Widespread BlackBerry outage?
And we thought these things were a thing of the past….it seems that BlackBerry users on all networks are experiencing a complete data outage. First reported around 10:00 AM this morning EDT, the outage is apparently blocking all email and web access to ‘Berrys on all mobile networks. T-Mobile has, in fact, just confirmed the existence of a global BlackBerry BIS network outage, with no expected time frame for resolution. Thus far, we’ve only received reports from AT&T and T-Mobile users, but we have every reason to believe that Sprint and Verizon users are thusly effected as well. If the outage is as widespread as the initial reports seem to indicate, this could mark the second time in a year that the BlackBerry users have been subjected to such an event. It should be noted that it has not yet been confirmed if the problem is on the carrier side or RIM side of things, but given the cross-carrier nature of the problem, we’d wager a guess that it’s a RIM problem. Come on, RIM!
Thanks, to everyone that sent this in!
On Sep 7, 2007 @ 2:42 pm, blake Said:
I have a friend in houston on BES that asked me to pull up his account because he kept receiving data connection refused on his bb 8800. I looked and everything was fine. He ripped the battery a couple of times to no avail. Finally, he called me an hour later and it was mysteriously working again.
My BIS has been fine all day as far as I know.
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On Sep 7, 2007 @ 2:42 pm, Cee Pee Said:
FINALLY!!! IT’S WORKING HERE IN BOSTON!!
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On Sep 7, 2007 @ 2:43 pm, murph Said:
Verizon working fine for us.
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On Sep 7, 2007 @ 2:44 pm, SammyQ Said:
Nothing here in Austin, TX with T-Mobile on BIS. Resent the service books and still no messages. I seem to able to send messages, but no incoming. Internet is working fine though…
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On Sep 7, 2007 @ 2:44 pm, Mike Said:
BB working fine in Scranton, PA this afternoon…thankfully!
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On Sep 7, 2007 @ 2:49 pm, Matt Said:
VZW 8830, no problems at all.
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On Sep 7, 2007 @ 2:49 pm, Jeff Said:
Phoenix, Alltel, BIS, down.
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On Sep 7, 2007 @ 2:51 pm, YOU DO Said:
west coast last email i got 630 am , still down ……. awsome thats a new feature , you have to pay extra for that
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On Sep 7, 2007 @ 2:52 pm, Ed Said:
Still down in DC. T-Mobile BIS. 252 pm
Nice backlog for Tmo bberry support…
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On Sep 7, 2007 @ 2:54 pm, subtech Said:
Manhattan NYC here, “gettin’ nothing” on tmob.
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On Sep 7, 2007 @ 2:55 pm, Katja Lindenberg Said:
Still completely down in San Diego
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On Sep 7, 2007 @ 2:55 pm, b.N Said:
For now, the only temporary solution I’ve found is to log into your providers bis page and click the ’service books’ button to have your email service books resent down and it will push down the emails you haven’t received since the outage started, but won’t fix being able to send/receive, just to push down that clog of emails you missed.
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On Sep 7, 2007 @ 3:03 pm, Anthony Said:
Its getting a little better. I get a burst of emails and then nothing!
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On Sep 7, 2007 @ 3:03 pm, bob Said:
I think this is a conspiracy by “boygenius” to get his site more published. Nah, but I did notice that a few search engines pointed to BGR for this issue so well done on jumping on this story early.
Spring in D.C. and no emails for me since about 10AM.
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On Sep 7, 2007 @ 3:05 pm, Sprintuser Said:
Everything working fine on my Sprint 8830 in Phoenix.
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On Sep 7, 2007 @ 3:07 pm, Chadwick Said:
Tmo email down - SMS and Web work.
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On Sep 7, 2007 @ 3:08 pm, victor Said:
My problems seem to be email but not internet. Hence I have gmail client, still get most of them.
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On Sep 7, 2007 @ 3:08 pm, jw Said:
Dallas, AT&T all good.
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On Sep 7, 2007 @ 3:08 pm, TR Said:
Nothing on AT&T & Verizon
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On Sep 7, 2007 @ 3:10 pm, King Crackberry Said:
Pearl… TMO… No email since 11am.
Damn!!
It’s all gonna come it at once… I hate that little yellow envelope!!!
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On Sep 7, 2007 @ 3:14 pm, ed Said:
looks like its tmobile more than anyone else? VZW in LA, been up and about since 530a this morning, everythings clean and clear here, the browser was even a bit fast this morning
but yes, finally a feature from RIM that we dont have to pay for — spotty blackouts!
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On Sep 7, 2007 @ 3:14 pm, behemoth85 Said:
T-mobile BES in MPLS just fine, also using BES on nextel/t-mobile/verizon across USA and no issues so far
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On Sep 7, 2007 @ 3:14 pm, mpty Said:
No problems on Telus BIS in Vancouver Canada…
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On Sep 7, 2007 @ 3:18 pm, Chris Said:
NYC, Sprint, still workin ok for me…
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On Sep 7, 2007 @ 3:19 pm, Beerbaron Said:
BIS not working for Rogers on my end
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