Motorola and Sprint have widespread data provisioning issues
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Filed in Handsets, Motorola
It looks like Motorola might be experiencing some serious data provisioning issues with some of their handsets. The affected models include the RAZR, KRZR, ic402, ic502, Boost c290, and the Motorola Q. There’s not a whole lot of specific information at this point, but we do know that the problem is limited to phones with an ESN that begins with a zero. Sprint stores and dealers are being told to pull any such handsets from their shelves until further notice, and anyone in possession of an affected phone will be offered a warranty exchange. Check the full advisory after the jump. Has anyone out there had any problems with Motorola data provisioning as of late?
Bad timing.
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Very Bad Timing
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Ha very funny. Well hope everyone else gets theirs fixed.
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was that a joke, dont all ESN’s start with zero
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Let us see, no really i thought those shitty RAZRs and Verizon were spot on. like OMG don’t even get me started on Verizon and their motos’ god they are SHIT!!!!!!!!!!!!!!!
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Well I am ashamed to say I don’t even know what all this means. I have said RAZR show in the pic.
Mine seems to work ok. Hate texting on that dang thing. Only bought it as cheap contract phone to get me through until Blackberry/Sprint came out with new phone. I had no idea I would be stuck in this wasteland waiting for so long.
Barnacles…grr!
But soon, my salvation shall come for a blackberry is on its way to me from our very own BG!
T.M.
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pulling motorolas off the shelf? AW ive died and gone to heaven! I thought id never see the day.. now that they are off, LEAVE THEM OFF!
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Jacko, its the HEX ESN’s that start with zero, not the DEC.
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You moto bashers are fucking morons. The problem is with Sprint’s provisioning system and how it interprets the hex, not a problem with the moto phone itself. Grow a pair.
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It’s NOT just HEX ESN’s that begin with zero. DEC that begin with zero pose the same problem. I purchased two of the RAZR’s, not knowing about the problem and whala! no workee. Sent them back to get two KRZR’s thinking that it only applied to the RAZR’s. You see, Sprint’s sales department is not in contact with their tech support department, so the rep gladly sent out two more defective phones–the KRZR’s. And once again, I was disappointed with two pieces of worthless equipment. All of these have the DEC ESN that begin with zero (HEX begins with a one). What pisses me off is that I ordered them the middle of JULY. This topic was created the middle of JUNE!! So don’t believe for a minute that Sprint has pulled the handsets from the shelf. They’re still happy to ship you JUNK.
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