Comments on: AT&T lights a fire under TDMA customers http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/ Sun, 22 Nov 2009 06:32:23 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: FCBarca http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-2/#comment-261067 FCBarca Fri, 22 Aug 2008 06:00:35 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-261067 I read a couple of older posts regarding the old AT&T Blue unlimited plan and I was wondering if I could ask everybody a question about it. I recently purchased a new Nokia E71-2 phone that utilizes the 3G network...I was told on Howard Forums that upgrading your plan simply involves the $15 Medianet add on...I tried doing this with CS at AT&T both in a store and through 611 but was rebuffed. They told me that since I am on the old plan, the combination of my SIM and plan won't allow me to get on or use 3G with that add on...I am having a hard time understanding that as I can see 3G signal being picked up by my phone right now. They told me I can switch to the new $99 unlimited plan (With new SIM) before I can get the $15 medianet plan and that it is the same but I tend to have a hard time believing anything AT&T says in trying to get me to give up this older plan Curious about a couple of things, if you know...1) Must I switch to be able to take advantage of the 3G much less the $15 plan and 2) Is the new $99 plan really the same as the old blue plan (i.e. what could be the differences?). Thanks for any help you can provide. I read a couple of older posts regarding the old AT&T Blue unlimited plan and I was wondering if I could ask everybody a question about it.

I recently purchased a new Nokia E71-2 phone that utilizes the 3G network…I was told on Howard Forums that upgrading your plan simply involves the $15 Medianet add on…I tried doing this with CS at AT&T both in a store and through 611 but was rebuffed.

They told me that since I am on the old plan, the combination of my SIM and plan won’t allow me to get on or use 3G with that add on…I am having a hard time understanding that as I can see 3G signal being picked up by my phone right now.

They told me I can switch to the new $99 unlimited plan (With new SIM) before I can get the $15 medianet plan and that it is the same but I tend to have a hard time believing anything AT&T says in trying to get me to give up this older plan

Curious about a couple of things, if you know…1) Must I switch to be able to take advantage of the 3G much less the $15 plan and 2) Is the new $99 plan really the same as the old blue plan (i.e. what could be the differences?).

Thanks for any help you can provide.

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]]> By: chris http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-2/#comment-210574 chris Sun, 29 Jun 2008 01:16:40 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-210574 was there ever a tdma plan with unlimited minutes???????????? i will either get 100 or lose it help me out please was there ever a tdma plan with unlimited minutes???????????? i will either get 100 or lose it help me out please

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]]> By: trssho91 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-2/#comment-153384 trssho91 Mon, 14 Apr 2008 02:27:46 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-153384 I was a real ATT customer back in 99-02, and that was good service always worked. Then the merger, cingular actually turned off my old TDMA Nokia 5165 and told me they couldnt reactivate, and i had to buy a phone/pay a contact violation from att to open cingular account/pick a newer (and more costly) plan. I got the GSM phone and never had service after that, none at work, none at home....Cingular told me the coverage is good, THE PLACES I SPEND TIME ARE BAD!!! ....so needless to say i had a GSM phone for about a month - went to Verizon and never looked back...why, it works :) I was a real ATT customer back in 99-02, and that was good service always worked. Then the merger, cingular actually turned off my old TDMA Nokia 5165 and told me they couldnt reactivate, and i had to buy a phone/pay a contact violation from att to open cingular account/pick a newer (and more costly) plan. I got the GSM phone and never had service after that, none at work, none at home….Cingular told me the coverage is good, THE PLACES I SPEND TIME ARE BAD!!! ….so needless to say i had a GSM phone for about a month – went to Verizon and never looked back…why, it works :)

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]]> By: Myron http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-2/#comment-121812 Myron Thu, 21 Feb 2008 02:10:01 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-121812 AFTER BEING A CUSTOMER FOR OVER 12 YEARS THEY FINALLY FOUND A WAY TO GET RID OF THE GREAT PLANS THAT MY SELF AND OTHERS HAD. AT&T CAN KISS MY A--- ,TOMORROW IAM GOING TO SPRINT. AFTER BEING A CUSTOMER FOR OVER 12 YEARS THEY FINALLY FOUND A WAY TO GET RID OF THE GREAT PLANS THAT MY SELF AND OTHERS HAD. AT&T CAN KISS MY A— ,TOMORROW IAM GOING TO SPRINT.

