Comments on: Motorola W490 launching October 1st on T-Mobile

By: Tim P

Tim P — Wed, 18 Nov 2009 16:58:44 +0000

Yes, same thing here Mimi….I finally gave up. Sometimes callers would hear loud noises and not hear me at all.

By: Mimi

Mimi — Sun, 22 Mar 2009 22:14:37 +0000

Does anyone else have problems with sound quality when using the W490 with your bluetooth? I can hear but the person to whom I’m talking has trouble hearing me. My first phone wouldn’t work at all with the bluetooth so I sent it back and got a new one. This one has worked for 4 months but now cuts in & out when connected to my bluetooth. I’ve switched back to my old razr bec. I use my bluetooth so often so I know it’s the phone and not my bluetooth.

By: danielle

danielle — Mon, 09 Mar 2009 04:51:21 +0000

I love my motorola w490. Its tough and sooo pink… And I mean tough my aunt ran it over with a quad and it didnt even crack. I just cant figure out to down load music onto it with the memory card… It took me 5 days to figure out to move the pics from my phone to my cmputer… Im technologically challenged, but other than that its the best phone I have ever had…

By: Novedne

Novedne — Thu, 01 Jan 2009 16:44:11 +0000

I want to get the Kelly green W490 and the color looks fine on the internet. but i saw another person with this phone and the color green on the bottom half totally did not match the color green on the top half. does anyone else notice this or was it just that phone?

By: Morgen

Morgen — Sun, 30 Nov 2008 16:46:23 +0000

The picture quality is decent. Nothing fancy, and you can tell that the pictures were taken with a phone. Also, there is no flash, so consider the fact that you will not be able to take pictures at night.

If you can avoid this phone, do so. I’m on my third W490, and I’ve given up on it. I went to Target and bought a $30 Samsung “T-Mobile Pay as You Go” phone, and it works infinitely better.

W490 Texting is horrible and laggy, it holds very few songs, even with a 1 gig memory card in it, the RINGTONES end up in the MP3 player (yeah, you’re into your music, just spacing out, then you heat the T-Mobile Jingle. Not cool.)It doesn’t pick up good signal, and sometimes it just doesn’t receive calls or voicemail.

By: Peanut Butter

Peanut Butter — Sat, 29 Nov 2008 18:37:52 +0000

i’m thinking about getting this phone because it’s cute and seems convenient. but i use my phone as my camera so i want good picture quality. is the picture quality with the W490 decent?

By: Gail

Gail — Mon, 29 Sep 2008 16:25:14 +0000

Reading down the posts:

As to the files showing on your computer but not on the phone, make sure you click on ’safely remove hardware’ before disconnecting the USB and after you unplug it the transfer should show on the phone.

As to ringtones for free, sign up for Phonezoo.com and upload your own music, edit with their easy editing software, then send the clip to your computer and load to the phone with USB. You can’t send via email to the phone unless you subscribe to the browser for an additional fee to T-Mobile. No fee and you can use any music you own.

By: ashley

ashley — Sun, 14 Sep 2008 18:27:52 +0000

hey, well i got my fone like 5 months ago the 1st one shot the screen messed up i snt and it back and ive had this one for 3 months it wos good and is cute…. i like the features!!!

By: Gene

Gene — Sun, 14 Sep 2008 13:23:36 +0000

Same problem here, trying to figure out all the feats on this contraption. There is a tricky way to self portrait. Flip open the phone, access camera or video, set your finger on the record button, turn phone to where you are looking at the batt cover/front face of phone, carefully point the camera at yourself and presto! Requires a little aiming practice. For full body shots, that requires a mirror.

By: Jason

Jason — Fri, 05 Sep 2008 14:42:48 +0000

Need to have a microSD card to load music–you can’t just add it to the phone’s internal memory.

ALSO–don’t get crazy and try using anything larger than a 2gb microSD card (it won’t work!)

Good luck!

By: adam

adam — Fri, 22 Aug 2008 20:51:59 +0000

hi can any boy tell me how u do hard rest w490 tmobile.thank u

By: kyle

kyle — Thu, 07 Aug 2008 13:54:33 +0000

i cannot get thge song of the memory card and play on the phone yyyyyyyyy???????????

By: Tami

Tami — Mon, 04 Aug 2008 03:51:51 +0000

I just got this W490 and cannot figure out why it will not receive or send pics (that I’ve taken with the phone camera) with texts??? Anyone know how to solve this problem?
Thx

By: Julie

Julie — Fri, 27 Jun 2008 23:10:46 +0000

I’m pick up this phone tonight and after reading all this…I’m having second thoughts!!! I did compare the W490 with the RZR and they seem to have identical features.

