Comments on: First Look: BlackBerry Web Desktop Manager

By: BESADMIN

BESADMIN — Tue, 16 Sep 2008 00:02:15 +0000

I am unable to pass LDAP credentials, no matter who I try to login as. I’m using credentials for anyone and everyone who is already active on the BES.

Frustrated. I want to get this working.

Environment: Domino 7 + BES 4.1.6 (Using SQL DB) + WDM 1.0

By: GaryK

GaryK — Thu, 14 Feb 2008 19:10:37 +0000

Any luck with the LDAP Connection message?

Ive double and triple checked my entries etc. and it still will not connect?

By: jrbes

jrbes — Tue, 30 Oct 2007 15:14:05 +0000

I have been trying to install this in our test environment first and continually get LDAP Connection Failed. The LDP test I can bind to either the test or prod DC just fine, trying to do it through the install and it fails with “LDAP Connect Error 49″. Which states invalid credentials – but they are the same credentials I use with LDP test.

By: Yash

Yash — Fri, 31 Aug 2007 03:33:11 +0000

How do I install Web Desktop Manager.
Is it suported by BES 4.1.3 ?

By: Jiri

Jiri — Thu, 31 May 2007 07:01:36 +0000

I don’t like the fact when it is automatically installing two files on your computer – which in large companies is a problem. Noone has admin rights. That’s my concern. We’ll see if the GPO guide will help.

Otherwise the software is pretty neat. Although i would like to have the Choose Folder Redirection functionality inside. But as RIM said, this will be in the new release.
This is version 1.0.0.

By: Ray

Ray — Wed, 30 May 2007 19:41:29 +0000

The filter screen shot brought up a question – in a BES environment, would the “From” filter require free-form entry of SMTP email addresses or is there an option to populate names from, say, a global address book?

By: Dave Smith

Dave Smith — Wed, 30 May 2007 18:29:42 +0000

wow cool!!!

By: Jibi

Jibi — Tue, 29 May 2007 22:48:31 +0000

*ahem* Speaking on behalf of BG, since he obviously posted this article

It will be available sometime between tomorrow and the end of June (per WES information).

It won’t work with Safari or Firefox (have tested the latter), as it actually relies on an ActiveX installation of the device communications driver that allows this to work; this means that it won’t work on your BlackBerry device, either (tested that as well).

Logins are referenced against the database it’s configured for, so if you are not on that BES configuration database, you get a login error stating as much. I’m assuming the BlackBerry Administration Service will be expanded upon in Argon/BES 5.0, so expect this to be included in the future.

Honestly, from a BES administration standpoint, I could care less, aside from obvious cost reduction points to help aide in the ever-annoying RIMM vs MSFT arguments that are being fueled every single day. From a Desktop/Deskside Support and Application/Desktop Management standpoint, I think this is the best thing since sliced-bread for BlackBerry. I showed this to a few people outside of my group today and they absolutely loved it.

One thing to add, it runs two services. I have a single user (me) on my BES test servers and these two processes were eating up ~200MB of memory. That’s a pretty heavy load, and I’m not really sure how much it increases as it scales upwards.

Oh, this is also the first web-based application that carries the Argon/BES 5.0 layout, so for a preview of what the web-based administration console will look like in the future, have a look at this when it’s available. It utilizes AJAX, as well (woot!); you can see this with the “Add Filter” screenshot.

Sorry for the long post. I was fried (literally, sunburned pretty darn bad) last night and forgot to include all this information in the post.

By: MarvOne

MarvOne — Tue, 29 May 2007 20:58:40 +0000

Looks great to me!

By: LDCMobile

LDCMobile — Tue, 29 May 2007 18:47:47 +0000

BG this is incredible news for blackberry provisioning. Any news on when this will be available? I would imagine at some point there has to be some tie in to a BES

By: Pete

Pete — Tue, 29 May 2007 18:31:06 +0000

Will this work with Macs (Safari)?

By: ruizr

ruizr — Tue, 29 May 2007 17:38:14 +0000

when this is going to be available?