Widespread BlackBerry outage?

 

And we thought these things were a thing of the past….it seems that BlackBerry users on all networks are experiencing a complete data outage. First reported around 10:00 AM this morning EDT, the outage is apparently blocking all email and web access to ‘Berrys on all mobile networks. T-Mobile has, in fact, just confirmed the existence of a global BlackBerry BIS network outage, with no expected time frame for resolution. Thus far, we’ve only received reports from AT&T and T-Mobile users, but we have every reason to believe that Sprint and Verizon users are thusly effected as well. If the outage is as widespread as the initial reports seem to indicate, this could mark the second time in a year that the BlackBerry users have been subjected to such an event. It should be noted that it has not yet been confirmed if the problem is on the carrier side or RIM side of things, but given the cross-carrier nature of the problem, we’d wager a guess that it’s a RIM problem. Come on, RIM!

Thanks, to everyone that sent this in!

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145 comment(s) for this post.

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  1. On Sep 7, 2007 @ 2:04 pm, YOU DO Said:

    email down - tmo

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  2. On Sep 7, 2007 @ 2:04 pm, sprat Said:

    it seems to be a regional issue with BIS email only. BES mail is fine.

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  3. On Sep 7, 2007 @ 2:07 pm, Cee Pee Said:

    I knew something was up.. not one email since 7a. Hurry and fix the prob….

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  4. On Sep 7, 2007 @ 2:09 pm, Steve Said:

    I’m with Rogers… Emails are trickling in *very* slowly….

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  5. On Sep 7, 2007 @ 2:10 pm, John Said:

    Yes, I’m down on Verizon, although I was getting messages up to almost 10am PST (much later than reported above).

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  6. On Sep 7, 2007 @ 2:12 pm, ej Said:

    sprint user, havent received anything since about 11est.

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  7. On Sep 7, 2007 @ 2:13 pm, Matt Said:

    yup…issues here…BIS

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  8. On Sep 7, 2007 @ 2:13 pm, EdifyYo Said:

    Blackberry 8100 on AT&T here in Northern VA - no problems.

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  9. On Sep 7, 2007 @ 2:14 pm, Dan Said:

    outage here in NYC, with BIS on Verizon.

    FYI, it seems like resending service books temporarily pushed a ton of missed emails through for me.

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  10. On Sep 7, 2007 @ 2:15 pm, dan Said:

    I’m typing out a reply on a tmo bb… No problems here!

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  11. On Sep 7, 2007 @ 2:15 pm, Anthony Said:

    Email is very slow and I am unable to send any email on AT&T.

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  12. On Sep 7, 2007 @ 2:18 pm, Vic Said:

    No problems in Dallas on AT&T. Posting this from my BB

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  13. On Sep 7, 2007 @ 2:18 pm, Chris Said:

    BIS, BES and data services working just fine here.

    at&t in Denver.

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  14. On Sep 7, 2007 @ 2:19 pm, TehMarv1n Said:

    BES is fine in Cincinnati.

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  15. On Sep 7, 2007 @ 2:21 pm, Matt Said:

    Twitter post from a friend in Denver, 7 minutes ago:

    “Anyone else on AT&T experiencing a BlackBerry outage? (Since ~9:15am MST or so)”

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  16. On Sep 7, 2007 @ 2:22 pm, Benoit Said:

    On Telus with BES it’s still working.

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  17. On Sep 7, 2007 @ 2:23 pm, topher Said:

    Sending from a T-Mobile Pearl right now on BIS in Denver.

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  18. On Sep 7, 2007 @ 2:24 pm, Cee Pee Said:

    my girl at tmo says its strictly BIS… as she put it “BIS BLOWS”!!

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  19. On Sep 7, 2007 @ 2:28 pm, DannyBoy Said:

    The only thing not working on mine is getting email from my YahooMail account. BES email and browser are working fine.

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  20. On Sep 7, 2007 @ 2:31 pm, DQuestic Said:

    Should be back up and running for everyone now.

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  21. On Sep 7, 2007 @ 2:32 pm, DQuestic Said:

    Actually scratch that! It’s spotty deliver right now, so it’s not back to 100%.

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  22. On Sep 7, 2007 @ 2:34 pm, Luke Said:

    sprint bis is down.

    Maybe this is the new BIS 2.4 upgrade gone wrong ?

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  23. On Sep 7, 2007 @ 2:36 pm, bb user Said:

    On Rogers in Canada - both BIS and BES are working fine. I just sent a test email from BIS account to BES account - it went through immediately. I’m typing this from my bb Curve.

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  24. On Sep 7, 2007 @ 2:38 pm, Rush Said:

    I am in Houston, TX on AT&T and mine has been working like a champion all day.

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  25. On Sep 7, 2007 @ 2:41 pm, peter kafka Said:

    been on phone with sprint for two hours trying to get fixed. now rep tells me that berry server is down for sprint.

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