By: Adrenne

Adrenne — Sat, 21 Jun 2008 13:45:13 +0000

Have you been able to get the screensaver to work? I followed the instructon manual with regard to the settngs for backlighting, and initial set up settngs. I read on another site that the screensaver on the Motorola W490 is defectve. Customer rep wasnt any help. If yours works, how to? Thanks.

By: SHORY

SHORY — Fri, 13 Jun 2008 23:41:16 +0000

HEY I HAVE THE MOTOROLA W490 ITS STRAIGHT BUT WHEN I PLUG IT TO THE COMPUTER TO TRANSFER MUSIC IT WONT SHOW THE FOLDER & IT SAYS SOME FILES & APPLICATIONS ARE NOT ACCESSIBLE ON THE SCREEN OF THE PHONE

By: Tiffany

Tiffany — Sun, 08 Jun 2008 10:02:55 +0000

I purchased the Green one in Feb or March, I had a rzr before, lasted me 2 years, this phone is okay, but now when I flip it open the screen is white! Whats up with that? I googled it, apparantly theres a lot of people experiancing this, I’m sure its a glitch, I am going to have it checked out today at the t-mobile store, hopfully they can fix it! Anyone else have this problem? Other than that, I love the phone…

By: brent

brent — Sun, 01 Jun 2008 02:17:18 +0000

yea the phone is kinda kool and kinda dumb but wtf is up with the phone not taking self pictures wen u close it??? ITS BULLSHIT..!!!!!

By: Corey

Corey — Sat, 12 Apr 2008 04:27:04 +0000

can anyone tell me where to get software to let me download songs to my W490 phone?

By: Sheka

Sheka — Mon, 31 Mar 2008 03:01:54 +0000

The key-pads on this phone does not work! I received my replacement phone it doesn’t work as well. The numbers 4, 7 and 8’s keep popping up on the phone, I can’t answer or dial out sometimes. THis phone is horrible and it scratches really easily. DON’T GET THIS PHONE!!!

By: Debbie

Debbie — Mon, 24 Mar 2008 16:25:06 +0000

As for everybody who is asking questions
about the self portrait option. There is
the camera button on the side of your phone.
Close your phone, and then hold down that button.
The camera should come on, and you should
be able to take pictures that way.

By: billybob@hotmil.com

billybob@hotmil.com — Fri, 21 Mar 2008 23:35:27 +0000

Is there anyways to make your wallpaper move like your screen saver? because of the time out display I never get to see my screen saver. Can the wallpaper move or not>?

By: billybob@hotmil.com

billybob@hotmil.com — Fri, 21 Mar 2008 23:28:40 +0000

contacts saved to your sim will not be editable. but if you delete them and save them to the phone you can edit there caller ringtones/pictures whatever

By: Ms. Freeman

Ms. Freeman — Mon, 17 Mar 2008 19:24:08 +0000

My husband and I bought both daughters these for Christmas, 1 purple and 1 green – absolutely the worst phones ever!!!! I have a Curve and wish EVERYONE had one…LOL

By: pc1mh

pc1mh — Wed, 12 Mar 2008 07:15:15 +0000

is there anyway of turning off the keypad beeb and still have your fav ringtone play for incoming calls

By: pc1mh

pc1mh — Wed, 12 Mar 2008 07:09:31 +0000

how do you hear your fav ringtone then?

By: Rob

Rob — Sun, 09 Mar 2008 04:08:01 +0000

To issue a seperate ring tone you must copy contact memory from the sim to the phone memory
Page 65 of the manual . After you do this you can install individual ringtones for each caller

By: M dog

M dog — Fri, 07 Mar 2008 22:48:16 +0000

so why does the self portrait feature not work? thats kind of a big mis print…

By: Ashley

Ashley — Wed, 05 Mar 2008 23:33:07 +0000

I got this phone in november. I love it. I have dropped it I don’t know how many times. The mp3 player is awesome. If you go into the sounds, and create a playlist, you can just close the phone and sit it down. if you open the phone it will have the next/back/pause keys in the middle of the scren and you can get into your text messages, callender etc…etc. I have set this phone down in water and even with the location of that danged dot, it hasn’t turned pink yet.

As for the SD card, not all phones come with one. Sometimes you actually have to go get one from somewhere else yourself (wal-mart carries them) and a cheap sd card reader. The usb isn’t to hard, just find one that will fit the phone and your computer, go to my computer and open it up, you can drag and drop songs that way.

there is only 1 thing I do not like about this phone and that is that isn’t alot you can do with the camera besides take pictures.
But I have taken SEVERAL pictures of sunsets with this phone, and they always turn out stunning. I also like the fact that the camera also has a nighttime setting that works fairly well for a phone camera.

By: Ang3L

Ang3L — Tue, 26 Feb 2008 08:08:32 +0000

I have Vista and I my files and folders do not show up on my computer when I am trying to download files. It says some applications are not accessible on the phone. How can I download files now?