Widespread BlackBerry outage?

 

And we thought these things were a thing of the past….it seems that BlackBerry users on all networks are experiencing a complete data outage. First reported around 10:00 AM this morning EDT, the outage is apparently blocking all email and web access to ‘Berrys on all mobile networks. T-Mobile has, in fact, just confirmed the existence of a global BlackBerry BIS network outage, with no expected time frame for resolution. Thus far, we’ve only received reports from AT&T and T-Mobile users, but we have every reason to believe that Sprint and Verizon users are thusly effected as well. If the outage is as widespread as the initial reports seem to indicate, this could mark the second time in a year that the BlackBerry users have been subjected to such an event. It should be noted that it has not yet been confirmed if the problem is on the carrier side or RIM side of things, but given the cross-carrier nature of the problem, we’d wager a guess that it’s a RIM problem. Come on, RIM!

Thanks, to everyone that sent this in!

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145 comment(s) for this post.

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  1. On Sep 7, 2007 @ 3:19 pm, Ed Said:

    T-mobile must be gettin hit real bad. Called about an hour ago and still haven’t got cs callback…

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  2. On Sep 7, 2007 @ 3:24 pm, att Said:

    Bis here in dc. No problems so far knock on wood on att here. Curve ftw.

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  3. On Sep 7, 2007 @ 3:25 pm, joshk Said:

    vzw 8830 in nyc - last email received at 1057am….

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  4. On Sep 7, 2007 @ 3:27 pm, Earthdog Said:

    BES Service fine in Atlanta, GA

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  5. On Sep 7, 2007 @ 3:30 pm, eJay Said:

    iPhone working fine in New Jersey…

    ;)

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  6. On Sep 7, 2007 @ 3:30 pm, BB4Life Said:

    Last email from Jersey was at 11:14am. Still not working.

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  7. On Sep 7, 2007 @ 3:33 pm, Tim Said:

    Sprint BIS in San Diego is down - just tried resending service books and it was unable to complete it. Mine was actually down last night.

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  8. On Sep 7, 2007 @ 3:34 pm, Paul Said:

    BIS is down for me at 4:30pm in Nova Scotia (Bell network).

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  9. On Sep 7, 2007 @ 3:37 pm, Mighty_Squid Said:

    Big outage in my office in Weehawken NJ.

    The AT&T users have them back now but not the T-Mobile users.

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  10. On Sep 7, 2007 @ 3:45 pm, test5477 Said:

    iPhone working fine here in NC.

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  11. On Sep 7, 2007 @ 3:45 pm, Doug Said:

    In Nebraska, AT&T BIS down since early this morning. I’d be more pissed off if I wasn’t so thankful that they even *HAVE* cellphones in Nebraska.

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  12. On Sep 7, 2007 @ 3:50 pm, shal Said:

    att bis ny… no email

    glad i can find this info somewhere. ATT support on web chat is claiming it is a rim issue.

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  13. On Sep 7, 2007 @ 3:52 pm, Allen Said:

    My BB is receiving emails hours late, here on T-Mobile in California.

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  14. On Sep 7, 2007 @ 3:52 pm, ben Said:

    no probs all day with a verizon 8703e

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  15. On Sep 7, 2007 @ 4:08 pm, Urge Said:

    I Have Sprint 8830, No issues all day. Austin TX

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  16. On Sep 7, 2007 @ 4:08 pm, iPhonewho? Said:

    TMO 8700 in Philly. Nada.

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  17. On Sep 7, 2007 @ 4:10 pm, Mike Said:

    up and running BIS vzw in Boston 4:10

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  18. On Sep 7, 2007 @ 4:11 pm, sprat Said:

    On Sep 7, 2007 @ 3:30 pm, eJay Said:

    iPhone working fine in New Jersey…

    ^^^ did you have fun “manually” checking if you had mail?

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  19. On Sep 7, 2007 @ 4:17 pm, James Said:

    8300 Curve Minneapolis sucky at&t out since 9:30. I need my email!!!!

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  20. On Sep 7, 2007 @ 4:18 pm, CF Said:

    T-Mobile in Milw/Chicago Email down -

    iPhone works fine, still tough to type on.

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  21. On Sep 7, 2007 @ 4:19 pm, Mr Crunk Said:

    email fine on AT&T BES, working all day on 8800

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  22. On Sep 7, 2007 @ 4:22 pm, James Said:

    Correction BIS is out, my BES email is fine

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  23. On Sep 7, 2007 @ 4:23 pm, KLO Said:

    T-mobile 8800 in NYC nothing…

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  24. On Sep 7, 2007 @ 4:24 pm, Ultranate Said:

    10 users at our company. All 8700g’s using T-mobile in Illinois and Florida. We have not been receiving emails since this morning. If you send the service books all the backlogged emails will come in, however that doesn’t fix the problem.

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  25. On Sep 7, 2007 @ 4:26 pm, bewood Said:

    NO Issues here

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