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]]> By: AT&T employee http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-2/#comment-117789 AT&T employee Tue, 12 Feb 2008 19:07:41 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-117789 • All TDMA/Analog customers were notified of the cancellation date of February 18, 2008, BMG (IRU & CRU), Consumer, & Reseller. • Notifications were sent using Direct Mail, Outbound Telemarketing, SMS & Soundbite (broadcast message). • Subscriber lines should only be reinstated for 2 reasons: 1. Reinstatement may occur to facilitate an upgrade to GSM. 2. From February 20th to February 29th AT&T will allow TDMA lines to be reinstated for 72 hour blocks, to accommodate Port-Out requests. After 72 hours and/or after February 29th, the lines will be disconnected and may not be reinstated. ***So if you want your numbers back, heres your answer*** • All TDMA/Analog customers were notified of the cancellation date of February 18, 2008, BMG (IRU & CRU), Consumer, & Reseller.
• Notifications were sent using Direct Mail, Outbound Telemarketing, SMS & Soundbite (broadcast message).
• Subscriber lines should only be reinstated for 2 reasons:
1. Reinstatement may occur to facilitate an upgrade to GSM.

2. From February 20th to February 29th AT&T will allow TDMA lines to be reinstated for 72 hour blocks, to accommodate Port-Out requests. After 72 hours and/or after February 29th, the lines will be disconnected and may not be reinstated.

***So if you want your numbers back, heres your answer***

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]]> By: David http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-2/#comment-117317 David Tue, 12 Feb 2008 04:20:19 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-117317 I received numerous warnings my service would be cancelled. One of a handful of letters was sent in December '07 stating the service would be cancelled with a specific date of Feb 18th, '08. Come to find out they killed my phone on Jan 16th and I didn't know it till a family member finally reached a couple of days later. Regardless of the reason I didn't change, or the number of warnings I received, I had a termination date set by them in writing. It was not adhered to and I wonder, now having lost my old number, if there is any legal actions being taken by we few holdouts. I received numerous warnings my service would be cancelled. One of a handful of letters was sent in December ‘07 stating the service would be cancelled with a specific date of Feb 18th, ‘08. Come to find out they killed my phone on Jan 16th and I didn’t know it till a family member finally reached a couple of days later. Regardless of the reason I didn’t change, or the number of warnings I received, I had a termination date set by them in writing. It was not adhered to and I wonder, now having lost my old number, if there is any legal actions being taken by we few holdouts.

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]]> By: Florida http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-2/#comment-97432 Florida Tue, 22 Jan 2008 21:54:30 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-97432 I am waiting until the last tower is dropped. I have a valid "contract" and do not want to lose my blue plan. I wish the Attorney General of Florida would look into this. It has to be illegal! My last resort, like in a few days, is to switch my current number to Sprint or someone else. I am waiting until the last tower is dropped. I have a valid “contract” and do not want to lose my blue plan. I wish the Attorney General of Florida would look into this. It has to be illegal! My last resort, like in a few days, is to switch my current number to Sprint or someone else.

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]]> By: Joe http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-2/#comment-35086 Joe Fri, 17 Aug 2007 07:37:58 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-35086 AT&T CAN migrate your TDMA plan to GSM. The trick is that you need to find the right person. Most of the CS reps on the phone will not migrate. I was able to get migrated at the Cingular store in the mall. I pay exactly the same amount on GSM as I did with TDMA. Similar to most of you in this forum, I wanted to retain my old TDMA plan. They don't offer these plans anymore! When you go in to your local store, tell the rep that you want a new phone and would like to keep your existing rate plan. Don't talk technical with them. Omit mentioning TDMA, GSM, etc. You'll only set off red flags. Good luck with your migration! As a side note, anyone good with history? This should be second nature for all you TDMAers. Remember the “Cingular Promise”? Maybe some of you will recall hearing it while you were waiting on hold with Cingular. Briefly, one of the promises was that the customer is free to keep their rate plan when they buy a new phone. As they said on that prerecorded spiel, “a promise is a promise kept.” Too bad Cingular is not keeping up their end of the bargain. AT&T CAN migrate your TDMA plan to GSM. The trick is that you need to find the right person. Most of the CS reps on the phone will not migrate. I was able to get migrated at the Cingular store in the mall. I pay exactly the same amount on GSM as I did with TDMA.

