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Widespread BlackBerry outage?

Posted by Joshua Karp on Sep 7, 2007 1:54 pm 145 comments
Filed in BlackBerry, Carriers - US, Networks, News, RIM

 

And we thought these things were a thing of the past….it seems that BlackBerry users on all networks are experiencing a complete data outage. First reported around 10:00 AM this morning EDT, the outage is apparently blocking all email and web access to ‘Berrys on all mobile networks. T-Mobile has, in fact, just confirmed the existence of a global BlackBerry BIS network outage, with no expected time frame for resolution. Thus far, we’ve only received reports from AT&T and T-Mobile users, but we have every reason to believe that Sprint and Verizon users are thusly effected as well. If the outage is as widespread as the initial reports seem to indicate, this could mark the second time in a year that the BlackBerry users have been subjected to such an event. It should be noted that it has not yet been confirmed if the problem is on the carrier side or RIM side of things, but given the cross-carrier nature of the problem, we’d wager a guess that it’s a RIM problem. Come on, RIM!

Thanks, to everyone that sent this in!

145 comment(s) for this post.

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  1. On Sep 7, 2007 @ 4:27 pm, G-Otis Said:

    4:30pm (eastern) still no BIS.

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  2. On Sep 7, 2007 @ 4:28 pm, chris Said:

    I’ve been affected by this outage like maybe 4 or 6 times already I hate it and its like when it happens I’m not notified that its happening so its like I turn off my device and turn it back on thinking everything will work but nope I have to do a soft reset each time to get it working and it kind of gets annoying after a while.

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  3. On Sep 7, 2007 @ 4:33 pm, hiphopdied Said:

    Lol, bg!!! Your no longer cool fam!!! Yes there’s and outage, and thank you for letting us bb heads know. But I think you been so partial to your iphone these days your depriving us of some good news from rim! Like I jus read an article where rim had a great summer in regards of there line. It actually outsold more than anybody else including the iphone!! Can we hear some.good news for once!!! But thanks for the heads up on the outage

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  4. On Sep 7, 2007 @ 4:35 pm, Mark Mercado Said:

    No Issues Here, Chicago, Illinois

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  5. On Sep 7, 2007 @ 4:45 pm, subtech Said:

    The 2.4 BIS update isn’t due out yet is it? Possibly related?

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  6. On Sep 7, 2007 @ 4:45 pm, Coolwater Said:

    Rogers is up and going no issues or delays.

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  7. On Sep 7, 2007 @ 4:52 pm, SammyQ Said:

    I’m starting to get a few, little by little… but still very delayed. No recent ones come up yet, just old ones from about 2 hours ago.

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  8. On Sep 7, 2007 @ 5:02 pm, plsbelieveit Said:

    No email BB8800 AT&T Atlanta. Take the “i” out of BIS and this what you get!

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  9. On Sep 7, 2007 @ 5:07 pm, Scott Said:

    Still nuttin’ here in Miami on T-Mo BIS. ARRRRGHHHH!!!!!!!!

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  10. On Sep 7, 2007 @ 5:08 pm, tim Said:

    no emails since 1030am on at&t curve. cleveland area

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  11. On Sep 7, 2007 @ 5:17 pm, MattMatt Said:

    No problems with internet, replying from my bb now. No email tho. =(

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  12. On Sep 7, 2007 @ 5:18 pm, DCJoe662 Said:

    Nothing in SoCal since 11am yesterday, Pulled battery this morning and everything came through. but since then Nothing!!! T-Mob L.A. CA

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  13. On Sep 7, 2007 @ 5:20 pm, m Said:

    ATT + NYC + BIS = Zero as of 5:15 EDT. I have a data connection, but no emails.

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  14. On Sep 7, 2007 @ 5:23 pm, RR Said:

    No problems in LA, ATT

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  15. On Sep 7, 2007 @ 5:25 pm, PC Said:

    ROGERS is NOT up. At least on BIS 2.n it’s not.

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  16. On Sep 7, 2007 @ 5:33 pm, ryan Flynn Said:

    I am on T-Mo, USA, BES, and have not had any problem today what so ever. Is this supposed only BIS?

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  17. On Sep 7, 2007 @ 5:37 pm, JP Said:

    No emails most of the day in Louisville, KY on AT&T.

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  18. On Sep 7, 2007 @ 5:39 pm, Mike Said:

    TMO BIS, still not working. RIM needs to get its act together. This is the 3rd outage I’ve had in the last two weeks. New features are nice but useless if I can’t get emails.

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  19. On Sep 7, 2007 @ 5:41 pm, tim Said:

    anyone have news on when it will be back up??

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  20. On Sep 7, 2007 @ 5:44 pm, Dan Said:

    T-Mo BIS in central Texas good all day.

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  21. On Sep 7, 2007 @ 5:44 pm, Jason Chapa Said:

    Sprint BIS down. Last message received at about 5am. BES and browswer work fine.

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  22. On Sep 7, 2007 @ 5:45 pm, Re-dave Said:

    No problems with either of my devices here in nyc
    they have been working A.O.K all day.

    Sprint via BIS.
    ATT via BES

    Have you people with issues tried the obvious(send your service books?)
    I am able to log into the bis no problem. and my BES is in tip top condition.

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  23. On Sep 7, 2007 @ 5:45 pm, Jason Chapa Said:

    Sprint BIS down, Corpus Christi, TX. Last message received at about 5am. BES and browswer work fine.

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  24. On Sep 7, 2007 @ 5:55 pm, kalikidtx Said:

    i had to resend my service books to kick mine back into gear

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  25. On Sep 7, 2007 @ 6:05 pm, Nick Said:

    In Springfield, IL I am getting all the data I want and email is working just fine. Has been all day.

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