since I got it in the 3rd week in december. Tmobile keeps sending me the slide instead of an LX. I’d take the LX but they won’t give me one. I hate my Slide at this point.also turns off when I go to my memory card to look at pics.stupid phone.

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  15. On Apr 25, 2008 @ 3:20 pm, iim dope hunn =] Said:

    ii dont know which one to get….this is my first one and ii am sooo confused…..should ii get SK LX or SK SL???
    ppl help me PLEASE!!
    =[

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  16. On Jun 4, 2008 @ 8:39 pm, Juelz M. A.K.A. 3r00kyn 30i Said:

    Fuck The Slide Man It’s So Fuckin’ Lame The Things Powers Off When U Close It, It Power’s Off And The Button’s R So Close Togather (WTF). And The Signiture 2 The SideKick Saga Is The Swiveling Screen (Tmobile) Dumb Nigga’s What U Thinkin About? U Went And Made Motorola Fuck The SideKick Generation I Love The SideKick LX And All U Bloggers That Like The Slide Is Idiot’s Man Fuck The Slide!

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  17. On Jun 8, 2008 @ 1:11 pm, dhsaljkfh Said:

    juels is fuckin stiupid yeah go ahead and keep your oversized piece of shit phone why would you want a phone that big you fucking dumbass plus after you use the keyboard on them the letters start bubblin up and you cant use then so fuck you keep your POS LX dipshit

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  18. On Jun 11, 2008 @ 9:01 pm, Juelz M. A.K.A. 3r00kyn 30i Said:

    Who R U Talkin 2 Man? Dum Bitch U Can Stick Da Slide Up Ya Motherfuckin Ass Cheeks (Once Again Fuck The Slide) And I Will Keep My Phone That Power Cycling Piece Of Shit Slide So Fuck The Slide, That Small Ass Phone U Aint Hear One Complaint Cuz U Know Why Every Body Like The Lx That Small Phone U Can’t Text On The Shit. So What I’m Sayin Is That I Never Had A Problem Wit My SideKick So Blow It Out Ya Azz Aggin

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  19. On Jun 11, 2008 @ 9:10 pm, Juelz M. A.K.A. 3r00kyn 30i Said:

    So Last Respone dhsaljkfh Please Stay Off The T.I.P. On My Dick Eat That U Bitch Azz Trick The Lx Is Way Better Duhh DumAzz

    (Jus Stupid)
    (And I Spelled It Right)
    (Now Who Da DipShit)

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  20. On Aug 29, 2008 @ 1:21 am, MIKE Said:

    MAN SHUT THE FUCK UP THE SLIDE IS THE SHIT MI SLIDE I HAD FOR THREE MONTH AND ITS FINE ALL THAT TALK ABOUT THEM MESSING I HAVEN’T GOTTEN ANYTHING MINE WORKS PERFECTLY THAT FONNY BIG DUMB ASS LX

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