Similar to most of you in this forum, I wanted to retain my old TDMA plan. They don’t offer these plans anymore!

When you go in to your local store, tell the rep that you want a new phone and would like to keep your existing rate plan. Don’t talk technical with them. Omit mentioning TDMA, GSM, etc. You’ll only set off red flags.

Good luck with your migration!

As a side note, anyone good with history? This should be second nature for all you TDMAers. Remember the “Cingular Promise”? Maybe some of you will recall hearing it while you were waiting on hold with Cingular. Briefly, one of the promises was that the customer is free to keep their rate plan when they buy a new phone. As they said on that prerecorded spiel, “a promise is a promise kept.” Too bad Cingular is not keeping up their end of the bargain.

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]]> By: Sherman http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-2/#comment-34768 Sherman Wed, 15 Aug 2007 18:57:24 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-34768 I'd really like to know if and when ATT will cancel the Old Blue GSM $99 customers. What legal rights do we have, if any? I've added Data + SMS etc. So ATT is not really losing on the deal. However, if it comes to an end (forced), I will not stay with ATT at the current rates. If I was them, I would offer such a plan again at $ 149. (Data & SMS extra). Most holders of the old plan don't use that many minutes anyway. It's just the principal of not having to worry about minutes and incoming calls. (Free in most of the world...) Most of the Nextel guys I know keep it only for that reason! I agree that the space wasting Analog should be shut down though. I’d really like to know if and when ATT will cancel the Old Blue GSM $99 customers. What legal rights do we have, if any?
I’ve added Data + SMS etc. So ATT is not really losing on the deal. However, if it comes to an end (forced), I will not stay with ATT at the current rates.
If I was them, I would offer such a plan again at $ 149. (Data & SMS extra). Most holders of the old plan don’t use that many minutes anyway. It’s just the principal of not having to worry about minutes and incoming calls. (Free in most of the world…)
Most of the Nextel guys I know keep it only for that reason!
I agree that the space wasting Analog should be shut down though.

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]]> By: JA http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-34236 JA Mon, 13 Aug 2007 21:00:55 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-34236 What is going to happen to the Blue GSM network? Are they shutting it down for sure? I will never give up my plan and if they shut the network down, I will switch rather than stay with AT&T What is going to happen to the Blue GSM network? Are they shutting it down for sure? I will never give up my plan and if they shut the network down, I will switch rather than stay with AT&T

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]]> By: Stanley T. Sigman (President and CEO) http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-34174 Stanley T. Sigman (President and CEO) Mon, 13 Aug 2007 16:35:52 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-34174 AT&T plans to shut down all analog systems by February 17, 2008. AT&T plans to shut down all analog systems by February 17, 2008.

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]]> By: Bill http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-33126 Bill Thu, 09 Aug 2007 14:56:41 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-33126 If you've got a great plan (e.g. unlimited for $99/month), pay the extra $10/month and keep it until the bitter end (migration deals can only get better) Everybody here does realize the "bitter end" is only 6 months away? AT&T's already shut down many TDMA systems, but says they won't bother to shut off TDMA/analog "in markets where TDMA and analog share the same network" until "early 2008" February 2008 is the earliest date the federal government will permit carriers to shut down analog. Enjoy it while it lasts, TDMA users, we salute you! If you’ve got a great plan (e.g. unlimited for $99/month), pay the extra $10/month and keep it until the bitter end (migration deals can only get better)

Everybody here does realize the “bitter end” is only 6 months away?

