Trouble in Moto Sidekick land
If you went out and bought yourself a brand new Motorola-manufactured Sidekick Slide, you might have noticed a problem — when you flip the screen up and down a couple times, the unit loses power — it restarts without notice. While this would be a major inconvenience just by itself, the new Sidekick Slide and Sidekick LX hard reset when the battery is pulled while the units are powered on. There lies the problem. Your unit effectively hard resets are random times. It could be in the middle of answering a phone call, sending an email or IM, or just about anything! All Sidekick data is stored on a back-end server, so if you don’t have service when that unit cuts back on, you are completely out of luck. Telstra recently launched the same device known as the hiptop slide, and our Aussie friends have alerted us to the same issue there! We love Moto’s take on the Sidekick, too. From the design, to the build quality and construction, but guys, you need to get your shizz together, ’cause this is crazy! In all fairness, we hit our Danger peeps and they are aware of the issue, so let’s see the next move that’s made. In the meantime, if your unit is experiencing these issues, it would be best to get it exchanged, though that might not do you any good as we’ve had 2 units personally and they both had the same problems. A quick fix would be to take a business card or folded up piece of paper and stick it in between the battery, and the battery cover, as it seems like it’s an issue with the battery and battery contacts. Sidekick Slide users, what are y’all seeing?
My q,w,e,r and @ KEYS ARE BUGGING OUT THEY GO CRAZY WHEN I PRESS THEM. CAN YOU HELP ME WITH THAT.I HAVE A SIDEKICK SLIDE. BUT I AM USING My SK3 BECAUSE OF THE PROBLEM.
where did you get your phone?
please new side kick slide…..please need new one color red n purple n black!! please thanx
i have tha slide too, and like everyone else, my fone shut off wen i would slide it up or down. it was very annoying wen my text messages and contacts would be gone, but tha contacts would eventually come back. i just slide mine up slowly, its really not that hard. my fone hasnt restarted itself since i stopped sliding it up and down so fast.
My sidekick slide does the same thing. It is soooo annoying. I’m trying the battery paper thing. Let’s see how that works out! If any1 knows any others ways to fix it. Please share.
I just bought a Side Kick Slide yesterday morning and it was not working by last night. It completely went dead and I charged it all night and it will not turn on at all. I did notice that when I first started charging it, the battery symbol displayed was that it was too hot and not charging. Now, I can not turn my phone on at all. I think it is an issue with the battery, I tried the quick fix with buisness card but that did not work.
I just purchased a new battery so I hope that works.
Any suggestions?
I’d recommend the paper method. i used tape and paper and its working fine. also you might wanna guide the screen all the way down so its not such a hard close.
-tx
I have had my slide now for about 6 months and have only had one occurrence of it restarting on its own. I use it A LOT everyday, so im happy with it.
I have had problems with my sidekick slide. I have insurance on it, but I don’t want another one of these phones. I don’t really like Motorola phones, I had a razr before and I had the same problem with it shutting off at random.
i got a hiptop slide three days ago, and it is still waiting for activation.
help?
yes, press menu and L at the same time. same thing happened to me.