AT&T’s already shut down many TDMA systems, but says they won’t bother to shut off TDMA/analog “in markets where TDMA and analog share the same network” until “early 2008″

February 2008 is the earliest date the federal government will permit carriers to shut down analog.

Enjoy it while it lasts, TDMA users, we salute you!

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]]> By: Ian http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-33064 Ian Thu, 09 Aug 2007 06:10:25 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-33064 Let me amend what I just said. AT&T could even offer cheap replacement phones...GoPhones...to grandfathered TDMA customers and they'd only lose like $50 max per customer who switchd over, rather than 2-4x that amount for a high-end phone...e.g... All bar phones -> Nokia 2610 refurbished, Motorola c139, Sony Ericsson J220a or Motorola c168i...all cheap phones All flip phones -> Samsung a117 Any of these phones, wich sell for $60 at most (for the Samsung), are better than the TDMA phone they're replacing (easy because only like 4 TDMA phones had color screens and only one of those was a flip phone...no cameraphones). But they're dirt chea for AT&T, so they'd lose little and gain much by mailing a notice out like so: --- Dear Valued Customer, As you may know, your current digital phone service will be shut down January 1st, 2008. However, we would like to keep you as a wireless subscriber with your current plan and give you free of charge a new phone on our new GSM network. Because you currently have a Motorola v60it registered to your account, you're entitled to upgrade to a Samsung a117 free of charge while keeping your plan, your number and your out-of-contract status. Or, choose from several other models of phones, and we'll send the model of your choice to you, then deactivate your current phone. This is a limited-time offer. If no action is taken by December 1st, 2007, this promotion will be invalidated and you will have to sign up for AT&T service at advertised rates if you wish to continue using our service after January 1st. If no action continues to be taken, on January 1st your account will be terminated with no early termination fee, and your phone number will be available for porting to another carrier or to a new line of AT&T service at advertised rates until January 31st. We value you as a customer of the new AT&T and are offering this promotion to best serve your needs on our new, high-quality ALLOVER network. Please respond soon for this limited-time promotion to keep your current rate plan and get a new phone for free with no contract extension, by calling 1-888-555-2767 or visiting www.wireless.att.com / gsmupgrade. Thank you for your business, The New AT&T --- Whaddya think? Let me amend what I just said.

AT&T could even offer cheap replacement phones…GoPhones…to grandfathered TDMA customers and they’d only lose like $50 max per customer who switchd over, rather than 2-4x that amount for a high-end phone…e.g…

All bar phones -> Nokia 2610 refurbished, Motorola c139, Sony Ericsson J220a or Motorola c168i…all cheap phones
All flip phones -> Samsung a117

Any of these phones, wich sell for $60 at most (for the Samsung), are better than the TDMA phone they’re replacing (easy because only like 4 TDMA phones had color screens and only one of those was a flip phone…no cameraphones). But they’re dirt chea for AT&T, so they’d lose little and gain much by mailing a notice out like so:

—

Dear Valued Customer,

As you may know, your current digital phone service will be shut down January 1st, 2008. However, we would like to keep you as a wireless subscriber with your current plan and give you free of charge a new phone on our new GSM network.

Because you currently have a Motorola v60it registered to your account, you’re entitled to upgrade to a Samsung a117 free of charge while keeping your plan, your number and your out-of-contract status. Or, choose from several other models of phones, and we’ll send the model of your choice to you, then deactivate your current phone.

This is a limited-time offer. If no action is taken by December 1st, 2007, this promotion will be invalidated and you will have to sign up for AT&T service at advertised rates if you wish to continue using our service after January 1st. If no action continues to be taken, on January 1st your account will be terminated with no early termination fee, and your phone number will be available for porting to another carrier or to a new line of AT&T service at advertised rates until January 31st.

We value you as a customer of the new AT&T and are offering this promotion to best serve your needs on our new, high-quality ALLOVER network. Please respond soon for this limited-time promotion to keep your current rate plan and get a new phone for free with no contract extension, by calling 1-888-555-2767 or visiting http://www.wireless.att.com / gsmupgrade.

Thank you for your business,

The New AT&T

—

Whaddya think?

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]]> By: Ian http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-33062 Ian Thu, 09 Aug 2007 05:49:08 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-33062 I know of some people who have switched from TDMA to GSM between the last time they counted subscribers and now. Two people went from one Nokia 5165 to two GAIT Nokia 6340i's (paid for out of their own pockets to preserve service in their area) finally to Motorola Razrs with new-customer benefits. Then again, they were on Cingular proper and I don't remember them having a particularly great plan. About another family I dunno...IIRC they had a Cingular account ~20 years old (they still have their bag phone sitting around) with 3000 minutes for $40. I need to check to see whether they've been migrated to GSM and if so whether they kept that plan or not... About the TDMA move-out though, IMO both Cingular and AT&T Wireless customers should be given the option to retain their current plan while getting a new phone at new-subscriber rates, and without the $10 fee once they're switched to GSM. That would make everyone happy on TDMA, and Cingular could quickly shut off that network and get enough margin to offset the $99 unlimited plan users. Which by the way aren't that bad...T-Mobile offers like a 6000-minute plan for just $30 more and doesn't customer loyalty mean anything here? But AT&T dudn' wanna cough up a new phone for grandfathered subscribers, and thus are putting themselves in a prediciment: forcing customers to use an old network by not providig a "way out" that is better than just switching carriers. Hmph. I wish I had a list of the phone numbers of those AT&T TDMA customers. I'd point them to T-Mobile or Sprint SERO so that they can still get a good value for their money even though AT&T refuses to allow them to do that. I know of some people who have switched from TDMA to GSM between the last time they counted subscribers and now. Two people went from one Nokia 5165 to two GAIT Nokia 6340i’s (paid for out of their own pockets to preserve service in their area) finally to Motorola Razrs with new-customer benefits. Then again, they were on Cingular proper and I don’t remember them having a particularly great plan.

About another family I dunno…IIRC they had a Cingular account ~20 years old (they still have their bag phone sitting around) with 3000 minutes for $40. I need to check to see whether they’ve been migrated to GSM and if so whether they kept that plan or not…

About the TDMA move-out though, IMO both Cingular and AT&T Wireless customers should be given the option to retain their current plan while getting a new phone at new-subscriber rates, and without the $10 fee once they’re switched to GSM. That would make everyone happy on TDMA, and Cingular could quickly shut off that network and get enough margin to offset the $99 unlimited plan users. Which by the way aren’t that bad…T-Mobile offers like a 6000-minute plan for just $30 more and doesn’t customer loyalty mean anything here?

But AT&T dudn’ wanna cough up a new phone for grandfathered subscribers, and thus are putting themselves in a prediciment: forcing customers to use an old network by not providig a “way out” that is better than just switching carriers. Hmph.

I wish I had a list of the phone numbers of those AT&T TDMA customers. I’d point them to T-Mobile or Sprint SERO so that they can still get a good value for their money even though AT&T refuses to allow them to do that.

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]]> By: Simon http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-33056 Simon Thu, 09 Aug 2007 04:57:27 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-33056 free iPhones or bust? That should get them to switch to orange/blue whatever the new one is. I am sure apple wouldn't be happy though. free iPhones or bust? That should get them to switch to orange/blue whatever the new one is. I am sure apple wouldn’t be happy though.

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]]> By: victor http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-33040 victor Thu, 09 Aug 2007 03:45:11 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-33040 @mickeyp I have a GSM but it is nice to see people fight hard for what they want. That is why I think TDMA users should fight to keep it around, at least until they finally officially turn it down. @mickeyp I have a GSM but it is nice to see people fight hard for what they want. That is why I think TDMA users should fight to keep it around, at least until they finally officially turn it down.

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]]> By: shaun http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-33010 shaun Thu, 09 Aug 2007 01:25:40 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-33010 and if anyone has any questions, this is customer retention at it's finest. It is right up there with Indian tech support. reguardless of how old the system/plans are, come on. it is just not right. find a better way. please... and if anyone has any questions, this is customer retention at it’s finest. It is right up there with Indian tech support. reguardless of how old the system/plans are, come on. it is just not right. find a better way. please…

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]]> By: Jeff B. http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32986 Jeff B. Thu, 09 Aug 2007 00:08:22 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32986 Wow cingulatt is worse than i thought I mean totally shutting off and basically ruining the REAL AT&T plans/networks, which kicked ass. Well that's just, just, well bullshit. I know my old "blue" AT&T plan/phone kisked ass. Hella more than cingulatt. Wow cingulatt is worse than i thought I mean totally shutting off and basically ruining the REAL AT&T plans/networks, which kicked ass. Well that’s just, just, well bullshit. I know my old “blue” AT&T plan/phone kisked ass. Hella more than cingulatt.

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]]> By: bye_bye_jack http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32930 bye_bye_jack Wed, 08 Aug 2007 20:41:19 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32930 xevious, you are dead on. the free resources will be deployed the next gen technology which benefits everyone. you can remain stubborn all you like, but the clock is ticking. soon you will wake up with a dead phone. xevious, you are dead on. the free resources will be deployed the next gen technology which benefits everyone.

you can remain stubborn all you like, but the clock is ticking. soon you will wake up with a dead phone.

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]]> By: Xevious http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32894 Xevious Wed, 08 Aug 2007 18:41:47 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32894 TDMA needs to be retired. Resources now in use by TDMA can be reallocated to GSM; reducing operating costs and improving service for the majority of users. It is only a matter of time before it is completely shut down. Instead of fighting the inevitable, TDMA users should work to migrate to GSM and talk to Retail store reps to see if they can provide extra incentive to move. TDMA needs to be retired. Resources now in use by TDMA can be reallocated to GSM; reducing operating costs and improving service for the majority of users. It is only a matter of time before it is completely shut down. Instead of fighting the inevitable, TDMA users should work to migrate to GSM and talk to Retail store reps to see if they can provide extra incentive to move.

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]]> By: Pat torney http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32888 Pat torney Wed, 08 Aug 2007 18:21:57 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32888 I see this as AT&T just trying to get people off those great deals they have. I have a great deal with them (1000 anytime, 5000 nights and weekends, no roaming, free long-distance, and roll-over all for $39.99). However, I moved to another state and when I went in to the store to get my number changed I was told that I would have to sign up for the more recent plans. The only equivalent plan is 900 anytime for $59.99. Needless to say, I still have my old number. I'm not paying an extra $20/mo for a new number. I see this as AT&T just trying to get people off those great deals they have. I have a great deal with them (1000 anytime, 5000 nights and weekends, no roaming, free long-distance, and roll-over all for $39.99). However, I moved to another state and when I went in to the store to get my number changed I was told that I would have to sign up for the more recent plans. The only equivalent plan is 900 anytime for $59.99.

Needless to say, I still have my old number. I’m not paying an extra $20/mo for a new number.

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]]> By: mickeyp http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32873 mickeyp Wed, 08 Aug 2007 17:45:19 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32873 victor I know your not on TDMA, you seem to be a gadget person. When was the last time a good TDMA phone/pda was released? Kill TDMA, its hurting the rest of AT&T with its gray hair and bad driving. victor I know your not on TDMA, you seem to be a gadget person. When was the last time a good TDMA phone/pda was released?

Kill TDMA, its hurting the rest of AT&T with its gray hair and bad driving.

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]]> By: bye_bye_jack http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32872 bye_bye_jack Wed, 08 Aug 2007 17:43:34 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32872 this is not about refusing to offer the plans. this is about shutting down a network that is keeping them from verizon-like operating margins. they're trying to do that while not eroding the base of customers at the same time. this is not about refusing to offer the plans. this is about shutting down a network that is keeping them from verizon-like operating margins. they’re trying to do that while not eroding the base of customers at the same time.

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]]> By: David Jones http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32867 David Jones Wed, 08 Aug 2007 17:34:43 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32867 I wonder when AT&T will finally hit my plan, I was with Suncom which was bought (in my area) by Cingular. my rate plan is $49.99 a month, unlimited minutes 300 roaming minutes, free long distance. Awesome plan which is why I'm not leaving. I know one day they will try to get rid of all of us that still has that plan I wonder when AT&T will finally hit my plan, I was with Suncom which was bought (in my area) by Cingular. my rate plan is $49.99 a month, unlimited minutes 300 roaming minutes, free long distance. Awesome plan which is why I’m not leaving.

I know one day they will try to get rid of all of us that still has that plan

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]]> By: Charlie http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32853 Charlie Wed, 08 Aug 2007 16:33:55 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32853 I don't think it is the case that TDMA Blue customers have great deals on their plans. There are a lot of GSM Blue that have good/great deals what AT&T/Cingular, but TDMA customers are more likely just extremely price conscious. Seems easier to send them a new GSM phone forr free and offer to migrate them. I think the 100,000 number tossed out was whaat I saw about a year ago -- there has to be a lot less now. I don’t think it is the case that TDMA Blue customers have great deals on their plans. There are a lot of GSM Blue that have good/great deals what AT&T/Cingular, but TDMA customers are more likely just extremely price conscious. Seems easier to send them a new GSM phone forr free and offer to migrate them. I think the 100,000 number tossed out was whaat I saw about a year ago — there has to be a lot less now.

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]]> By: Crystal http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32846 Crystal Wed, 08 Aug 2007 16:22:24 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32846 My mom has the old AT&T plan. She gets unlimited minutes for $99. She talks (this is quite accurate) about 4-6 thousand minutes a month, most of which is in peak hours. Her phone died once, and while trying to find a new unlocked phone, she used mine and blew up my bill. She refuses to switch over...She is fighting the man. My mom has the old AT&T plan. She gets unlimited minutes for $99. She talks (this is quite accurate) about 4-6 thousand minutes a month, most of which is in peak hours. Her phone died once, and while trying to find a new unlocked phone, she used mine and blew up my bill. She refuses to switch over…She is fighting the man.

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]]> By: victor http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32843 victor Wed, 08 Aug 2007 16:18:21 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32843 @mickeyp good for you. Now for the TDMA users: Fight for your TDMA, make them keep it alive, at least until they finaly shut it down. :-) @mickeyp good for you.
Now for the TDMA users:

Fight for your TDMA, make them keep it alive, at least until they finaly shut it down. :-)

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]]> By: Randy http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32829 Randy Wed, 08 Aug 2007 15:40:10 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32829 @eJay. TDMA is the predecessor network to the current GSM network. Plus at&t is pulling the plug on TDMA wherever they they can so that means your coverage area is slowly getting smaller. I was a TDMA customer way back when, I wouldn't go back to that. @eJay.

TDMA is the predecessor network to the current GSM network. Plus at&t is pulling the plug on TDMA wherever they they can so that means your coverage area is slowly getting smaller. I was a TDMA customer way back when, I wouldn’t go back to that.

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]]> By: eJay http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32820 eJay Wed, 08 Aug 2007 15:13:21 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32820 So then is TDMA service better then GSM? I dont see because I had AT&T back in the day when they were just AT&T wireless and it was HORRID. Much better now as AT&T mobility... So then is TDMA service better then GSM? I dont see because I had AT&T back in the day when they were just AT&T wireless and it was HORRID. Much better now as AT&T mobility…

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]]> By: jay http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/comment-page-1/#comment-32813 jay Wed, 08 Aug 2007 14:53:16 +0000 http://www.boygeniusreport.com/2007/08/08/att-lights-a-fire-under-tdma-customers/#comment-32813 actually I as going to point that out, it does only effect the TDMA people not the GSM folks who are the scarriest is for no other reason then that are at this point relegated to buying unlocked GSM phones or using there original (albeit ragedy and dogged) handset, all in the hope of retaining the coveted 99 dollar unlimited plan. actually I as going to point that out, it does only effect the TDMA people not the GSM folks who are the scarriest is for no other reason then that are at this point relegated to buying unlocked GSM phones or using there original (albeit ragedy and dogged) handset, all in the hope of retaining the coveted 99 dollar unlimited plan.

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